Face to Face (F2F) Team Leader at Save the Children 176 views2 applications

Full Time South Africa Program/Project Management Print


Job Title:                                 Face to Face (F2F) Team Leader
Salary:                                    Competitive/Market Related
Reports to:                             F2F Campaign Manager
Reporting:                              F2F Fundraiser
Child Protection Level:         2
Travel Requirements:           100%
Budget Responsibilities:      None
Asset Responsibilities:         Ipad, Fundraising Stand/Collateral
Region:                                   Pretoria/Johannesburg

PURPOSE OF THE JOB

The purpose of this role is to represent Save the Children South Africa as a leader of a team of fundraisers.  This entails recruiting donors within a specific programme, period, as well as maintain the interests of new donors to remain committed givers.

PRIMARY RESPONSIBILITIES

  1. Supervise a team of F2F Fundraisers and support them to attract individual donors by:
    • Assisting with their induction and providing ongoing onsite training and coaching,
    • Providing expertise in F2F fundraising techniques, objection handing, codes of conduct and day to day operations,
    • Ensuring team members are familiar with and can use appropriate fundraising techniques,
    • Keeping the team motivated and ensure that they behave in a disciplined manner,
    • Quickly identifying and reporting disciplinary issues/ other events that may implicate the organisation or the well-being of team members, to the F2F Campaign Specialist,
    • Helping STCSA to retain F2F fundraisers by developing their skills and supporting those with potential to move on to the team leader role, or other suitable roles within Save the Children South Africa,
  2. Maintain an understanding of STCSA programmes, campaigns and causes, to be able to talk convincingly to potential supporters about the organisation’s work and ensure team members can do the same. This includes keeping up to date with projects and news that affects the team, participating in training, talking with relevant STCSA staff, undertaking individual research, etc.
  3. Be responsible for achieving personal and team’s daily/ weekly targets, in accordance with agreed Key Performance indicators (KPIs). This includes setting targets for individual team members and managing their performance with the support of the Campaign Specialist, and meeting personal fundraising targets.
  4. Provide regular updates to the F2F Fundraising Campaign Specialist i.e. at least four times per day.
  5. Ensure the effective and accurate administration and processing of personal and team sign ups.
  6. Be accountable for and ensure team members take responsibility for any STCSA equipment that is entrusted to their care.
  7. Work together cooperatively with and support other F2F team leaders and fundraisers.
  8. Represent and also ensure that team members represent STCSA in the public sphere in a positive and inspiring manner.
  9. Adhere to STCSA Code of Conduct at all times.
  10. Assist with other fundraising or campaigning activities as directed by the Campaign Specialist.
  11. Assist with organising travel arrangements for F2F fundraising activities as required.
  12. Actively participate in relevant team-building, group activities or meetings.
  13. Undertake any other tasks that may be delegated by the Campaign Specialist that are in keeping with the scope of the role.

COMPETENCIES

  • Proven success in face to face fundraising while other sales/ fundraising experience is useful
  • Experience of supporting and supervising others
  • Ability to both lead and work collaboratively within a team
  • Training experience and the ability to transfer skills to others
  • Ability to work independently
  • Ability to easily build rapport with a diverse range of people
  • Excellent communication skills, creativity and the ability to develop new ways to inspire people about what STCSA does
  • Proven ability to motivate and inspire others
  • Ability to work well under pressure and to handle rejection
  • A positive attitude and high levels of self-motivation
  • Good organisational and time management skills
  • Valid, current drivers’ licence
  • Ambitious, results orientated and able to work in a target driven environment
  • Reliable and adaptable
  • An interest in and passion for STCSA cause
  • Commitment to STCSA mission and values

Interested applicants should send their CV to Nyasha Mukaratirwa [email protected] by midnight, 2 September 2017.

More Information

  • Job City Gauteng
  • This job has expired!
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Save the Children

Save the Children believes every child deserves a future. Around the world, we give children a healthy start in life, the opportunity to learn and protection from harm.

We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share.

The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children's rights, provides relief and helps support children in developing countries.

It was established in the United Kingdom in 1919 in order to improve the lives of children through better education, health care, and economic opportunities, as well as providing emergency aid in natural disasters, war, and other conflicts.

In addition to the UK organisation, there are 29 other national Save the Children organisations who are members of Save the Children International, a global network of nonprofit organisations supporting local partners in over 120 countries around the world.

In 2015, we reached over 62 million children directly through our and our partners' work.

Save the Children has led global action on children’s rights for more than 90 years.

1919 Eglantyne Jebb established the Save the Children Fund to feed children facing starvation after the First World War

1924 the League of Nations adopted Eglantyne’s charter on children’s rights

1939–1945 During the Second World War, we worked to safeguard children directly affected by the war. We continue to do this in conflict-affected regions

1977 A number of Save the Children organisations formed an alliance to coordinate campaigning work to improve outcomes for the world’s children, sowing the seeds for Save the Children as a single global movement for children

1989 The United Nations General Assembly adopted the Convention on the Rights of the Child.

194 countries have signed up to this legally binding convention

2004–2009 Save the Children’s largest humanitarian operation, in response to the Indian Ocean tsunami. Our tsunami response programme received funding of US$272 million, largely through generous donations

2009 Save the Children launched EVERY ONE, our largest ever global campaign, to prevent millions of mothers and young children from dying

2012 Our work once again touched the lives of over 125 million children worldwide and directly reached 45 million children.

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More jobs from Save the Children
0 USD Gauteng CF 3201 Abc road Full Time , 40 hours per week Save the Children

Job Title:                                 Face to Face (F2F) Team Leader Salary:                                    Competitive/Market Related Reports to:                             F2F Campaign Manager Reporting:                              F2F Fundraiser Child Protection Level:         2 Travel Requirements:           100% Budget Responsibilities:      None Asset Responsibilities:         Ipad, Fundraising Stand/Collateral Region:                                   Pretoria/Johannesburg

PURPOSE OF THE JOB

The purpose of this role is to represent Save the Children South Africa as a leader of a team of fundraisers.  This entails recruiting donors within a specific programme, period, as well as maintain the interests of new donors to remain committed givers.PRIMARY RESPONSIBILITIES

  1. Supervise a team of F2F Fundraisers and support them to attract individual donors by:
    • Assisting with their induction and providing ongoing onsite training and coaching,
    • Providing expertise in F2F fundraising techniques, objection handing, codes of conduct and day to day operations,
    • Ensuring team members are familiar with and can use appropriate fundraising techniques,
    • Keeping the team motivated and ensure that they behave in a disciplined manner,
    • Quickly identifying and reporting disciplinary issues/ other events that may implicate the organisation or the well-being of team members, to the F2F Campaign Specialist,
    • Helping STCSA to retain F2F fundraisers by developing their skills and supporting those with potential to move on to the team leader role, or other suitable roles within Save the Children South Africa,
  2. Maintain an understanding of STCSA programmes, campaigns and causes, to be able to talk convincingly to potential supporters about the organisation’s work and ensure team members can do the same. This includes keeping up to date with projects and news that affects the team, participating in training, talking with relevant STCSA staff, undertaking individual research, etc.
  3. Be responsible for achieving personal and team’s daily/ weekly targets, in accordance with agreed Key Performance indicators (KPIs). This includes setting targets for individual team members and managing their performance with the support of the Campaign Specialist, and meeting personal fundraising targets.
  4. Provide regular updates to the F2F Fundraising Campaign Specialist i.e. at least four times per day.
  5. Ensure the effective and accurate administration and processing of personal and team sign ups.
  6. Be accountable for and ensure team members take responsibility for any STCSA equipment that is entrusted to their care.
  7. Work together cooperatively with and support other F2F team leaders and fundraisers.
  8. Represent and also ensure that team members represent STCSA in the public sphere in a positive and inspiring manner.
  9. Adhere to STCSA Code of Conduct at all times.
  10. Assist with other fundraising or campaigning activities as directed by the Campaign Specialist.
  11. Assist with organising travel arrangements for F2F fundraising activities as required.
  12. Actively participate in relevant team-building, group activities or meetings.
  13. Undertake any other tasks that may be delegated by the Campaign Specialist that are in keeping with the scope of the role.

COMPETENCIES

  • Proven success in face to face fundraising while other sales/ fundraising experience is useful
  • Experience of supporting and supervising others
  • Ability to both lead and work collaboratively within a team
  • Training experience and the ability to transfer skills to others
  • Ability to work independently
  • Ability to easily build rapport with a diverse range of people
  • Excellent communication skills, creativity and the ability to develop new ways to inspire people about what STCSA does
  • Proven ability to motivate and inspire others
  • Ability to work well under pressure and to handle rejection
  • A positive attitude and high levels of self-motivation
  • Good organisational and time management skills
  • Valid, current drivers’ licence
  • Ambitious, results orientated and able to work in a target driven environment
  • Reliable and adaptable
  • An interest in and passion for STCSA cause
  • Commitment to STCSA mission and values

Interested applicants should send their CV to Nyasha Mukaratirwa [email protected] by midnight, 2 September 2017.

 2017-09-02

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