Country Operations Coordinator 3 views0 applications

THE ORGANIZATION
The Group for Transcultural Relations (GRT) is an Italian NGO, founded in Milan in 1968, dedicated to defending human rights and promoting mental health and psychosocial well-being in Italy and abroad. We regard diversity as an asset to be fostered within sustainable pathways to social inclusion. Our primary areas of intervention are community mental health, psychosocial support (MHPSS), child protection, gender-based violence (GBV), and migration rights. Our team mainly comprises professionals such as psychologists, educators, anthropologists, cultural mediators, psychiatrists, and social experts. In Milan, GRT operates the Transcultural Clinical Center, offering intake, clinical, and educational services to Italian citizens, refugees, unaccompanied minors, and individuals and families seeking protection in Italy. The GRT team also provides clinical supervision for service providers and advanced training courses for students and professionals, including Italy’s first School of Transcultural Psychotherapy, recognized by MIUR since 2001.

1. Background
GRT is seeking a proactive and reliable Country Operations Coordinator to support the day-to-day coordination and operational follow-up of its Kenya programme. The position is intended to ensure strong in-country coordination, continuity of activities, operational follow-up, and communication with donors, teams, partners, consultants, authorities, suppliers, and service providers. While strategic oversight, donor engagement, programme direction, procurement oversight, compliance supervision, and key operational management functions remain under the responsibility of GRT HQ, the Country Operations Coordinator will support the implementation and coordination of country-level activities and serve as the main in-country focal point for operational continuity, logistical coordination, and procurement follow-up. The role combines coordination, operations support, procurement follow-up, liaison, administrative support, and logistical facilitation functions to contribute to the smooth implementation of programmes and organisational operations in Kenya.

2. Purpose of the Position
The Country Operations Coordinator will support the effective implementation of GRT activities in Kenya by ensuring timely operational coordination, procurement and logistical follow-up, stakeholder communication, and day-to-day implementation support. The role requires a highly organised and solution-oriented individual capable of facilitating coordination, ensuring operational continuity, supporting communication between different actors, and addressing practical implementation challenges under the guidance of the HQ. The position is designed as a shared operational structure with responsibilities divided between in-country operational coordination functions and remotely managed strategic and compliance oversight functions from GRT HQ.

3. Key Responsibilities

Programme Implementation, Reporting, and Activity Support
• Support programme teams in the implementation and follow-up of project activities.
• Monitor activity timelines, implementation schedules, deliverables, and follow-up actions related to programme implementation.
• Coordinate logistical and operational support for trainings, workshops, meetings, field visits, field assessment and project activities.
• Support coordination and communication with consultants, field teams, operational partners, and service providers involved in programme implementation.
• Coordinate the collection and consolidation of operational updates, implementation data, and activity information for internal reporting and donor reporting processes.
• Coordinates the preparation, follow-up, and timely submission of internal and donor reporting inputs in coordination with programme, finance, and management teams.
• Monitor implementation progress, reporting deadlines, deliverables, and pending programme-related action points, and ensure timely follow-up with relevant teams and stakeholders.
• Coordinate project proposals and concept notes preparations
• Oversee the organisation, quality control, and maintenance of programme-related operational and reporting documentation and filing systems.

Operations, Logistics, and Procurement Coordination
• Support the day-to-day operational coordination of GRT activities in Kenya.
• Coordinate office-related administrative and logistical arrangements where required.
• Support travel arrangements, accommodation, logistics coordination, and field movement planning.
• Coordinate operational and procurement-related follow-up with suppliers, service providers, consultants, and logistics actors.
• Support procurement processes and operational purchasing follow-up in coordination with HQ and finance teams.
• Support preparation, filing, and maintenance of procurement and operational documentation in compliance with internal procedures and donor requirements.
• Supervise proper filing and maintenance of operational and administrative documentation.
• Monitor operational and logistical issues and escalate bottlenecks, delays, procurement issues, and coordination challenges to Regional Management in a timely manner.
• Support operational planning and coordination in collaboration with programme and finance teams.

Liaison and Stakeholder Coordination
• Participate in meetings with donors, partners, authorities, and stakeholders as delegated by the HQ.
• Provide operational and implementation-related updates to donors and external stakeholders when required.
• Maintain professional working relationships with donors, partners, consultants, authorities, and service providers.
• Represent GRT in operational and coordination discussions in line with organisational guidance and management direction.
Internal Communication and Organisational Support
• Facilitate communication and coordination between field teams, consultants, management, finance staff, suppliers, and operational partners.
• Support coordination of meetings, schedules, action points, and follow-up tasks.
• Ensure timely sharing of operational information and updates with GRT HQ.
• Promote professional conduct and adherence to safeguarding, organisational standards, procurement procedures, and internal policies.
• Maintain confidentiality and professionalism in handling organisational information and operational matters.

4. Required Qualifications and Experience
• Bachelor’s degree in Project Management, International Relations, Development Studies, Business Administration, Social Sciences, Procurement, Logistics, or a related field.
• Minimum 5 years of relevant professional experience in NGOs, INGOs, or humanitarian/development organisations.
• Experience in operations, administration, procurement support, logistics, coordination, or programme support roles.
• Familiarity with donor-funded projects and NGO operational environments.
• Experience supporting procurement, supplier coordination, logistics, or operational purchasing processes.
• Experience engaging with institutional stakeholders, partners, consultants, suppliers, or coordination platforms.
• Strong organisational, coordination, and communication skills.
• Ability to manage multiple priorities and work independently.
• Strong problem-solving and follow-up skills.
• Excellent written and spoken English and Italian required.

5. Desirable Skills
• Familiarity with NGO operational environments in Kenya.
• Expertise in one or more of the following areas: Mental Health and Psychosocial Support, Gender-based Violence, Child Protection, Forced Migrations
• Understanding of donor-funded operational and procurement compliance environments.
• Understanding of safeguarding and protection principles.
• Experience working in multicultural and multidisciplinary environments.
• Strong interpersonal and relationship-management skills.
• Sense of humor

How to apply

Interested applicants should submit their CV and a cover letter (maximum one page) to [email protected] by Thursday, 11 June 2026, clearly indicating “Application – Country
Operations Coordinator” in the subject line. Applications will be reviewed on a rolling basis, and only shortlisted candidates will be contacted.

GRT has zero tolerance for Sexual Exploitation and Abuse (PSEA), fraud, corruption, and any form of misconduct. All staff are expected to uphold the highest standards of integrity and professional conduct. Recruitment is conducted in line with our safeguarding and anti-fraud policies, and successful candidates may be subject to reference checks and background screening.
GRT is an equal opportunity employer and strongly encourages applications from qualified women and candidates from diverse backgrounds.
GRT does not charge any fees at any stage of the recruitment process (application, interview, processing, training, or any other stage). If you are asked for money in connection with this vacancy, please report it immediately.