About Transform Alliance Africa (TAA): Transform Alliance Africa (TAA) is a network of organisations working across Africa to strengthen families and prevent the unnecessary institutionalisation of children. The Alliance brings together civil society organisations, practitioners, and advocates to promote care reform through peer learning, collaboration, and collective action grounded in member experience.
TAA operates as a member-led alliance rather than a standalone organisation. Its strength lies in the relationships, expertise, and commitment of its members.
Role Overview
Job Title: Membership and Engagement Officer
Location: Remote, flexible depending on the location of the successful candidate
Reports to: TAA Head of Secretariat
Contract type: 1 year, renewable subject to funding availability
Salary: app. 5.4M USh/month, to be adapted to local currency of the successful candidate
Interviews: w/c 23 March 2026
Start date: April 2026
Role Purpose
The Membership and Engagement Officer provides day-to-day coordination and facilitation support to Transform Alliance Africa, with a primary focus on member engagement and network cohesion.
The role exists to:
- Strengthen relationships, participation, and trust across the Alliance
- Enable members to collaborate, learn, and deliver shared initiatives effectively
- Ensure communications and visibility are clearly rooted in member priorities
- Support light-touch, member-led advocacy coordination
This is not a policy lead or technical advocacy role, but rather a connector role, focused on enabling members and thematic leads to contribute meaningfully and sustainably.
Key Responsibilities
1. Membership Engagement and Network Mobilisation (60%)
Member relationships and coordination
- Serve as the primary point of contact for all TAA member organisations.
- Implement and continuously strengthen TAA’s membership engagement approach, including onboarding, regular check-ins, and tailored support.
- Build and maintain strong, trust-based relationships with members across geography, organisational size, and capacity.
- Develop and maintain clear member induction and orientation materials, setting out roles, expectations, governance arrangements (where relevant), and opportunities for engagement.
- Maintain an up-to-date member database and contact lists.
Participation, collaboration, and peer learning
- Coordinate working groups, communities of practice, and task teams, including scheduling, agenda preparation, facilitation support, and follow-up.
- Support thematic and project leads (e.g. Rooted Futures / Toolkit) to contribute effectively without overburdening volunteer members.
- Encourage peer learning, collaboration, and exchange of practice across the Alliance.
- Support inclusive engagement, proactively identifying and addressing barriers to participation.
Monitoring network cohesion
- Monitor levels of member participation and engagement.
- Track basic engagement metrics (e.g. attendance, responsiveness, working group activity).
- Collect, synthesise, and feed back member priorities, concerns, and suggestions.
- Provide regular internal updates to leadership or steering structures on network health, engagement trends, and emerging needs.
- Recognise and value member contributions through visibility, feedback loops, and informal recognition mechanisms.
2. External Communications and Visibility (30%)
Member-led communications
- Coordinate TAA’s external communications, ensuring all messaging reflects member priorities and agreed collective positions.
- Draft and edit accessible communications products, including newsletters, website updates, short briefs, statements, and social media content.
- Maintain a light but consistent communications calendar aligned with Alliance activities and key moments.
Amplifying member voices
- Identify and package member stories, learning, and expertise into accessible communications.
- Support members to contribute content (quotes, case studies, short insights) in ways that minimise burden and preserve authenticity.
- Support visibility of joint initiatives, learning outputs, and collective work.
Partner coordination
- Liaise with partner platforms and allied networks (e.g. FAFICA) on communications where relevant, ensuring alignment and avoiding duplication.
3. Advocacy and Policy Support (10%)
Light-touch, member-led advocacy coordination
- Track relevant policy, advocacy, and sector developments related to care reform.
- Share concise, accessible policy updates with members, highlighting opportunities for engagement or collective action.
- Support coordination of joint statements, submissions, or advocacy moments, based on member-led priorities and agreed TAA positions.
- Assist with organising advocacy-related calls, consultations, or briefings.
- Ensure advocacy-related communications and activities remain grounded in member consensus.
- Provide background coordination and synthesis support to advocacy leads as required.
Cross-Cutting Responsibilities
Virtual Advisory Desk
- Receive, log, and route enquiries to relevant members or advisors.
- Track responses, follow-up, and recurring themes.
- Identify emerging learning needs from Advisory Desk activity.
Learning and Engagement Events
- Coordinate virtual learning events, peer exchanges, and online discussions.
- Support logistics, invitations, registration, and follow-up.
- Assist with documentation, summaries, and light-touch evaluation.
Administration and Reporting
- Support virtual meetings (Steering Committee, coordination calls, learning sessions).
- Maintain shared calendars, trackers, and digital filing systems.
- Prepare short monthly updates and contribute to quarterly summaries for internal and donor use.
Person Specification
Experience and Qualifications
- Bachelor’s degree in a relevant field or equivalent experience.
- 2 to 3 years’ experience in membership engagement, coordination, coalition work, communications, or project support.
- Experience working with networks or multiple organisations is a strong advantage.
- Experience supporting digital engagement, online events, or remote collaboration.
Skills and Competencies
- Strong relationship-building and coordination skills.
- Clear, inclusive written and verbal communication.
- Confidence using digital collaboration tools (Zoom, shared drives, social media).
- Ability to track actions and follow up across multiple stakeholders.
- Comfortable working independently while staying connected to a distributed network.
Personal Attributes
- Strongly relationship-oriented and collaborative.
- Reliable, responsive, and detail-focused.
- Comfortable in a facilitative, behind-the-scenes role.
- Deep alignment with TAA’s mission and values.
How to apply
Please submit:
- A 2 pages maximum C.V. ;
- A 1 page maximum cover letter;
highlighting how your profile aligns with the requirements of the position and the values and mission of TAA.
Send applications to Stephen Ucembe, TAA Head of Secretariat: [email protected]
Application deadline: 9 March 2026
Transform Alliance Africa is committed to building an inclusive and equitable Alliance that reflects the diversity of the communities and children we seek to serve.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of race, ethnicity, colour, nationality, gender identity or expression, sexual orientation, age, disability, religion or belief, marital status, socioeconomic background, or any other characteristic protected by law
We particularly encourage applications from individuals with lived experience of alternative care, family separation, or care systems, as well as those whose perspectives are shaped by community-based experience. We recognise lived experience as a form of expertise and are committed to creating a working environment where such experience is respected, supported, and meaningfully included.
