Risk Communication and Community Engagement 79 views0 applications

Position Title : Risk Communication and Community Engagement

Duty Station : Goma, Congo, Democratic Republic of the

Classification : Professional Staff, Grade UG

Type of Appointment : Special short-term ungraded, Three months with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 18 September 2019

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.

Context:

IOM supports the Ministry of Health (MoH) to strengthen health service capacity at the border points to effectively prevent, detect and respond to the infectious diseases and other public health threads. IOM provides; integrated surveillance and disease control training for the frontline health staff working in border areas, necessary medical and health commodities for the border posts, analyses and reports on population mobility trends in priority health zones to inform preparedness efforts, as well as risk communication assistance to sensitize cross border population and neighbouring communities. IOM is an active partner of the Ministry of Health in supporting Point of Entry (PoE) Surveillance during outbreaks, including the current 10th Ebola outbreak in North Kivu (2018-2019).

Under the overall supervision of the Migration Health Programme Manager and Chief of Mission in close coordination with the relevant units in IOM Kinshasa and direct supervision of the Migration Health coordinator, , the successful candidate will be responsible and accountable for implementation of the Risk Communication and Community Engagement (RCCE) component of the Ebola outbreak response projects. S/he will be responsible and accountable for coordinating the design and implementation of the RCCE activities including strategy development, development of guidelines and resources, and design of messages.

Core Functions / Responsibilities:

1. Contribute to the development of IOM’s Risk Communication and Community Engagement (RCCE) strategy, in close collaboration with the M&E officer, national program officers, field assistants, and senior field assistants.
2. Work alongside the field teams to develop plans to strengthen risk communication at points of entry and control and community engagement.
3. Monitor implementation of all RCCE activities and provide operational and technical support.
4. Identify and design community engagement activities targeting different high-risk and vulnerable groups as transport agencies, taxi drivers, traders, and frequent travelers.
5. Develop presentations, guidelines, tools, and other resources to support the implementation of activities.
6. Coordinate with the Ministry of Health (MoH), RCCE commission and other key actors in development and adaptation of communication messages focusing on population mobility, disease transmission and travel, and Points of Entry/Points of Control (POE/POC) activities.
7. Review proposals submitted by non-governmental organizations, media outlets, and other actors to support RCCE activities and provide recommendations for potential implementing partners.
8. Coordinate interpersonal communication and risk communication trainings of IOM staff and frontline workers.
9. Establish linkages with community feedback/complaint mechanisms; analyze data and identify solutions or adjustments to programming.
10. Represent IOM through active engagement in risk communication and community engagement commissions at national and sub-national levels.
11. Undertake duty travel related to monitor program implementation, address challenges, and coordinate with other actors.
12. Contribute to periodic reports for the donor on Programme delivery, including interim and final reports to donors.
13. Perform such other duties as may be assigned by the supervisor.

Required Qualifications and Experience:

Education

• Master’s degree on social sciences or health related field from an accredited academic institution with two years of relevant professional experience; or

• University degree in communication or social sciences or health related field from an accredited academic institution with at least four years of relevant professional experience.

Experience

• Experience in RCCE activities in humanitarian context;

• Previous experience in international organization is an advantage;

• Programmatic field experience in RCCE; including planning, implementation and analysis of technical RCCE interventions;

• Familiar with Ebola response activities, the health sector in the region and/or other similar resources-limited contexts is an advantage.

Languages

For this position, fluency in French is required (oral and written). Working knowledge of English is an advantage.

1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database

(https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link. https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.