Program Quality Technical Advisor III (EARO ) 13 views0 applications


About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Location: Based Nairobi/Kenya or Remote in Countries where CRS has offices.

Job Summary:

You will provide program quality technical and management support in line with Catholic Relief Services (CRS) program quality principles and standards, donor guidelines, and industry best practices to EARO regional and Country Program (CP) teams to advance the delivery of high-quality programming to the poor and vulnerable. Your technical knowledge and program management experience and skills will contribute to determining how effective, adaptive and innovative CRS’ programming is across the region.

Roles and Key Responsibilities:

  • Contribute to the advancement of the EARO regional strategy, including the implementation of EARO’s regional initiatives and related operational documents and tools. Provide technical support to regional and CP teams, remotely and on-site, for strategic planning.
  • Support design and delivery of quality assurance systems, including how to best apply program PQ and technical standards, best practices, partnership principles, and M&E. Help ensure a cross-sectoral approach integrating gender, SDP mainstreaming, and climate.
  • Lead or support the development of the technical design for large and/or complex proposals. Advise project teams on integrating donor strategies, priorities and technical requirements into CRS’ approach. Contribute to regional and CP efforts to pre-position CRS for growth opportunities.
  • Coordinate regional capacity strengthening initiatives for staff and partners through helping develop learning and training strategies and agendas/curriculums, leading virtual learning events, conducting trainings and workshops, and mentoring and coaching to CP staff.
  • Advance knowledge management and learning by coordinating research studies, assisting with reviewing and documenting program impact, supporting design and delivery of learning events and sharing best practices, and coordinating production of internal/external learning products.
  • Provide program quality management surge support to fill short-term CP gaps and support projects during program start-up, close-out, or other delivering key milestones in the project cycle.

Basic Qualifications

  • Master’s Degree in International Relations or a related field required.
  • Minimum of five years relevant international working experience in an advisory or management role with progressive responsibilities, ideally with an international NGO .
  • Previous experience providing technical assistance and developing successful proposals for external donor funding is required.
  • Demonstrated application of technical principles and concepts. General knowledge of other related disciplines to ensure proper cross-sectoral approach.
  • Experience in business development, project design and proposal development including technical writing.
  • Experience in mentoring, coaching, facilitation and training applying adult learning principles and practices.
  • Experience with program monitoring and evaluation, including applying data collection tools and methodologies, data analysis, and data presentation.
  • Experience and skills in networking and relations with donors, peer organizations, and faith-based and civil society partners. Understanding of partnership principles.
  • Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, knowledge-sharing networks.

Required Languages – English required. Arabic desirable.

Travel – Must be willing and able to travel up to 35%.

Knowledge, Skills and Abilities

  • Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.
  • Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment
  • Strong written and oral communication skills
  • Strong presentation, facilitation, training, mentoring, and coaching skills
  • Proactive, resourceful and results-oriented

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship

Supervisory Responsibilities: None

Key Working Relationships:

Internal: DRD/PQ, Regional Staff, Heads of Programming, Chief of Party, Project Managers,

External: Partners

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer

More Information

  • Job City Kenya
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Catholic Relief Services was founded in 1943 by the Catholic Bishops of the United States to serve World War II survivors in Europe. Since then, we have expanded in size to reach more than 100 million people in 101 countries on five continents.

Our mission is to assist impoverished and disadvantaged people overseas, working in the spirit of Catholic social teaching to promote the sacredness of human life and the dignity of the human person. Although our mission is rooted in the Catholic faith, our operations serve people based solely on need, regardless of their race, religion or ethnicity. Within the United States, CRS engages Catholics to live their faith in solidarity with the poor and suffering people of the world.

CRS is motivated by the example of Jesus Christ to ease suffering, provide development assistance, and foster charity and justice. We are committed to a set of Guiding Principles and hold ourselves accountable to each other for them.

Watch what happens when little miracles touch the lives of the most vulnerable people around the world. Witness the lifesaving help and hope provided by Catholic Relief Services. Take a look at just how far your heart can reach.

As the official international humanitarian agency of the Catholic community in the United States, CRS is governed by a board of directors comprising clergy, most of them bishops elected by the United States Conference of Catholic Bishops, as well as religious and Catholic lay men and women.

CRS maintains strict standards of efficiency, accountability and transparency: 93% of our expenditures go directly to programs.

CRS' commitment to Catholic teaching

Catholic Relief Services is a manifestation of love for our brothers and sisters around the globe by the Catholic community of the United States. We protect, defend and advance human life around the world by directly meeting basic needs and advocating solutions to injustice. CRS is a pro-life organization dedicated to preserving the sacredness and dignity of human life from conception to natural death. Every aspect of our work is to help life flourish. We are resolute in our commitment to the Church and its teaching.

As a part of the Universal Church, we work with local Catholic institutions around the world. As a Catholic agency that provides assistance to people in need in 101 countries without regard to race, religion or nationality, we also participate in humanitarian initiatives undertaken by a range of groups, including governments, other faith communities and secular institutions. Although some positions and practices of these institutions are not always consistent with the full range of Catholic teaching, CRS' work with these institutions always focuses only on activities that are fully consistent with Catholic teachings.

CRS employs Catholics as well as non-Catholics. Membership in professional associations enables our staff to obtain information and technological advances that best prepare us to serve those in our care—and we do so in full accordance with Catholic teachings. Our staff members also belong to coalitions that extend the reach of services to poor people who often live in remote areas where CRS does not operate. These coalitions give CRS a platform to present effective methods and procedures that demonstrate the efficacy of Catholic approaches to health and family planning. These are our opportunities to make space in the public sphere for the Catholic viewpoint and to witness to our faith.

Connect with us
0 USD Kenya CF 3201 Abc road Fixed Term , 40 hours per week Catholic Relief Services

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Location: Based Nairobi/Kenya or Remote in Countries where CRS has offices.

Job Summary:

You will provide program quality technical and management support in line with Catholic Relief Services (CRS) program quality principles and standards, donor guidelines, and industry best practices to EARO regional and Country Program (CP) teams to advance the delivery of high-quality programming to the poor and vulnerable. Your technical knowledge and program management experience and skills will contribute to determining how effective, adaptive and innovative CRS’ programming is across the region.

Roles and Key Responsibilities:

  • Contribute to the advancement of the EARO regional strategy, including the implementation of EARO’s regional initiatives and related operational documents and tools. Provide technical support to regional and CP teams, remotely and on-site, for strategic planning.
  • Support design and delivery of quality assurance systems, including how to best apply program PQ and technical standards, best practices, partnership principles, and M&E. Help ensure a cross-sectoral approach integrating gender, SDP mainstreaming, and climate.
  • Lead or support the development of the technical design for large and/or complex proposals. Advise project teams on integrating donor strategies, priorities and technical requirements into CRS’ approach. Contribute to regional and CP efforts to pre-position CRS for growth opportunities.
  • Coordinate regional capacity strengthening initiatives for staff and partners through helping develop learning and training strategies and agendas/curriculums, leading virtual learning events, conducting trainings and workshops, and mentoring and coaching to CP staff.
  • Advance knowledge management and learning by coordinating research studies, assisting with reviewing and documenting program impact, supporting design and delivery of learning events and sharing best practices, and coordinating production of internal/external learning products.
  • Provide program quality management surge support to fill short-term CP gaps and support projects during program start-up, close-out, or other delivering key milestones in the project cycle.

Basic Qualifications

  • Master's Degree in International Relations or a related field required.
  • Minimum of five years relevant international working experience in an advisory or management role with progressive responsibilities, ideally with an international NGO .
  • Previous experience providing technical assistance and developing successful proposals for external donor funding is required.
  • Demonstrated application of technical principles and concepts. General knowledge of other related disciplines to ensure proper cross-sectoral approach.
  • Experience in business development, project design and proposal development including technical writing.
  • Experience in mentoring, coaching, facilitation and training applying adult learning principles and practices.
  • Experience with program monitoring and evaluation, including applying data collection tools and methodologies, data analysis, and data presentation.
  • Experience and skills in networking and relations with donors, peer organizations, and faith-based and civil society partners. Understanding of partnership principles.
  • Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, knowledge-sharing networks.

Required Languages - English required. Arabic desirable.

Travel - Must be willing and able to travel up to 35%.

Knowledge, Skills and Abilities

  • Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.
  • Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment
  • Strong written and oral communication skills
  • Strong presentation, facilitation, training, mentoring, and coaching skills
  • Proactive, resourceful and results-oriented

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship

Supervisory Responsibilities: None

Key Working Relationships:

Internal: DRD/PQ, Regional Staff, Heads of Programming, Chief of Party, Project Managers,

External: Partners

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer

2024-10-18

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