Social Media Manager 290 views2 applications


Under the direct supervision of Communication Manager 3 in Abuja, the Social Media Manager works to enhance the digital reputation and positioning of the ICRC, furthering the goals and objectives of the digital strategy. S/he drives the ICRC’s efforts to connect with relevant audiences through digital content and channels by editing, creating, and publishing content in different channels.

Main Duties and Responsibilities

  • Using accepted best practices, develops digital strategies, leading on content planning and engagement with priority audiences.
  • Ensures accurate, timely and effective delivery of digital content, optimized for search and audience engagement, collaborating with the Audio-visual Producer, Com. Field Officers in the substructures, social media leads, web editors and Digital Officers primarily at the Regional Communication Centre in Nairobi Delegation and Headquarters in Geneva.
  • Optimizes best practices and develops digital projects for official social media accounts and the website, engaging with and delivering content to priority audiences, including communities affected by armed conflict and violence.
  • Creates, edits, and repurposes engageable social media content, like posts and tweets, image slide shows, threads, gifs and videos, with a clearly developed narrative and tone of voice.
  • Manages the official ICRC Nigeria social media accounts, posting content and responding to comments and direct messages in an appropriate and timely manner and regularly updating the website
  • Uses various analytics tools to identify and understand social media audiences and behavioural trends.
  • Produces reports on the growth of channels and performance of social media content and makes strategic recommendations based on results and implements them (working with heads of communication to define key measurable metrics for all accounts).
  • Designs and runs social media campaigns – defining strategy and metrics, developing content, reaching out to social media influencers, and reporting on outcomes.
  • Leads on social media acquisition and advertising campaigns, including setting performance metrics.
  • Provides in-depth social media guidance on setting up a strategy, managing and mitigating risks, growing an engaged community, influencing audiences, and effecting behavioural change.
  • Provides social media training to colleagues (including senior staff members) and peers on how to use social media channels and measure impact.
  • Coordinates with digital marketers on ad buys to ensure positioning of the ICRC on key contexts, themes, and issues.
  • May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary

Education and Experience Required

  • University degree in communications, and marketing or journalism, preferably with a digital background and specialization (managing websites, social media platforms, video projects, etc.)
  • At least 6-9 years’ overall professional experience
  • Minimum of 5 years’ experience in digital communication
  • Skilled computer user of web publishing (content management systems, including Drupal and/or WordPress) and design tools (Photoshop)
  • Expertise in web editing and with search engine optimization.
  • Excellent public speaking skills and ability to communicate technical matters to audiences in training settings
  • Expertise with ad management (Google Ads, Facebook, Twitter)
  • Deep understanding/expertise of social media platforms, analytics tools, and metrics

Desired profile and Skills

  • Fluent in written and spoken English and knowledge of local languages is an asset
  • Develops and maintains a pleasant and conducive working environment with colleagues and line managers
  • Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC

How to Apply

  • Send Curriculum vitae, application letter and NYSC Certificate to [email protected]
  • Clearly indicate “ABJ202200333 Social Media Manager ABJ” as the subject of your application (Applications intended for this role without this subject will not be considered)
  • In the body of the mail, please indicate the following in the following format:
        • Qualification(s) – Current location – Languages you speak – Years of relevant experience

The deadline for the submission of applications will be 14.10.2022, 16:30hrs. Late applications will not be considered.

Only short-listed candidates will be contacted.

Equal opportunities shall be provided to all employees and applicants for employment based on their demonstrated ability and competence without discrimination based on race, colour, religion, sex, nationality, status, disability etc (Female candidates are encouraged to apply)

ICRC will not request any monetary payments from applicants at any stage of the recruitment process.

More Information

  • Job City Abuja
  • This job has expired!
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The International Committee of the Red Cross (ICRC) is a humanitarian institution based in Geneva, Switzerland and a three-time Nobel Prize Laureate. State parties (signatories) to the four Geneva Conventions of 1949 and their Additional Protocols of 1977 (Protocol I, Protocol II) and 2005 have given the ICRC a mandate to protect victims of international and internal armed conflicts. Such victims include war wounded, prisoners, refugees, civilians, and other non-combatants.

The ICRC is part of the International Red Cross and Red Crescent Movement along with the International Federation of Red Cross and Red Crescent Societies (IFRC) and 190 National Societies. It is the oldest and most honoured organization within the Movement and one of the most widely recognized organizations in the world, having won three Nobel Peace Prizes in 1917, 1944, and 1963.

The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

HISTORY

Since its creation in 1863, the ICRC's sole objective has been to ensure protection and assistance for victims of armed conflict and strife. It does so through its direct action around the world, as well as by encouraging the development of international humanitarian law (IHL) and promoting respect for it by governments and all weapon bearers. Its story is about the development of humanitarian action, the Geneva Conventions and the Red Cross and Red Crescent Movement.

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More jobs from International Committee Of The Red Cross (ICRC)
0 USD Abuja CF 3201 Abc road Fixed Term , 40 hours per week International Committee Of The Red Cross (ICRC)

Under the direct supervision of Communication Manager 3 in Abuja, the Social Media Manager works to enhance the digital reputation and positioning of the ICRC, furthering the goals and objectives of the digital strategy. S/he drives the ICRC's efforts to connect with relevant audiences through digital content and channels by editing, creating, and publishing content in different channels.

Main Duties and Responsibilities

  • Using accepted best practices, develops digital strategies, leading on content planning and engagement with priority audiences.
  • Ensures accurate, timely and effective delivery of digital content, optimized for search and audience engagement, collaborating with the Audio-visual Producer, Com. Field Officers in the substructures, social media leads, web editors and Digital Officers primarily at the Regional Communication Centre in Nairobi Delegation and Headquarters in Geneva.
  • Optimizes best practices and develops digital projects for official social media accounts and the website, engaging with and delivering content to priority audiences, including communities affected by armed conflict and violence.
  • Creates, edits, and repurposes engageable social media content, like posts and tweets, image slide shows, threads, gifs and videos, with a clearly developed narrative and tone of voice.
  • Manages the official ICRC Nigeria social media accounts, posting content and responding to comments and direct messages in an appropriate and timely manner and regularly updating the website
  • Uses various analytics tools to identify and understand social media audiences and behavioural trends.
  • Produces reports on the growth of channels and performance of social media content and makes strategic recommendations based on results and implements them (working with heads of communication to define key measurable metrics for all accounts).
  • Designs and runs social media campaigns – defining strategy and metrics, developing content, reaching out to social media influencers, and reporting on outcomes.
  • Leads on social media acquisition and advertising campaigns, including setting performance metrics.
  • Provides in-depth social media guidance on setting up a strategy, managing and mitigating risks, growing an engaged community, influencing audiences, and effecting behavioural change.
  • Provides social media training to colleagues (including senior staff members) and peers on how to use social media channels and measure impact.
  • Coordinates with digital marketers on ad buys to ensure positioning of the ICRC on key contexts, themes, and issues.
  • May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary

Education and Experience Required

  • University degree in communications, and marketing or journalism, preferably with a digital background and specialization (managing websites, social media platforms, video projects, etc.)
  • At least 6-9 years’ overall professional experience
  • Minimum of 5 years’ experience in digital communication
  • Skilled computer user of web publishing (content management systems, including Drupal and/or WordPress) and design tools (Photoshop)
  • Expertise in web editing and with search engine optimization.
  • Excellent public speaking skills and ability to communicate technical matters to audiences in training settings
  • Expertise with ad management (Google Ads, Facebook, Twitter)
  • Deep understanding/expertise of social media platforms, analytics tools, and metrics

Desired profile and Skills

  • Fluent in written and spoken English and knowledge of local languages is an asset
  • Develops and maintains a pleasant and conducive working environment with colleagues and line managers
  • Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC

How to Apply

  • Send Curriculum vitae, application letter and NYSC Certificate to [email protected]
  • Clearly indicate “ABJ202200333 Social Media Manager ABJ" as the subject of your application (Applications intended for this role without this subject will not be considered)
  • In the body of the mail, please indicate the following in the following format:
        • Qualification(s) - Current location - Languages you speak - Years of relevant experience

The deadline for the submission of applications will be 14.10.2022, 16:30hrs. Late applications will not be considered.

Only short-listed candidates will be contacted.

Equal opportunities shall be provided to all employees and applicants for employment based on their demonstrated ability and competence without discrimination based on race, colour, religion, sex, nationality, status, disability etc (Female candidates are encouraged to apply)

ICRC will not request any monetary payments from applicants at any stage of the recruitment process.

2022-10-15

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