Product Operations Lead (Fixed-Term) 28 views0 applications


About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa’s farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

You will own the way the Product team works, including discovering and driving efficiencies through AI adoption, administering the product toolkit, process design and adoption, and use of data. If our ways of working aren’t maximizing Product value add, it is up to you to fix it.

Responsibilities

Tooling & Infrastructure Administration (40%)

  • Stack Ownership: Act as the primary administrator for the Product Department’s software stack (e.g., Dragonboat, Figma, Matomo, Notion). Manage configurations, user permissions, licenses, and vendor relationships.
  • AI Adoption: Drive smart adoption of AI tools/agents to improve Product’s confidence in the value add of new features and to automate workflows.
  • Workflow Configuration: Build and maintain standardized approaches to roadmaps, workflows, and automations to ensure all Domain teams (Field, HQ, CorpTech) operate with consistent visibility.
  • Troubleshooting: Serve as the first line of support for PMs facing technical blockers with internal tools.

Data Governance & SROI Tracking (30%)

  • Troubleshooting: Serve as the first line of support for PMs facing technical blockers with internal tools.
  • Impact measurement: Work with PMs to refine their product metrics to ensure they’re strategically aligned, automated, and accurate.
  • Data Integrity: Audit analytics tools (e.g., Matomo) to ensure new features are launched with correct event tracking. Flag data quality issues to Engineering.
  • Reporting: Own comprehensive reporting, surfacing critical insights on Product impact (e.g., BVMs) and processes (e.g., Roadmap Hygiene) to track progress against targets.

Process Enablement & Logistics (30%)

  • KPI Tracking: Assist the Dir. of Product with capturing and sharing Product team KPIs, working with Product Managers to ensure accuracy and help drive overall team performance towards targets
  • Onboarding: Lead the technical onboarding for new Product hires, ensuring they are trained on our specific templates, tool stack, and “Way of Working.”
  • Knowledge Management: Maintain the department’s internal documentation library (Wiki/Drive) to ensure the “Standard” defined by the Principal is accessible and up-to-date.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Soft Skills

  • Service Mindset: Finds satisfaction in “unblocking” others and building the stage for other PMs to shine.
  • Hyper-Organized: Loves checklists, documentation, and bringing order to chaos.
  • Influence without Authority: Can drive adoption and compliance with Senior PMs without being their direct manager.

Hard Skills

  • Tool Administration: Advanced proficiency in configuring PDLC tools (Dragonboat) and documentation platforms (Notion/Confluence).
  • Data Fluency: Advanced Excel/Google Sheets skills (Pivot tables, VLOOKUPs, cross-sheet formulas) for SROI modeling. Familiarity with web analytics (Matomo/GA).

Knowledge

  • Product Lifecycle: Understanding of how software is built (Agile/Scrum basics) to effectively support the PM workflow.

Preferred Start Date

As soon as possible

Job Location

Nairobi, Kenya or Kigali, Rwanda

Benefits

Health insurance, housing, and comprehensive benefits

Contract Duration

2 Years

Eligibility

This role is only open to citizens or permanent residents of Kenya, Rwanda, Burundi, Malawi, Zambia, Democratic Republic of Congo, Tanzania, Uganda Ethiopia and Nigeria.

Application Deadline

03 November 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here ([email protected]), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

How to apply

Apply here: https://grnh.se/fciqj8p51us

More Information

  • Job City Rwanda
Apply for this job
Share this job


One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty. Headquartered in Bungoma, Kenya, the organization works with farmers in rural villages throughout Kenya, Rwanda, Burundi, Tanzania, Uganda, and Malawi.

Using a market-based approach, One Acre Fund facilitates activities and transactions at various levels of the farming value chain, including seed sourcing and market support. In 2015, farmers who worked with One Acre Fund realized a 300% return on their investment and significantly increased farm income on every planted acre.

One Acre Fund offers smallholder farmers an asset-based loan that includes: 1) distribution of seeds and fertilizer; 2) financing for farm inputs; 3) training on agriculture techniques; and 4) market facilitation to maximize profits. Each service bundle is around US$80 in value and includes crop insurance to mitigate the risks of drought and disease.

To receive the One Acre Fund loan and training, farmers must join a village group that is supported by a local One Acre Fund field officer. Field officers meet regularly with the farmer groups to coordinate delivery of farm inputs, administer trainings and to collect repayments. One Acre Fund offers a flexible repayment system: farmers may pay back their loans in any increment at any time during the growing season. Beyond their core program model, One Acre Fund also offers smallholder farmers opportunities to purchase additional products and services on credit. These include solar lights and reusable sanitary pads.

Connect with us
0 USD Rwanda CF 3201 Abc road Fixed Term , 40 hours per week One Acre Fund

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

You will own the way the Product team works, including discovering and driving efficiencies through AI adoption, administering the product toolkit, process design and adoption, and use of data. If our ways of working aren't maximizing Product value add, it is up to you to fix it.

Responsibilities

Tooling & Infrastructure Administration (40%)
  • Stack Ownership: Act as the primary administrator for the Product Department’s software stack (e.g., Dragonboat, Figma, Matomo, Notion). Manage configurations, user permissions, licenses, and vendor relationships.
  • AI Adoption: Drive smart adoption of AI tools/agents to improve Product’s confidence in the value add of new features and to automate workflows.
  • Workflow Configuration: Build and maintain standardized approaches to roadmaps, workflows, and automations to ensure all Domain teams (Field, HQ, CorpTech) operate with consistent visibility.
  • Troubleshooting: Serve as the first line of support for PMs facing technical blockers with internal tools.
Data Governance & SROI Tracking (30%)
  • Troubleshooting: Serve as the first line of support for PMs facing technical blockers with internal tools.
  • Impact measurement: Work with PMs to refine their product metrics to ensure they’re strategically aligned, automated, and accurate.
  • Data Integrity: Audit analytics tools (e.g., Matomo) to ensure new features are launched with correct event tracking. Flag data quality issues to Engineering.
  • Reporting: Own comprehensive reporting, surfacing critical insights on Product impact (e.g., BVMs) and processes (e.g., Roadmap Hygiene) to track progress against targets.
Process Enablement & Logistics (30%)
  • KPI Tracking: Assist the Dir. of Product with capturing and sharing Product team KPIs, working with Product Managers to ensure accuracy and help drive overall team performance towards targets
  • Onboarding: Lead the technical onboarding for new Product hires, ensuring they are trained on our specific templates, tool stack, and "Way of Working."
  • Knowledge Management: Maintain the department's internal documentation library (Wiki/Drive) to ensure the "Standard" defined by the Principal is accessible and up-to-date.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:Soft Skills
  • Service Mindset: Finds satisfaction in "unblocking" others and building the stage for other PMs to shine.
  • Hyper-Organized: Loves checklists, documentation, and bringing order to chaos.
  • Influence without Authority: Can drive adoption and compliance with Senior PMs without being their direct manager.
Hard Skills
  • Tool Administration: Advanced proficiency in configuring PDLC tools (Dragonboat) and documentation platforms (Notion/Confluence).
  • Data Fluency: Advanced Excel/Google Sheets skills (Pivot tables, VLOOKUPs, cross-sheet formulas) for SROI modeling. Familiarity with web analytics (Matomo/GA).
Knowledge
  • Product Lifecycle: Understanding of how software is built (Agile/Scrum basics) to effectively support the PM workflow.

Preferred Start Date

As soon as possible

Job Location

Nairobi, Kenya or Kigali, Rwanda

Benefits

Health insurance, housing, and comprehensive benefits

Contract Duration

2 Years

Eligibility

This role is only open to citizens or permanent residents of Kenya, Rwanda, Burundi, Malawi, Zambia, Democratic Republic of Congo, Tanzania, Uganda Ethiopia and Nigeria.

Application Deadline

03 November 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here ([email protected]), but do not send applications or application materials to this email address.Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

How to apply

Apply here: https://grnh.se/fciqj8p51us
2026-11-04

NGO Jobs in Africa | NGO Jobs

Ngojobsinafrica.com is Africa’s largest Job site that focuses only on Non-Government Organization job Opportunities across Africa. We publish latest jobs and career information for Africans who intends to build a career in the NGO Sector. We ensure that we provide you with all Non-governmental Jobs in Africa on a consistent basis. We aggregate all NGO Jobs in Africa and ensure authenticity of all jobs available on our site. We are your one stop site for all NGO Jobs in Africa. Stay with us for authenticity & consistency.

Stay up to date

Subscribe for email updates

August 2026
MTWTFSS
« May  
 12
3456789
10111213141516
17181920212223
24252627282930
31 
RSS Feed by country: