Development of Minimum standards for shelter operators in Nigeria.
Lagos, Nigeria
Job Description
Project Context and Scope
Providing shelter services to vulnerable migrants in Nigeria, including survivors of gender-based violence, victims of trafficking, unaccompanied children, and those with mental health needs, is essential in ensuring comprehensive protection assistance. Despite the efforts of various organizations and government bodies, there is still a significant gap in standardized services for shelters to meet the needs of vulnerable migrants while respecting the minimum standards of quality and dignity.
In 2023, the International and Ibero-American Foundation for Administration and Public Policies (FIIAPP) supported the Nigerian government through NAPTIP in 2023 to develop minimum standards guidelines for shelter service providers rendering services to victims of trafficking. However, the existing guidelines do not address the standards of services for other migrants in vulnerable situations including unaccompanied and separated children (UASC), survivors of Gender Based Violence (GBV), persons with disabilities and persons with mental health concerns thereby leading to inconsistency in service provision.
Establishing these minimum standards for shelter providers in Nigeria is essential for ensuring consistent and high-quality service delivery to these migrants in vulnerable situations and will address the specific requirements for all categories. As well as aligning shelter services with global core humanitarian standards [1] and best practices.
These minimum standards will also ensure that shelters incorporate a mental health and psychosocial approach by offering trauma-informed care, providing access to psychological support and counseling from qualified professionals for those requiring specialized assistance. This will foster a safe and supportive environment for all migrants in vulnerable situation as well as ensuring quality in service provision, facilities and respect for human rights.
IOM is implementing a project that will contribute to this initiative, titled “The global Cooperation on Migration and Partnerships for Sustainable Solutions (COMPASS), funded by the Netherlands. This project aims to support the rehabilitation of returning migrants and strengthen coordination platforms at both national and state levels. By supporting the Federal Government of Nigeria through the Federal Ministry of Women Affairs and other relevant stakeholders in developing the minimum standards for shelter providers in Nigeria, the protection of migrants in vulnerable situation in need of shelter will therefore be improved.
Organizational Department / Unit to which the Consultant is contributing
Migrant Protection and Assistance Department
Responsibilities
Tasks to be performed under this contract
The consultant’s overall objectives include the development of minimum standards that align with both national and international best practices and available documents to ensure shelters provide a safe and secure environment for survivors of GBV and other migrants in vulnerable situations; and to establish a framework that standardises shelter practices to ensure uniformity in the quality of care and support provided taking into account the shelter minimum standards developed by FIIAPP for VoTs.
- Conduct a desk review based on existing policies and frameworks related to the development of the Minimum standard for shelter providers (forms /tools/guidelines etc)
- Share inception report for stakeholders’ review and inputs.
- Develop draft minimum standards.
- Review and consultative meeting with the relevant federal and states ministries, including WGRRR members, UN Agencies, INGOs, NGOs on the draft minimum standard for shelter providers.
- Convene a validation meeting with relevant stakeholders to validate the minimum standards developed.
- Develop a training manual based on the validated minimum standards.
- Review/validation meeting with the relevant federal and states ministries, including WGRRR members, UN Agencies, INGOs, NGOs on the draft training manual.
- Conduct a five -day Training of Trainers (ToTs) on the developed Minimum standards for shelter providers using the manual.
- Submission of final Consultancy Report.
Performance indicators for the evaluation of results
- One Inception report submitted
- One desk review submitted
- One consultative meeting organised to review draft minimum standards
- One validation meeting organised to finalize draft minimum standards
- Minimum Standards developed and presented to IOM/Federal Ministry of Women Affairs/Working Group on Return, Readmission and Reintegration.
- One minimum standard training manual developed
- One review meeting for training manual organized
- One TOT conducted using the developed manual
TANGIBLE AND MEASURABLE OUTPUT OF THE WORK ASSIGNMENT:
Activity
Timeline
Circulation of ToRs
June 2025
Start of the consultancy at IOM Nigeria
End of July 2025
- Conduct a desk review based on existing policies and frameworks related to standards for shelter providers.
Deliverable: Payment of 25% amount of total consultancy service fees upon submission of desk review and approval by IOM.
1st Deliverable – by 28th August 2025
- Development of draft minimum standards.
- Review and feedback IOM/FMWA/WGRRR.
- Convene a two-day review workshop with relevant stakeholders.
- Convene a validation meeting with relevant stakeholders.
Deliverable: Payment of additional 50% amount of total consultancy service fees upon submission and approval of validated documents by IOM.
2nd Deliverable – by 24th October 2025
- Develop a training manual for the validated, minimum standards for shelter providers.
- Review and feedback IOM/FMWA/WGRRR.
- Conduct a five -day Training of Trainers (ToTs) on the validated minimum standards.
Deliverable: third instalment (25%) of payment for consultancy service fees to be made upon submission and approval by IOM of final documents and report validated.
3rd Deliverable – 30th January 2025
Qualifications
Education and Experience
- Advanced University degree in any of these fields: Social work, Human Rights, International Development, Development studies, economics, international relations, law with specialization in international human rights law
- Experience in developing standard operating procedures and guidance documents with Government institutions. Experience with developing documents or protection tools or guidance documents for migrants in vulnerable situations.
- Experience in structurally formulating and conducting assessments, with skills in organizing focus group discussions.
- Experience in developing training modules/materials and delivering training is required
- Experience in liaising with governmental authorities, other international/national institutions, and bodies.
- Previous working experience in the West African region or Nigeria desirable.
- Excellent Microsoft Package skills and ability to take notes/drafts and produce high-quality written reports.
- Motivated, committed, responsible, and able to work independently with limited direct supervision
Languages
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Travel required
- The consultant will be based in Nigeria and will need to travel to at least six selected geopolitical zones. All expenses will be covered by IOM.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
- IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
- IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
CRITERIA FOR SELECTION OF CONSULTANT:
Upon the advertisement of the Consultancy Notice, qualified individual consultants are expected to submit:
- CV/Resume, indicating all experience from similar projects, as well as the contact details (email and telephone number) of the candidate and at least three (3) professional references.
- Technical Proposal (Narrative) detailing methodology approach for the consultancy.
- Financial Proposal with breakdown of costs.
- Submission of previous works or consultancies worked on is required.
*Pre-selected candidates will be called for interviews.
*Applications without an adequate set of documents will not be considered in the selection process.
Required Skills
Microsoft Office Applications Research and Publications Governance and Institutional Strengthening
- Capacity Building and Training
Job Info
- Job Identification 15381
- Posting Date 06/10/2025, 11:51 AM
- Locations Lagos, NG
- Apply Before 06/23/2025, 11:45 PM
- Degree Level Masters or Equivalent or Higher
- Job Schedule Part time
- Job Shift Day
- Contract Type Consultancy (Up to 11 months)
- Vacancy Type Consultancy
- Recruiting Type Consultant
- Grade UG
More Information
- Job City Lagos, Nigeria
