Software Developer- National 219 views0 applications

JOB DESCRIPTION

Job Title: Software Developer

Grade: 6 (N)

Division: Administration

Section: Information Technology (IT)

Primary Purpose

This position is primarily responsible for the development of software applications to meet the business requirements of CWS RSC Africa, with the emphasis of the position being on the design and development of bespoke applications to meet the specific organizational requirements.

Supervision

This position reports directly to the Senior Software Developer.

Essential Duties

1. Achieves and maintains a thorough knowledge and adherence to established RSC Africa, CWS/IRP, DOS/PRM and USCIS policies and procedures regarding database management for RSC Africa programs.
2. Designs, develops, tests and implements proposed custom applications for the organization to improve efficiency and productivity.
3. Development, integration and maintenance of existing custom applications.
4. Develop and document testing plans and carry out any necessary tests to the developed software to ensure functionality as requested.
5. Organization websites development, maintenance and support.
6. Off-the-shelf cloud and on-premise automation systems analysis.
7. Writes and maintains documentation, both technical and user manuals, for developed software.
8. Training staff on the use of developed applications.
9. Resolves software development requests escalated from service desk.
10. Implementing the NIST 800-53 security controls in software development projects.
11. Collaborating with the site and sub offices IT staff in supporting software applications.
12. Provides input and recommendation to the IT manager on IT automation.
13. When needed, covers the responsibilities of the other IT specialists.
14. Working with other IT specialists on various tasks and projects.
15. Any other tasks as assigned by the IT Manager or/and SSD.

    Qualifications

    Education:

    Bachelor’s Degree in IT required.

    Experience:

    4 years directly related specialized experience performing the essential duties is required.

    Experience in ICT project management preferred.

Knowledge/Skills:

• Strong knowledge in the .Net and web development environment with relational databases.
• Strong knowledge in MSSQL Database architecture, design and development, including SQL reporting services, BIDS reporting environment.
• Strong knowledge in PHP, Javascript and C# programming languages.
• Strong Knowledge in Object Oriented Programming.
• Knowledge of GIT Version Control.
• Knowledge in essential Windows and Linux system administration.
• Android using Java or Kotlin experience a plus.
• Knowledge of Model View Controller (MVC) a plus.
• Knowledge in React Framework a plus
• Knowledge in writing unit and integration tests a plus

Abilities:

The IT Developer must have the ability to:

• interpret written requirements and technical specification documents;
• communicate effectively both verbally and in writing;
• follow instructions from the Supervisor with a positive and receptive attitude;
• deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
• conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS/IRP;
• maintain a high performance standard with attention to detail;
• carry out all of the duties of the position efficiently and effectively with minimal supervision;
• work independently and contribute to overall operations of RSC Africa;
• take initiative in the development and completion of projects;
• lead others and address issues as they arise;
• maintain strict confidentiality with RSC Africa administrative and operational information;
• manage a large and diverse workload under pressure with competing priorities;
• analyze and solve complex problems and make sound decisions;
• work well as a team in a multi-cultural environment while maintaining a high level of motivation;
• effectively manage RSC Africa’s resources;
• Actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).

Working Conditions

Physical: This position requires bending, squatting, climbing, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying moderate loads.

Environmental: Incumbents in this position will be exposed to marked changes in temperature and/or humidity, dust.

Special Requirements

Certificate of Good Conduct is required before the start of employment.

Licensing/Certification

None

Competencies

Communication

Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.

Relationships

Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharing information and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.

Job Knowledge

Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.

Teamwork

Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.

Problem Solving

Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collecting facts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.

Program Planning and Management

Organize work and/or plan projects and ensure timely completion and/or successful implementation. Examples of skills and behaviors include identifying and analyzing program options; identifying the tasks and deliverables required for successful completion; managing one’s time; monitoring the resources involved and ensuring that they are directed most effectively; and working with all involved to ensure successful completion.

Leadership

Guide and direct oneself or other individuals and groups toward a desired outcome. Examples of skills and behaviors include taking the appropriate level of initiative to resolve problems or remove obstacles, bringing individuals together around a common goal; evaluating information and making decisions; navigating conflict and obstacles; and ensuring that communication takes place between all parties involved.

Resource Building and Stewardship

Balance the acquisition or investment of organization resources with responsible use of those resources in line with the organization’s mission. Examples of skills and behaviors include taking advantage of all opportunities to cultivate potential donors; evaluating situations to identify the best use of resources; and making responsible investments of resources that increase organization effectiveness.