Job Title: Programs Project Manager
Grade: 9 (I)
Level: Level 2 Manager
Salary: $51,731 Annually
Division: Programs
Location: Nairobi, Kenya
CWS RSC Africa
The Resettlement Support Center (CWS RSC Africa) operates a US refugee resettlement program in sub-Saharan Africa through a Cooperative Agreement with the Department of State/Bureau of Population, Refugees and Migration. CWS RSC Africa is responsible for the preparation of refugee case files for adjudication by US Citizenship and Immigration Services (USCIS) officers, as well as the out-processing and cultural orientation of all approved cases. CWS RSC Africa is administered by the Church World Service Immigration Refugee Program (CWS/IRP) and is based in Nairobi, Kenya, with a sub-office in Pretoria, South Africa.
Benefits
CWS Global and RSC Africa offer a total compensation package. The total compensation package includes a housing stipend, company life insurance, comprehensive health insurance, vision coverage, a non-participatory 5% retirement contribution, 22 vacation days a year, 3 personal days per calendar year, 1 day of sick leave per month, AD&D insurance, Bereavement leave, Employee Assistance Program (EAP), and optional dental coverage.
EEOC
Church World Service does not discriminate on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, or veteran status in employment or the provision of services.
Due to the volume of applications that we receive, only those individuals shortlisted will be contacted.
To Apply:
Please click the below link to apply directly online to this position.
https://rscafrica.applicantstack.com/x/detail/a2d9enf0r1m2?preview=1
This position is open to international applicants.
Please note CWS RSC Africa does not accept resumes for positions that are not posted. All applicants are required to submit their resume using the on-line applicant tracking system.
Eligibility List
The eligibility list established as a result of this job posting will be used for a minimum of six months or until the list is exhausted. This list will be used to fill any current and immediate future vacancies. Individuals who are interested in this position should submit their application materials now.
Communication
Please note CWS RSC Africa uses e-mail for all recruitment contacts. Please be sure to check your e-mail regularly.
Application Materials
Your application materials should clearly indicate how you meet the requirements of the position. Be sure your resume is in an easy to read format. Dates of employment on your resume should be in mm/yy format.
Primary Purpose
This position is responsible for leading projects for the Programs Division of RSC Africa. This includes participating in Senior Programs Team meetings and discussions as needed and collaborating with Programs Management on cross-cutting initiatives, in support of RSC Africa processing priorities and targets. The position is a member of the RSC Africa Leadership Team.
Supervision
This position reports to the RSC Africa Deputy Director and works closely with Programs Supervisors, Managers and Coordinators.
Essential Duties
- Assist Programs Management to design and roll-out cross-cutting policy and procedure updates, as needed.
- Review departmental SOPs at least once annually to assist Programs Management to synchronize and standardize policies and procedures.
- Leads cross-cutting process reviews affecting multiple Programs Departments.
- Supports Programs Department strategic/annual plan processes, and communicates with all Programs Department stakeholders on progress toward planned benchmarks an achievements.
- Reviews Programs external and internal reports at least once annually to assist Programs Management to implement reporting improvements.
- Assists in the development of Programs Department budget.
- Represents CWS/RSC Africa with USRAP partners, including PRM, USCIS, IOM, UNHCR, RPC and domestic Resettlement Agencies, as needed, on specific projects or topics.
- Conducts research in support of RSC Africa Programs. Annual research objectives to be determined in coordination with Programs Management.
This position also undertakes other duties as assigned by CWS/RSC Africa Management, with key priorities and projects determined on an annual, quarterly, and monthly basis.
Qualifications
Education:
- Bachelor’s Degree or four (4) years of paid work experience in lieu of a Bachelor’s Degree required.
- Master’s Degree preferred.
Experience:
- Eight (8) years’ work of paid work experience is required
- Three (3) years of supervisory – managing staff, budgets, projects and/or leading teams is required
- Demonstrated management experience with a refugee serving/processing agency(s) preferred.
Knowledge/Skills:
- Thorough knowledge and comprehensive understanding of the US Refugee Admissions Program and WRAPS database.
- Detailed knowledge of case processing SOPs and the role of WRAPS in case processing.
- Advanced computer knowledge, specifically with MS Access, MS Outlook, MS Excel and other statistical analysis programs.
- Strong English communication skills, both oral and written.
- Strong analytical skills and excellent report-generation skills with the ability to understand, process and document information for a variety of audiences.
- Strong supervisory skills and understanding of performance management systems.
- Excellent organizational and time management skills.
Abilities:
The Programs Project Manager must have the ability to:
- work and make decisions independently and contribute to overall operations at management levels;
- travel in sub-Saharan Africa on short notice and under sometimes difficult conditions to meet demands of a dynamic operational program
- communicate effectively both verbally and in writing;
- follow instructions with a positive and receptive attitude;
- deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
- conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS;
- maintain a high performance standard with attention to detail.
- carry out all of the duties of the position efficiently and effectively with minimal supervision;
- work independently and contribute to overall operations of RSC Africa.
- take initiative in the development and completion of projects within the specified timeframe;
- maintain strict confidentiality with RSC Africa administrative and operational information;
- manage a large and diverse workload under pressure with competing priorities;
- work well as a team in a multi-cultural environment while maintaining a high level of motivation.
- effectively manage RSC Africa’s resources; and
- actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).
Working Conditions
Physical: This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying heavy loads.
Environmental: Incumbents in this position will be exposed to excessive noise, marked changes in temperature and/or humidity, dust and infectious diseases, harsh weather climates, long work hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated spaces.
Special Requirements: Certificate of Good Conduct is required before the start of employment. A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel. The candidate should be of good health, willing and able to travel extensively in often difficult conditions, and have a high degree of flexibility. Must have proof of Yellow Fever vaccination before traveling for RSC Africa. Employee will be entrusted with the receipt, custody and payment of money.
Licensing/Certification: None
Competencies
Communication
Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.
Relationships
Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharinginformation and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.
Job Knowledge
Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.
Teamwork
Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.
Problem Solving
Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collectingfacts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.
Operational Leadership
Successfully lead a group to achieve operational goals. Examples of skills and behaviors include priority setting; timely decision making; planning and organizing; delegation; and managing and measuring work.
Building and Leading Effective Teams
Earn the respect of team members, create strong morale and spirit on the team and utilize the unique skills of all team members. Examples of skills and behaviors includemanaging diverse relationships; flexibility; being open and receptive; running effective team meetings; and exhibiting integrity and trustworthiness.
Strategic Leadership
Accurately anticipate future consequences and trends and translate them into the fulfillment of workable strategies and plans. Examples of skills and behaviors include problem solving; dealing with ambiguity, creativity; innovation management and business acumen.
More Information
- Job City Nairobi
