Inherent requirements of the position:
- Target driven
- Ability to cope in a highly pressurized environment
- Good working knowledge of MS Office
- Ability to type information while simultaneously talking to a client on the phone
- Discrete and confidential
- Excellent people and motivational skills
- Ability to work independently as well as willingness to be part of a team
- Ability to work in a changing environment
- Excellent communication skills, both written and verbal
- Good command of the English language
- Excellent spoken command of at least 2 African languages
Duties and Responsibilities include but not limited to:
- Receive and call all new clients received from the field
- Call all new or previously scheduled clients listed on the workflow for that day
- Introduce the client to MMC booking procedures on the first call
- Ensure the client attends appointments and receives contact to ensure their appointments are met
- Assess the client’s level of knowledge regarding medical circumcision by asking them various questions, recording answers and questions they ask
- Confirm the client’s personal details and demographics on the first call
- Check the workflow daily to obtain the list of which clients (new or follow-up) need to be called that day
To apply:
- Submit your application to [email protected] or Fax: 021 413 2026
- Your application must contain ALL of the following:
- A cover letter motivating your application
- Submit your up to date CV
Please take note of the following before submitting an application:
- Ensure that you meet the all of the requirements of the position (educational, inherent requirements as well as required experience)
- Unless otherwise stated CareWorks will not pay relocation costs for candidates who wish to take up a position in another town or province
Please note:
- The filling of this position is subject to the finalization of a funding application
- CareWorks reserves the right not to fill this vacancy and to withdraw the advertisement for this position at any stage during the recruitment process
- We are committed to the principles of transformation and employment equity
More Information
- Job City Newlands, Cape Town