Job Summary:
Provides employee and human resources staff support to the USAID-funded, Act to End NTDs | West program intended to support disease-endemic countries to control and/or eliminate neglected tropical diseases (NTDs) with proven, cost-effective public health interventions to treat and measure treatment impact against seven NTDs: lymphatic filariasis, trachoma, onchocerciasis, schistosomiasis, and three intestinal worms known as soil-transmitted helminths.
Provides support in several functional areas including recruitment, employee relations, benefits administration, compensation, payroll, human resources information system (HRIS) and training & development. Maintains employee hardcopy and softcopy HRIS files. Inputs employee personal data into HRIS database and generates reports as needed for HR staff. Serves as initial point of contact for employees with questions related to their personal employee information. Processes various forms related to documenting human resources activities such as new-hire, change-of-status, performance evaluations, benefits, terminations, etc. Conducts new-hire orientations and may handle or facilitate employee exit interviews. Coordinates interviews, maintains visa files and may provide updates to recruiting system files.
Also responsible for, and accountable for, the delivery of all logistics related activities in accordance with the organization’s logistics policies and procedures. Establishes all operational aspects to support project delivery in resource-scarce and highly insecure environments. Leads operational country-assessments, including supply chain management, purchasing, facilities, and fleet management. Serve as the procurement specialist and will be responsible for developing and standardizing operations processes and systems in accordance with home office guidance and directives. Collaborates with colleagues across departments to identify system needs, process bottlenecks, and to develop unique solutions to enable more timely, efficient, and accountable operations. Support preparedness planning across country programs, developing instructional material, facilitating training, and mentoring staff.
Accountabilities:
- Provides administrative support to the HR team in multiple areas (e.g HRIS, compensation, benefits, recruiting, payroll, and training & development) to include interview scheduling, payroll administration, orientation packet coordination, data tracking, routine immigration administrative issues, and respond to standard employee inquiries.
- Serves as back-up point of contact for employees with HR-related questions. Responds to Employee Service Center (ESC) requests.
- Processes forms and system updates related to new hires, change-of- status, performance evaluations, benefits changes, separations etc. Ensures employee data in HRIS is accurate.
- May conducts new-hire orientation and may assist with separation process.
- Develop standard protocols for essential logistic processes, including procurement requisition, warehouse management, and commodity dispatch.
- Identify, establish, and manage facilities in emergencies, including office, residence, warehousing, and other critical infrastructure.
- Determine transportation requirements, secure transportation assets, and manage fleet allocation, including fuel, maintenance, and driver pool.
- Establish and maintain asset and inventory registry in Headquarter (HQ) and the field, including equipment allocation & maintenance, and dispose of assets in accordance with donor regulations.
- Ensure logistic and procurement activities are properly documented and fully adhere to United States Government (USG) export compliance as well as destination country importation & customs regulations and relevant protocols.
- Collaborate with HQ support departments to identify operations and administration process bottlenecks, and develop solutions appropriate for operations.
- Identify staffing requirements and supervise logistics personnel while on deployment.
- Act as security focal point as required, including management of staff safety and movement protocols, management of third party security providers, and development of security standard operating procedures for crisis operations.
Applied Knowledge & Skills:
- Fluency in spoken and written English required.
Problem Solving & Impact:
- Works on assignments that are routine in nature.
- Has ability to recognize situations that deviate from accepted practice and seeks managerial advice prior to taking action.
- Errors may negatively impact departmental functions and deadlines.
- Works on problems of diverse scope that require analysis or interpretation of various factors.
- Exercises judgment within selecting methods and techniques to determine appropriate action.
- Builds productive working relationships with internal and external staff.
- Decision may affect a work unit or area within a department.
Supervision Given/Received:
- Reports to Act to End NTDs | West Senegal’s Program Manager.
- Supervises Act to End NTDs | West Senegal’s Administrative Assistant and Driver.
Education:
- Bachelor’s Degree or its International Equivalent in a relevant discipline (Psychology, Business Management, Law, Sociology) or specialization in Human Resource Management.
Experience:
- Excellent knowledge of the Senegalese legal environment in labor law and contracts.
- Prior experience managing an office is required.
- Minimum of 7 years of relevant practical experience with an international NGO is preferred.
- Excellent organizational, communications, and interpersonal skills.
- Strong computer skills (Microsoft Office including Word, Excel, PowerPoint, etc.).
Typical Physical Demands:
- Typical office environment.
- Ability to sit and stand for extended periods of time.
- Ability to lift 5-50 lbs.
Technology to be Used:
- Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.
Travel Requirements:
Less than 10%.
Must have legal permission to work in Senegal.
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
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More Information
- Job City Dakar, Senegal