Background
Under the guidance and supervision of the Operations Manager and direct supervisor, the Driver provides reliable and safe driving services to UNDP RR/ UN RC and other high-ranking UN officials and visitors ensuring highest standards of discretion and integrity, sense of responsibility, excellent knowledge of protocol and security issues. The Driver also demonstrates a client-oriented approach, courtesy, tact and ability to work with people of different national and cultural backgrounds.
Upon request of the supervisor, the Driver can be also required to provide driving services to the operations and programme staff in the CO, Consultants and Experts and UN staff on mission.
Duties and Responsibilities
Functions / Key Results Expected
Summary of Key Functions:
- Provision of reliable and secure driving services
- Proper use of vehicle
- Day-to-day maintenance of the assigned vehicle
- Availability of documents/ supplies
- Ensures provision of reliable and safe driving services by a) driving office vehicles for the transport of UNDP RR/UN RC, other high-ranking officials and visitors and delivery and collection of mail, documents and other items, and b) meeting official personnel and visitors at the airport including visa and customs formalities arrangement when required.
- Ensures cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, provision of inputs to preparation of the vehicle maintenance plans and reports.
- Ensures proper day-to-day maintenance of the assigned vehicle through timely minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes, car washing, etc.
- Ensures availability of all the required documents/supplies including vehicle insurance, vehicle logs, office directory, map of the city/country, first aid kit, necessary spare parts in the assigned vehicle.
- Ensures that all immediate actions required by rules and regulations are taken in case of involvement in accidents.
Impact of Results
The key results have an impact on the accurate, safe, cost-effective and timely execution of the CO services.
Competencies
Operational Effectiveness
- Ability to perform a variety of repetitive and routine tasks and duties
- Ability to review data, identify and adjust discrepancies
- Ability to handle a large volume of work possibly under time constraints
- Good knowledge of administrative rules and regulations
- Ability to operate and maintain a variety of computerized business machines and office equipment in order to provide efficient delivery of service
- Ability to organize and complete multiple tasks by establishing priorities
- Demonstrates excellent knowledge of driving rules and regulations and skills in minor vehicle repair (for Drivers)
- Demonstrates excellent knowledge of protocol (for Drivers)
- Demonstrates excellent knowledge of security issues (for Drivers)
Managing data
- Collects and compiles data with speed and accuracy identifying what is relevant and discarding what is not, records it in an accessible manner and maintains data bases
- Thoroughly and methodically collects, verifies and records data demonstrating attention to detail and identifying and correcting errors on own initiative
- Transmits file data; creates and generate queries, reports and documents utilizing databases, spreadsheets, communications and other software packages with speed and accuracy
- Interprets data, draws conclusions and/or identifies patterns which support the work of others
Managing documents, correspondence and reports
- Creates, edits and presents information (queries, reports, documents) in visually pleasing, clear and presentable formats such as tables, forms, presentations, briefing notes/books and reports using advanced word processing and presentation functions and basic database and spreadsheet software
- Ability to produce accurate and well documented records conforming to the required standard
Planning, organizing and multi-tasking
- Organises and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships
- Plans, coordinates and organises workload while remaining aware of changing priorities and competing deadlines
- Demonstrates ability to quickly shift from one task to another to meet multiple support needs
- Establishes, builds and maintains effective working relationships with staff and clients to facilitate the provision of support
Promoting learning and knowledge management/sharing is the responsibility of each staff member.
Required Skills and Experience Academic Requirements:
- Minimum of Secondary School Leaving Certificate.
- Valid Driver’s License
- Defensive Driving Certificate
Experience:
- 5 years work experience as a Driver in an international organization, Embassy or UN system with a safe driving record.
- Knowledge of driving rules and regulations, chauffeur protocol and courtesies
- Conversant with the road network and traffic regulations of Ghana.
- Skills in minor vehicle repairs
Languages:
- Fluency in oral and written English.
Computer Skills:
- Elementary use of computers (e.g. email, internet, word processing).
Languages – Essential: English
Languages – Desirable:
More Information
- Job City Accra
