Health Informatics Officer 211 views0 applications

The Maryland Global Initiatives Corporation (MGIC) Nigeria, an affiliate of the University of Maryland Baltimore, is a Non-Governmental Organization funded by the U.S Government through the Center for Disease Control (CDC). Our purpose is to provide the administrative infrastructure for sizable and sustained operations outside of the U.S.

Health Informatics Officer

Reports to: Health Informatics and System Analysis Specialist

Job Purpose

• Providing the delivery team with the domain knowledge support to facilitate effective disposition of all service requests
• Works with end users to elicit high level requirements and capture business needs and dearly articulates and documents business functional requirements.

Duties and Responsibilities
Technical Expertise:

• Providing the delivery team with the domain knowledge support to facilitate effective disposition of all service requests
• Works with business users to elicit high-level requirements and capture business needs
• Clearly articulates and documents business functional requirements
• Review Customer/Clients Business Requirements/Request (CBR), Business Problems Statement and Create Business Functional Requirements (BFR)
• Conducting reviews with all Team on Technical Deliveries
• Performs requirements analysis in conjunction with the Technical Design Team & Technical Architects
• Engage with client on requirements and application Review Solution & Design
• Preparation and circulation of status report
• Tracking of Risks and Issues
• Create Cost case & Estimation
• Participate in project planning & definition of project scope, goals and deliverables
• Participate in defIning project tasks and resource requirements
• Responsible for tracking project deliverables using appropriate tools
• Constantly monitor and report on progress of the project to all stakeholders
• Implement and manage project changes and interventions to achieve project outputs
• Manages ongoing relationship with business partner to drive satisfaction with IT
• Obtains key inputs from enterprise architecture teams and identifies solution interdependencies
• Engages with knowledge workers to incorporate usability and user interface needs when designing systems
• Proactively resolves customer satisfaction issues.

Communication:

• Maintain reports and documentation that are consistent with the task at hand and available to all concerned parties via e-mails or standard archiving options
• Connects easily with supervisors and colleagues at all levels in a professional manner

Creativity:

• Generate solutions or approaches to the most demanding problems within the team
• Establish workable, prioritized and highly effective problem- solving plans for each problem.

Mode of Evaluation:

• Biannual updated SOP for team
• Responses via e-mail to supervisors, colleagues & management on key issues
• Documentation of innovative new ideas or problem-solving initiative
• Employee assessment of supervisor

Qualifications
Education:

• Bachelor’s Degree in Computer Science, Electrical, Engineering, Computer Engineering or similar technical discipline; or equivalent demonstrable experience.

Experience:

• Minimum of 3 years of technology experience
• 2 years hands-on technical roles in the field and relies on experience.

Specialized Knowledge:

• Ability to manage multiple projects simultaneously and under pressure
• Strong attention to detail and focus on task completion
• Internal and External Stakeholder Management
• Team leader capable of motivating staff
• Ability to get on with all levels of people
• Possess strong relationship building skills
• Superb communication skills and able to articulate technical jargon to a nontechnical audience
• Ability to gain results through others
• Knowledge of project management methods
• Able to continuously meet targets and surpass expectations
• Articulate and well presented
• Having the necessary drive and enthusiasm required for a tough competitive industry. Extensive knowledge of data processing, hardware platforms. and enterprise software applications.
• Technical experience with systems networking, databases, Web development, and user support.
• Good background in Data Base design in Microsoft SQL and Access
• Background in Microsoft NET, Visual Basic, Excel, Word, Outlook and HTML
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.

Skills:

• Strong project management skills with effective results focus within an information systems environment
• Strong analytical and problem-solving skills
• Experience in the development and implementation of standards, procedures and guidelines to support operational processes
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities;
• Proven ability to be flexible and work hard, both independently and in a team environment, in high pressure on-call environment with changing priorities
• Willingness to work occasionally outside of normal business hours
• Excellent English oral and written communication skills
• A results oriented individual who thrives working in a fast paced environment

Abilities:

• Ability to multi- task, Analytical skills
• Ability to follow verbal or written instructions, Thinking analytically, Communication, Using effective verbal communication, Using effective written communication
• Handling stress & emotions, Concentrating on tasks, Making decisions, Adjusting to change
• Examining/observing details
• Sitting for long periods at a time

Interpersonal/Individual Competencies:

• Ability to work with other team members, flexibility, decisiveness and personal integrity.

Working Conditions

• Requires a minimum of planned 2 weeks of travel per quarter to provide technical support, mentoring and supervision
• But must be able to work with very SHORT timelines that may require unplanned travels and long work hours.

Physical Requirements

• This job requires long hours of data review and analysis with periods of very few or non-breaks.