Team Assistant, Addis Ababa, Ethiopia 215 views0 applications

Background / General description

The Ethiopia Country Office has an opening for two Team Assistant position. The selected candidate will report to the Senior Executive Assistant. Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 3 year term appointment.

Duties and Accountabilities

The selected candidate will be assigned to support a set of sectors, as well as for tasks associated to the Units’ overall work program for which ad-hoc support may be needed from time to time, the Team Assistant will be expected to

• Carry out the full range of office support work, including managing processes and monitoring schedules.
• Coordinate extensively with service units and liaise frequently with team members both at headquarters and in the field, as well as external counterparts.
• Work regularly and substantially in more than one language, to include translating/drafting a variety of standard documents, applying effective proofreading and grammar skills in English and other languages, etc.
• Draft routine correspondence and proofreads materials using proper grammar, punctuation, and style.
• Incorporate agreed comments into documents, making full use of shared drives and software capabilities.
• Coordinate schedules taking priorities into account, monitor changes, and communicate the information to appropriate staff, inside and outside the immediate work unit, including officials outside the Bank Group.
• Solve non-routine problems (e.g., responds to requests requiring file search, etc.).
• Assist in preparation and logistical planning for various events, e.g. conferences, workshops, negotiations, etc.
• Track assigned task/project steps/timetables, coordinates with relevant staff and provides assistance and/or information on project-related matters.
• Maintain current distribution lists, phone/address lists of project/product contacts, and distribute documents for the team.
• Maintain up-to-date work unit project and other files (both paper and electronic).
• Responsible for submitting travel requests, following up on approvals, and arranging bookings through designated office Travel Agent.
• Undertake ad-hoc assignments and provide support to other staff in the unit as required.

Selection Criteria

• Education/Experience Minimum Education/Experience: High school diploma with 2 years of experience, or equivalent combination of education and experience.
• Bachelor degree preferred.

Competencies

Required Competencies:

• Technology and systems knowledge – Demonstrates advanced knowledge and experience working with Microsoft office applications (Excel, PowerPoint, Word, etc.). Has ability and willingness to maintain up-to-date knowledge and skills as technology.
• Project and task management – Exhibits good organizational, problem-solving skills and ability to work competently with minimal supervision. Demonstrates attention to detail and quality. Has ability to manage multiple tasks and complete tasks within agreed schedule.
• Institutional policies, processes, and procedures – Demonstrates knowledge of own department’s programs and products, knows key players, understands own role. Displays understanding of WB Job Details policies and procedures relevant to the area of assigned responsibilities and is able to apply/implement them.
• Versatility and adaptability – Demonstrates flexibility and is receptive to the implementation of new solutions. Is willing to stretch own capability. Demonstrates motivation to avail and adapt oneself to effecting change.
• Client Orientation – Exhibits positive and professional client service attitude; is able to understand clients’ needs and complete them professionally.
• Drive for Results – Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so.
• Teamwork (Collaboration) and Inclusion – Collaborates with other team members and contributes productively to the team’s work and output, demonstrating respect for different points of view.
• Knowledge, Learning and Communication – Has good knowledge of official unit’s language(s). Able to write clearly, edit and proofread draft communications. Able learn and share knowledge/information across the unit.
• Business Judgment and Analytical Decision Making – Able to manage information and support retention and disposition of information and records. Can search, report, and deliver basic information from various sources and independently respond to basic inquiries. The World Bank Group is committed to achieving diversity in terms of gender, nationality, culture and educational background. Individuals with disabilities are equally encouraged to apply. All applications will be treated in the strictest confidence.