Psychosocial Support Officer 137 views0 applications


Action Against Hunger is the world’s hunger specialist and leader in a global movement that aims to end life-threatening hunger for good within our lifetimes. For 40 years, the humanitarian and development organization has been on the front lines, treating and preventing hunger across nearly 50 countries. It served more than 21 million people in 2018 alone.

We are recruiting to fill the position below:

Psychosocial Support Officer

Location: Damasak, Borno
Start Date: As Soon As Possible
Direct Line Manager: Sector Manager: Health and Nutrition

Objective 1

  • Conduct / participate in Mental Health and Psychosocial needs assessment among the affected populations

Tasks and Responsibilities:

  • Conduct/participate in Mental Health and Psychosocial needs assessment among the affected populations. This will include assessments consistent with IASC guidelines and Mental Health Psychosocial WHO assessment toolkit, at different stages of program planning and implementation.
  • Join or initiate interagency coordination mechanisms for the provision of mental health and psychosocial support for SAM children and their caregivers and share relevant information.
  • Develop adequate PSS tools.
  • Facilitate community conversations and awareness-raising activities using IEC and public events in collaboration with project staff.
  • Develop and implement ideas for psychosocial programs with, women, children in the stabilization Centre, nutrition OTP sites, and vulnerable groups in target sites,
  • Hold focus group discussions and key informant interviews with the IDP/returnee population in each of these groups in each site in order to assess need, develop projects and identify project leaders to be national psychosocial officers.
  • Support these psychosocial activities by the provision of technical support, training, materials, and supplies to the national psychosocial officers.
  • Train primary health care providers and first responders on key principles of psychological first aid (PFA) and provide orientation on relevant sheets within the IASC MHPSS guidelines (1/2 day) in target sites.
  • Identify and train national PFA trainers through a PFA training of trainers program.
  • Set up, monitor and develop Youth Empowerment Program (YEP), Child-Friendly Space (CFS) and community-based Psychosocial (PSS) activities in target sites, providing capacity building and field supervision for national staff on an ongoing basis.
  • Supervisory role for all members of the Mental Health Psychosocial (MHPSS) team providing services in these sites, including:
    • Locating and interviewing potential candidates for all aspects of the MHPSS program.
    • Ensuring activities and training, including YEP, CFS, community-based activities, and PFA training run according to protocol and program development.
    • Developing and identifying necessary measuring tools to assess success in accordance with indicators of program.
    • Develop M&E tools and analysis of program M&E activities in the field.
    • Work closely with AAH national psychosocial staff and logistics officer to ensure that psychosocial and mental health programming and activities in target sites supported technically, logistically and administratively.
    • Program development and recommendations, as required.
    • Ensure programming is on track in absence of direct supervisor; reporting daily on important issues that require supervisor feedback and decision making.

Objective 2

  • Monitoring and Evaluation

Tasks and Responsibilities:

  • Gathers from the field and classifies mental health and psychosocial from a variety of prepared and original source documents, forms, and records; identifies and corrects errors; performs clerical and related office tasks as assigned, such as maintaining records of work received and work performed; verifies data input;
  • Completes intake assessments, evaluations, treatment recommendations, reviews, and other documentation as necessary.
  • Developing and identifying necessary measuring tools to assess success in accordance with indicators of program.
  • Implementing and coordinating measurement tools in the field.

Objective 3

  • Reporting

Tasks and Responsibilities:

  • Keeps track of clients/beneficiaries through AAH attendance records, to be submitted at the end of every month.
  • Reports to include the number of women, youth and/or other vulnerable groups partaking in AAH supported PSS activities, including YEP, CFS, PFA, and group interventions, disaggregated by age and gender.
  • Data collection, collation, and analysis.
  • Program documentation, data collection, analysis, and final outcomes report for donor reports.
  • Documentation of all activities and outcomes. Submit regular reports.
  • Office documentation and other duties as required by supervisor

Objective 4

  • Performance Management.

Tasks and Responsibilities:

  • Communicate Action Against Hunger performance standards and expectations to team members which includes; 10 minutes monthly conversation, 3 months/end of probation performance appraisal and annual/ end of contract appraisal.
  • Establish performance objectives, provide feedback, identify strengths and areas for professional improvement.
  • Contribute to the professional development and improvement of team members by providing support.
  • Liaise with line Manager and HR in case of issues raised by team members.

Qualifications

  • Bachelor’s Degree in Psychology, Sociology, Social Work, Counseling or other related fields with extensive psychosocial programming experience; or equivalent Degree with 3+ years in setting up or implementing psychosocial programs in an emergency.

Skills & Experience
Essential:

  • In-depth knowledge of Psychosocial programming in the humanitarian context
  • Experience implementing Youth Empowerment Programming, Child-Friendly Spaces, Case Management, Psychosocial programming for people affected by disaster
  • Familiarity with IASC Guidelines on Mental Health and Psychosocial Support In Emergency Settings
  • Training experience required
  • Experience working in the Northeast (Borno State) is a plus
  • Strong organizational and supervisory skills with excellent reporting & writing skills
  • Strong interpersonal skills and the ability to work within different cultural environments
  • Honest, hard-working and a self-motivated person able to work in a dynamic environment
  • Ability to work within a team structure or in isolation, flexible, and can cope with stressful workloads and working with limited resources
  • Excellent command of verbal and written English
  • Kanuri & Hausa  Language are great advantages.
  • Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions.
  • Prepared to live and work in an uncertain security environment.
  • Commitment to and understanding of Action Against Hunger’s aims, values, and principles.

Preferred:

  • Ability to work as part of a team.
  • Analytical and problem-solving skills.
  • Ability to work under pressure to strict deadlines.
  • Ability to assess problems and recommend solutions.

Application Closing Date
2nd April, 2020.

More Information

  • Job City Borno
  • This job has expired!
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Action Against Hunger works to save lives by combating hunger and diseases that threaten the lives of vulnerable communities, through nutrition, food security, water and sanitation, health and advocacy.

Action Against Hunger saves lives while building long-term strategies for self-sufficiency:

  • Lifesaving impact in 45+ countries
  • 6,500+ field staff assisting more than 14.9 million people in 2015
  • 35+ years of expertise in contexts of conflict, disasters and food crises

Our global efforts save hundreds of thousands of lives each year, but millions of malnourished children remain in need of lifesaving treatment.

Why Our Work Matters

Deadly malnutrition claims the lives of 1 million children each year, even though it’s:

  1. PREDICTABLE: We know where and when to expect acute malnutrition
  2. PREVENTABLE: We know how to help children stay healthy
  3. TREATABLE: Therapeutic ready-to-use foods can help save millions
  4. AFFORDABLE: Just $45 can provide a child with lifesaving treatment

You can trust Action Against Hunger. Here’s why:

  • Highest four-star rating from Charity Navigator, ten years in a row
  • Listed as an “A”-rated organization by CharityWatch
  • We're accountable, meeting all 20 Better Business Bureau standards
  • Earned Guidestar's Gold Participant Seal for our commitment to transparency
  • Awarded the “Best in America” seal by the Independent Charities of America

What Others Are Saying

Don’t take it from us: here’s what others have to say of our work:

“Action Against Hunger is a NGO that is action oriented. I can truthfully say that they deliver services to those in need and are very present on the ground. They make lasting positive change in the lives of people. I worked for them in four countries and have a good understanding of how they work.”

– Holimata, Great Nonprofits Review

“Action Against Hunger is in war-torn countries that many fear to tread. They are technical people… that forgo the comforts of modern life to assist local populations and refugees at the most fundamental level in the most dangerous locales. They provide nutrition, healthcare, sanitation, and food sustainability. They train populations to be self-sufficient. Although these dedicated men and women want to eliminate the need for their services, humanity is not willing and forces them to witness the most heinous actions.”

– President Nelson Mandela, Recipient, Action Against Hunger Humanitarian Prize 2004

“As a field worker and a partner... I recommend Action Against Hunger as an effective and important organization. Through their integrated approach and expertise in nutrition, food security and water, sanitation and hygiene they are saving lives and improving them for years to come in some of the poorest parts of the planet.”

– Water Advocate, Great Nonprofits Review, Dec. 8, 2011

“Action Against Hunger—the title speaks for itself. This is a remarkable organization with a staff of energetic, enthusiastic and deeply committed people who are determined to make a difference to the lives of thousands of people. There are millions who do not have access to clean water, food, health services or education. They are condemned to a grinding life of poverty with no choices. Action Against Hunger is changing this. Their training programs are improving the quality of life and health and, above all, bringing hope to thousands in underdeveloped countries. I commend them for their outstanding work and welcome the opportunity to express my support.”

– Desmond Tutu, Archbishop Emeritus, Recipient, Action Against Hunger Humanitarian Prize 2006

“I’ve been covering humanitarian crises since the early 1990s and have often been impressed by the work of Action Against Hunger. They are among the first to respond when tragedies unfold, and they work to ensure that communities have a fighting chance to get back on their feet... The nightly news can often seem overwhelming, but it’s important to remember there are effective ways to fight hunger and overcome poverty, and along with groups like Action Against Hunger, you can become part of the solution.”

Connect with us
0 USD Borno CF 3201 Abc road Full Time , 40 hours per week Action Against Hunger

Action Against Hunger is the world’s hunger specialist and leader in a global movement that aims to end life-threatening hunger for good within our lifetimes. For 40 years, the humanitarian and development organization has been on the front lines, treating and preventing hunger across nearly 50 countries. It served more than 21 million people in 2018 alone.

We are recruiting to fill the position below:Psychosocial Support OfficerLocation: Damasak, Borno Start Date: As Soon As Possible Direct Line Manager: Sector Manager: Health and Nutrition
Objective 1
  • Conduct / participate in Mental Health and Psychosocial needs assessment among the affected populations
Tasks and Responsibilities:
  • Conduct/participate in Mental Health and Psychosocial needs assessment among the affected populations. This will include assessments consistent with IASC guidelines and Mental Health Psychosocial WHO assessment toolkit, at different stages of program planning and implementation.
  • Join or initiate interagency coordination mechanisms for the provision of mental health and psychosocial support for SAM children and their caregivers and share relevant information.
  • Develop adequate PSS tools.
  • Facilitate community conversations and awareness-raising activities using IEC and public events in collaboration with project staff.
  • Develop and implement ideas for psychosocial programs with, women, children in the stabilization Centre, nutrition OTP sites, and vulnerable groups in target sites,
  • Hold focus group discussions and key informant interviews with the IDP/returnee population in each of these groups in each site in order to assess need, develop projects and identify project leaders to be national psychosocial officers.
  • Support these psychosocial activities by the provision of technical support, training, materials, and supplies to the national psychosocial officers.
  • Train primary health care providers and first responders on key principles of psychological first aid (PFA) and provide orientation on relevant sheets within the IASC MHPSS guidelines (1/2 day) in target sites.
  • Identify and train national PFA trainers through a PFA training of trainers program.
  • Set up, monitor and develop Youth Empowerment Program (YEP), Child-Friendly Space (CFS) and community-based Psychosocial (PSS) activities in target sites, providing capacity building and field supervision for national staff on an ongoing basis.
  • Supervisory role for all members of the Mental Health Psychosocial (MHPSS) team providing services in these sites, including:
    • Locating and interviewing potential candidates for all aspects of the MHPSS program.
    • Ensuring activities and training, including YEP, CFS, community-based activities, and PFA training run according to protocol and program development.
    • Developing and identifying necessary measuring tools to assess success in accordance with indicators of program.
    • Develop M&E tools and analysis of program M&E activities in the field.
    • Work closely with AAH national psychosocial staff and logistics officer to ensure that psychosocial and mental health programming and activities in target sites supported technically, logistically and administratively.
    • Program development and recommendations, as required.
    • Ensure programming is on track in absence of direct supervisor; reporting daily on important issues that require supervisor feedback and decision making.
Objective 2
  • Monitoring and Evaluation
Tasks and Responsibilities:
  • Gathers from the field and classifies mental health and psychosocial from a variety of prepared and original source documents, forms, and records; identifies and corrects errors; performs clerical and related office tasks as assigned, such as maintaining records of work received and work performed; verifies data input;
  • Completes intake assessments, evaluations, treatment recommendations, reviews, and other documentation as necessary.
  • Developing and identifying necessary measuring tools to assess success in accordance with indicators of program.
  • Implementing and coordinating measurement tools in the field.
Objective 3
  • Reporting
Tasks and Responsibilities:
  • Keeps track of clients/beneficiaries through AAH attendance records, to be submitted at the end of every month.
  • Reports to include the number of women, youth and/or other vulnerable groups partaking in AAH supported PSS activities, including YEP, CFS, PFA, and group interventions, disaggregated by age and gender.
  • Data collection, collation, and analysis.
  • Program documentation, data collection, analysis, and final outcomes report for donor reports.
  • Documentation of all activities and outcomes. Submit regular reports.
  • Office documentation and other duties as required by supervisor
Objective 4
  • Performance Management.
Tasks and Responsibilities:
  • Communicate Action Against Hunger performance standards and expectations to team members which includes; 10 minutes monthly conversation, 3 months/end of probation performance appraisal and annual/ end of contract appraisal.
  • Establish performance objectives, provide feedback, identify strengths and areas for professional improvement.
  • Contribute to the professional development and improvement of team members by providing support.
  • Liaise with line Manager and HR in case of issues raised by team members.
Qualifications
  • Bachelor's Degree in Psychology, Sociology, Social Work, Counseling or other related fields with extensive psychosocial programming experience; or equivalent Degree with 3+ years in setting up or implementing psychosocial programs in an emergency.
Skills & Experience Essential:
  • In-depth knowledge of Psychosocial programming in the humanitarian context
  • Experience implementing Youth Empowerment Programming, Child-Friendly Spaces, Case Management, Psychosocial programming for people affected by disaster
  • Familiarity with IASC Guidelines on Mental Health and Psychosocial Support In Emergency Settings
  • Training experience required
  • Experience working in the Northeast (Borno State) is a plus
  • Strong organizational and supervisory skills with excellent reporting & writing skills
  • Strong interpersonal skills and the ability to work within different cultural environments
  • Honest, hard-working and a self-motivated person able to work in a dynamic environment
  • Ability to work within a team structure or in isolation, flexible, and can cope with stressful workloads and working with limited resources
  • Excellent command of verbal and written English
  • Kanuri & Hausa  Language are great advantages.
  • Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions.
  • Prepared to live and work in an uncertain security environment.
  • Commitment to and understanding of Action Against Hunger’s aims, values, and principles.
Preferred:
  • Ability to work as part of a team.
  • Analytical and problem-solving skills.
  • Ability to work under pressure to strict deadlines.
  • Ability to assess problems and recommend solutions.

Application Closing Date 2nd April, 2020.

2020-04-03

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