Receptionist , Mutare, Zimbabwe 608 views0 applications

Position Summary:

Under the direction of the Administration Officer, the Receptionist will be responsible for the provision of receptionist services to the office.

Duties and responsibilities:

• Answers the telephones in an appropriate, clear and friendly manner, takes and relays messages or forwards calls.
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Manning the reception and ensuring a friendly and welcoming environment for all visitors.
• Greets and directs office visitors, receives/sends correspondence, keeps fax log and any correspondence.
• Supports the process of ordering and stocking of office supplies such as stationery, drinking water, and other utilities to support office operations.
• Distributes mail and freight services, both domestic and international
• Providing typing services as and when required to so for important organizational documents
• Administer the conference/ meeting room use requests and liaise Administration Officer to ensure that service is given as per request
• Any other duties as assigned.

Knowledge, skills and abilities:

• Knowledge of general office practices, procurement, maintenance and administrative procedures.
• Resourceful in gathering and providing information.
• Excellent written, oral, interpersonal and organization skills.
• Ability to work well with others and to develop and maintain compatibility among project staff, subcontractors and recipients of assistance. W
• ell-developed computer skills, including knowledge of Microsoft office products.
• Communicates information clearly to staff, clients, and/or public about services, processes, and procedures using prescribed or established guidelines.
• Pleasant personality Interpersonal Savvy – Is approachable and puts people at ease, building and nurturing relationships. Manages relationships with peers, bosses, reports and clients equally well.
• Able to set priorities, multi-task and manage time/workload effectively Ability to work under pressure according to deadlines

Qualifications and requirements:

• At least a Secretarial Diploma or any equivalent qualification from a recognized institution
• Minimum of 2 years of administrative/receptionist experience
• An administration qualification/ experience would be a distinct advantage
• Strong proficiency in MS Excel, PowerPoint and Word
• Prior experience with a large organisation is an added advantage

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

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