The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
The IRC Emergencies and Humanitarian Action Unit (EHAU) leads or oversees IRC’s global emergency preparedness, response and humanitarian activities. The mission of the EHAU is to help meet the immediate survival needs and reduce suffering in conflict or disaster affected populations during the acute phase of an emergency. The EHAU also works in protracted emergencies, where the risk to life may be reduced but the population is still subjected to rights abuses and a lack of basic services.
SCOPE OF WORK
Provide management to the deployment of IRC emergency staff and global surge team members to crisis environments. Additionally manage all aspects of the maintenance and utilization of the IRC’s surge staffing mechanisms.
RESPONSIBILITIES
Deployment Management
• Work with the People and Operations Coordinator to continually innovate the deployment process
• Maintain the Deployment Management System and Airtable Live Tracker assuring information is complete and up to date.
• Ensure that measurable deployment terms of reference documents are received and approved prior to deployments being commissioned.
• Support travel bookings & provide visa guidance & support for deploying staff.
• Assure accuracy in the Deployment Feedback Process
• Serve as point of contact for ERT and global surge team members on deployment and related administrative tasks.
• Report on deployment statistics and provide regular status updates on staff location and availability.
• Maintain complete deployment files, including but not limited to staff folders, orientation materials, resources,
• Maintain GST RN page and GST and Technical Focal Point Staff resource pages.
Data Analytics and Reporting
**• Excel Management:**Utilize advanced Excel functions, including pivot tables, macros, and formulas, to organize and manipulate data effectively.
**• Power BI Reporting:**Develop, optimize, and maintain Power BI dashboards and reports to support deployment data.
• Data Storytelling: Translate data insights into clear, actionable narratives and recommendations for stakeholders.
**• Quality Assurance:**Perform data validation, identify inconsistencies, and troubleshoot issues to maintain data accuracy and reliability.
Financial
• Secure correct codes for deployments from requesting Country Programs and IRC departments.
• Manage daily rate calculations for deploying staff.
• Review and approve monthly GST timesheet submissions in coordination with Program Associates
• Check transactions for proper coding of salaries and other deployment-related costs.
• Provide documentation for audit requests
Roster Management
• In collaboration with the Response Management team & EHAU/GST P&C ; keep the talent profile of roster members closely matched to the changing needs of the EHAU and Crisis Response, Recovery & Development (CRRD)
• Promote EHAU and the IRC as an employer of choice
• Maintain accurate roster information in Airtable, listservs, and GST Teams Channel
• Maintain rigorous communication outreach to all members of the IRC’s emergency rosters to assure a sense of inclusion and team, and so as to increase engagement with the IRC roster system.
• Collaborate with EHAU People & Culture to ensure global surge team members have regular access to training opportunities.
Administration
• Collaborate with the supervisor and HR to ensure all new staff receive a timely and comprehensive orientation, as well as an onboarding or offboarding checklist, as appropriate.
• Work with GST P&C to accurately maintain and update GST staff benefits status.
KEY WORKING RELATIONSHIPS
Position Reports to: People & Operations Coordinator
**Position directly supervises:**N/A
**Works closely with:**People and Operations Coordinator, Program Associates, EHAU People & Culture, GST stakeholders
REQUIREMENTS
• University degree or diploma in human resources or administration management, or at least three years comparable experience working within a human resources department; previous experience managing rosters or emergency team deployment systems an advantage.
• Data Analysis: Strong skills in analyzing and interpreting data using Excel and Power BI.
**• Excel Expertise:**Proficiency in advanced Excel functions (pivot tables, macros, formulas).
• PowerBi experience preferred but not required
• Attention to detail
• Fluency in all standard PC office software such as Word, Outlook, Excel.
• Excellent interpersonal and oral and written communication skills; demonstrated ability to successfully work in a fast paced environment, within and across departments/functions and develop positive relationships with local and remote staff.
• Excellent oral and written communications skills (English) required; multi-lingual skills advantageous – with priority placed on French, Spanish and Arabic
Compensation:
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits:
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
More Information
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