ABOUT JUSTICE DEFENDERS
The lack of meaningful access to justice currently impacts nearly two of every three people worldwide. From developing countries like Uganda to the United States (which has the highest population of prisoners globally) – we are living amidst a global justice crisis.
We believe that everyone has the right to tell their side of the story before being convicted of a crime or punished. Regardless of who you are, where you’ve been, what you’ve done or what’s been done to you, we will welcome you and we will defend you. It’s the judge’s job to pass judgement, not ours. We are hated by many and expected to hate each other. Instead, we grow in love for one another and those we serve, with no exceptions. Because our past need not define our future.
Justice Defenders works with defenceless communities to provide world-class legal education, training, and practice. Training paralegals within defenceless communities provides access to free legal services at the point of greatest need. Our paralegals oversee legal offices, file tracing, advocating on individual cases; collaborating with pro bono partners for court appearances, conducting alternate dispute resolution, and seeking diversion from the formal court system. Why do we train people in prison rather than simply working to give more people access to lawyers? Because of Saint Oscar Romero’s words:
“There are many things that can only be seen through eyes that have cried.”
We work for justice for everyone, without breaking fellowship with anyone. Incarcerated people, formerly incarcerated people, and prison staff offer unique perspectives on legal systems. Yet their experiences are rarely listened to. Bringing them together with prosecutors, the police, judges, experienced lawyers, and academics creates remarkable possibilities for good.
Guided by our values of humility, bravery, solidarity and excellence. After almost 20 years of service we are in the process of establishing ourselves as a community law firm and legal college; a manifestation of our commitment to excellence. Together, through radical integration, we can build a world where each of us is equally accountable to and protected by the law.
Get to know us better.
For more detailed insight into who we are, our values and vision, take a look at our messaging platform.
The Redemptive Nonprofit Playbook sets the standard for the kind of community we want to be and are working towards.
CONSULTANCY OBJECTIVES
The consultant will be required to provide overall support and management of Information and Communication Technology (ICT). They will assist in establishing ICT as a critical success factor within Justice defenders. A key part of their mandate will be to help build ICT capacity within the country’s operations that will support and contribute to its effectiveness, quality and accountability.
RESPONSIBILITIES
The consultant shall perform the following support to the Gambia team as per below;
- Providing first-line help desk support for technical assistance in person or over the phone and follow up with end-users to ensure the resolution of issues for staff and across all the stations ensuring they are logged through the Global Helpdesk Portal.
- Installing and configuring computer hardware, software based on JD standards with support from the Global IT team and Country Team.
- Troubleshooting and replacing parts for IT equipment, including PCs, Printers, and Network Infrastructure.
- Documenting IT queries arising from staff and field offices in line with the IT preventive maintenance activities and recommending IT assets for disposal.
- Attending weekly Global IT engagement meetings online and any other that may require their presence.
- Provision of monthly reports on work done based on internal reporting template
YOUR PROFILE
- Degree in Computer Science, Information Technology, or other closely related field
- At least 3 years of relevant working experience in ICT
- An understanding of computer networking, communications systems, and Cloud Infrastructure.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Good verbal and written communication skills
- Analytical and problem-solving skills.
- Ability to work collaboratively with teams.
- Strong work ethic and attention to detail.
- Ability to establish and maintain positive relationships with internal and external stakeholders.
- Ability to work in a fast-paced environment and adapt to changes quickly
- A quick learner and have a passion for technology.
Essential reading before you apply to Justice Defenders:
We are an unlikely community, doing things others wouldn’t think possible. But the work isn’t easy. We act bravely, take risks, and move forward to a preferred future. One where justice is accessible, reliable, and can be practiced best by those who need it most. For you – and us – to succeed together, we’re looking for someone who can read this list of character traits and answer, with humility, that they are ready to join us.
We especially encourage applications from those who have been in prison, were the recipient of free school meals, or are from the first generation of their family to attend university and from those who consider themselves to have been marginalized.
This consultancy will be for a six (6) month period and is open to applicants based in the Gambia. The applicants must be legally eligible to work in the Gambia. The work will be performed from the Justice Defender’s office located in Banjul.
Application deadline: 19th May, 2023.
Like to apply? please go to https://www.justice-defenders.org/careers
More Information
- Job City Banjul

