Technical Data Program Manager, November 2024

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Technology and Operations supports the organization’s work by providing reliable and scalable solutions for offices around the world.

The Data Team at IRC is responsible for the design and delivery of data technology and data programs at the IRC. Our team is committed to high-impact results by encouraging relationships across the organization, driving continuous improvement, and delivering value through the implementation of high-quality, strategic data programs.

Job Overview/Summary:

The Data Program Manager will be part of the project management team (which includes other Project/Program Managers) and responsible for supporting Business Partnerships, Analytics Strategy, Architecture Strategy, Data Governance practices and Data Protection practices.

In this role, the TPM will require the use of Agile methodologies to successfully implement program workstreams. This includes leading and managing product backlog management, sprint planning, task management, etc. They will act as scrum master by educating the team on scrum, facilitating the various scrum events, and removing any obstacles faced by the architecture and analytics teams.

This position will be responsible for developing comprehensive and user-friendly documentation that provides our partners with a clear and robust understanding of our products, programs and processes. These programs include the implementation of the Data Lakehouse, Location Data Governance and Enterprise Data Catalog. They will also work closely with product managers in managing the build out of product and project roadmaps.

The right candidate loves the intersection of data, technology, and operations. They want to help a humanitarian organization do more with data. They are highly organized and aspirational, adept at collaborating with a small team or working alone, have a high level of emotional intelligence (e.g., empathy, self-awareness, self-management), a positive outlook, and seek feedback for continuous improvement.

Job Requirements:

• Excellent project management skills, with demonstrated track record of applying program management principles, practices and techniques with a strong results orientation.

• Facilitate agile scrum duties including sprint planning, daily stand-ups, and retrospectives

• Experience using project management software tools, such as Jira, Monday.com and MS Azure DevOps to effectively lead, manage, monitor and control project activities.

• Lead cross-functional, multi-disciplinary teams across all phases of the software development lifecycle

• Ability to develop positive partnerships with both the technology and business user communities. Self-motivated and a problem solver who can assess and develop strategies for achieving the needs of the user community.

• Excellent verbal and written communication skills– Ability to speak to technical-level staff and develop written reporting and presentational content with level-appropriate messaging up to and including the senior executive level.

• Independent and resourceful – able to identify unique solutions to address complex challenges with limited guidance.

• Excellent skills in productivity software (Microsoft PowerPoint, Excel, Visio and other tools) and experience crafting high-quality work products

• Document and analyze organizational needs across multiple departments and translate them into program actions and requirements

• Develop and implement standard methodologies and processes that facilitate fast and efficient team operations.

• Continuously build and maintain clarity in program work plans, roadmaps, status, risks, and mitigation plans

Position Reports to: Sr. Data Portfolio Manager

Minimum Requirements

• Demonstrable related work experience in similar roles

• Experience with program/project management tools (e.g. Monday.com, Trello, Jira, Microsoft Planner)

• Strong ability to enforce and Agile methodologies through a SCRUM master role

• Experience working with highly technical resources

• Basic knowledge of Lakehouse Architecture, Data Modeling and PowerBI

• Ability to build and maintain high-quality technical documentation

• Ability to lead, manage, and be flexible to change course through ambiguity

• Experience with projects using common data tools such as Microsoft Power BI, Azure, Databricks, Snowflake, Synapse or similar.

• Strong track record of effectively communicating advanced technical concepts to partners and team members with varying levels of technical expertise

• Self-starter and a critical thinker that can work independently and drive projects forward

• The ability to learn global humanitarian aid programming (e.g. supply chain, grant proposals, program design, procurement) quickly. Prior global NGO experience preferred.

Compensation:

Posted pay ranges apply to UK-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

More Information

Job City Kenya, Nigeria

International Rescue Committee

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

Since October 2012, the IRC has been responding to humanitarian needs of Nigerians. The IRC initially intervened in response to floods that affected over 7 million people across the country, destroying harvest and damaging homes. The IRC is currently implementing programs in Health, Protection, WASH, Nutrition, Food Security, and Women’s Protection and Empowerment (WPE) in Adamawa and Borno States in North-Eastern Nigeria.

The IRC is dedicated to making women and adolescent girls healthier from the earliest phase of acute crises (a target group most vulnerable during crisis) and implements evidence-based reproductive health interventions in line with the SPHERE-standard Minimum Initial Service Package for Reproductive Health in Crises (MISP). The goal is to ensure that the IRC’s health responses in emergencies include the core package of Reproductive Health (RH) services in its interventions.

The IRC’s Reproductive Health (RH) program is currently implementing (MISP) for RH in 4 health care centers in MMC and Jere LGAs and 1 IDP camp clinic. In addition the program is starting up an emergency mobile programming outside of these areas of Maiduguri in coordination with the WPE team. The focus of this program is to provide quality comprehensive RH and WPE services to conflict-affected women and girls in a timely manner. In addition to the mobile program, the WPE and RH joint mobile teams will be in charge of rapid assessments and rapid response. The mobile teams will be focused in the newly opened LGAs and emergency areas previously inaccessible due to conflict and insecurity. These teams will provide life-saving services to populations outside of Maiduguri, who have not had access to services in approximately 3 years.

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The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.