About the Organisation
Trevor Noah Foundation (TNF), founded in 2018, empowers South African youth through quality education, youth skills development, and thriving school communities. By partnering with educators and global stakeholders, TNF creates supportive learning environments, equips teachers, and fosters innovation and resilience among students. Its mission is to ensure equitable access to education, enabling young people to drive positive change in their communities. Through its programs, the foundation aims to bridge educational gaps and inspire the next generation of leaders.
About the Job
Reporting to the MERL Manager, the MERL Coordinator provides coordination-level MERL support across TNF’s programme portfolios, including KSP, KNIF, and ECM, and their impact management systems, in line with the MERL function within the organisation. This includes supporting programme teams and partners in the use and adoption of monitoring systems and tools, and delivering reporting under specific service arrangements, such as with the Programme Manager: KSP, to help provide independent, credible measurement of whether outcomes are genuinely being achieved, separate from the delivery teams accountable for achieving them.
Key Responsibilities
1. Monitoring & Reporting (30%)
Support the design and maintenance of MERL frameworks, tools, and impact management systems used to track outcomes and impact across TNF’s programme portfolios.
Support programme teams and partners in the use and adoption of monitoring systems and tools, providing coordination-level technical support.
Coordinate the collection of monitoring data and evidence from programme teams and implementation or resource partners, maintaining data quality and feedback loops.
Compile and produce monthly, quarterly, and annual MERL reports across programmes, including reporting delivered under specific service arrangements such as with the Programme Manager: KSP.
2. Evaluations and Research (20%)
Support the planning and coordination of evaluation assessments, internal reviews, and research activities across programmes.
Contribute to internal programme reviews and help implement data quality improvement actions.
Provide coordination and administrative support to external reviews, evaluations, and studies, including data and tracking support for special projects.
3. Knowledge and Learning Sharing (25%)
Support the analysis and presentation of programme data into accessible learning tools and materials.
Coordinate with programme and communications teams to consolidate reports and resources showcasing results and impact.
Engage with internal and external stakeholders to help document and share the organisation’s learnings.
Liaise with the MERL Manager on cross-programme MERL priorities and capacity planning.
4. Salesforce Administration & Adoption (25%)
Provide day-to-day administration of Salesforce across the organisation, including user access and permissions, data structures, page layouts, automations, and system updates.
Maintain organisation-wide data quality and integrity through regular audits, data cleaning, and clear data entry standards.
Build and maintain Salesforce reports and dashboards that support programme monitoring, impact management, and organisational reporting.
Drive adoption across departments through onboarding, training, user guides, and ongoing user support.
Identify system improvements and coordinate configuration changes and integrations with other organisational tools.
Requirements
Education and Experience
Completed 3 years tertiary qualification in Social Sciences studies is compulsory i.e Development Studies, Economics, Psychology, M&E, Statistics or Related Fields.
A minimum of two years’ experience in monitoring, evaluation, research, or learning roles, ideally spanning multiple programmes.
General knowledge base of the Education and non-profit sectors and their inner workings.
Functional Competencies (Skills & Knowledge)
Strong data analysis and reporting skills, with proficiency in MERL or impact management systems and advanced Excel.
Hands-on experience administering Salesforce (or a comparable CRM platform) is strongly preferred; Salesforce Administrator certification will be an advantage.
Demonstrated ability to design and maintain monitoring tools and reporting cadences independently.
Ability to manage competing priorities across multiple internal stakeholders and programmes.
Experience in, and passion for, youth and community development or education. (Preference will be given to candidates with experience gained in the non-profit, development, or CSI sector.)
Fluency in English is essential and at least one African language (isiZulu, Setswana, or isiXhosa) is preferred.
Strong organisational and communication skills, with the ability to operate independently of the delivery team whose outcomes this role measures.
Additional Requirements
Clear credit history and no criminal convictions essential.
Must be able to provide four contactable references (previous managers, colleagues, and direct reports).
Candidates will be required to provide their latest comprehensive CV and certified certificates for all secondary and tertiary qualifications/courses.
Consent will be requested to perform background checks.
Must be authorized to work in South Africa (Citizenship or Permanent residency).
Candidate must be willing to undergo organizational assessments.
To apply
To apply, email your application by Sunday 11th October 2026 to [email protected]
Equitable Employer
Trevor Noah Foundation is an equal opportunity employer. It considers applicants for all positions without regard to age, ancestry, religious creed, disability, marital status, race, gender, sexual orientation, or any other characteristic protected by applicable law.
Please note: this is a Paterson Grade C2 position.
More Information
- Job City Gauteng, South Africa
