Communications Officer 156 views0 applications

The Organization

Plan International is an independent child rights and humanitarian organization committed to children living a life free of poverty, violence and injustice.

We actively unite children, communities and other people who share our mission to make positive lasting changes in children’s and young people’s lives. We support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. We place a specific focus on girls and women, who are most often left behind.

We have been building powerful partnerships for children for more than 75 years, and are now active in more than 70 countries.

In Mozambique, we are working to eradicate early marriage and early pregnancy through projects that focus on adolescent girls in Inhambane and Nampula. These projects are programmed along our three strategic pillars: Girl Education, Sexual Reproductive Health Rights, and Youth Economic Empowerment. Our work is gender transformative and includes influencing work at national and sub-regional level.

The post holder coordinates all communications, marketing, branding and campaigns. This includes, but is not limited to, promoting Plan’s Global Campaigns; enhancing corporate communications (internal and external); optimizing information and knowledge management and documentation; and building brand and organizational visibility, image and profile, ensuring massive information on social media.

Dimensions of the Role

Reporting to the Head of Programs, the post holder manages the communication budget at the Country Office, but also coordinates the establishment and use of Communications and Marketing related budgets in the Program Areas in coordination with project managers.

Accountabilities

Corporate communications

• • • Create mechanism/s which ensure timely and quality sharing of information with the Program team.
    • Advise management and ensures the execution of decisions on various, creative, diversified and effective channels to communicate to external audience, ensuring appropriate messages and means to the audience.
    • In liaison with Program staff, lead the delivery of key messages appropriately tailored to external audience, including through the production and dissemination of reports, the organization of events and conferences, the establishment and maintenance of social media outlets (Facebook, Twitter, YouTube as well as external and internal website etc), and the use of other media channels including television and radio.
    • Lead all aspects related to the facilitation/production of NO communications materials originating in Mozambique, including through the visit of NO communications staff, international media crews, celebrities etc.
    • Advise on and manage risks related to Plan’s communication and media work.

• • • Ensure developments in organizational strategies, priorities, goals etc. are shared with staff through effective channels.
    • Support, advise the management and ensures the decision/s made on the internal communications of new policies, procedures, strategies, etc. and manage such communications as agreed through the production and dissemination of bulletins, magazines, and the use of other communications channel such as web site.
    • Lead and manage the formulation and implementation of Country Communications Strategy and Plan.
    • Support the development of Plan International Mozambique staff’s communication skills.

Campaigns and advocacy

• In liaison with program staff, lead campaigning initiatives in relation to Plan’s global and local campaigns, ensuring appropriate messages and means to the local context.
• Lead the formulation and implementation of the Country Advocacy and Campaigns Strategies and Plans.
• Advise on and manage risks related to Plan’s campaigns and advocacy work.
• Establish, strengthen and maintain strategic partnership and alliances with campaigns and advocacy partners, such as but not limited to Ministry of Women and Social Action, Children and Youth Affairs; UN Agencies; INGOs, Media and Higher Educational Institutions.
• In liaison with program staff, shall ensure the production and dissemination of positions papers and position statements, key messages on the campaign themes.
• In liaison with program staff, shall oversight and lead the production and dissemination of relevant research that support policy engagement.

Marketing and branding

• Ensure the correct use of all the branding elements in all the external communications materials and public events, including logos and layouts.
• Ensure consistent and correct use of corporate and branding materials in the Country Office.
• In liaison with program team, lead and ensure the quality & timely production of corporate marketing products, such as, the CPPR.
• Lead, develop and manage the formulation and implementation of Country Marketing and Branding Strategy and Plan.
• Ensures that best practices, success stories, case studies etc. are produced and adds value to country operations, fundraising and donor retention plan.
• Develop and maintain effective marketing, advertising and promotional activities.
• Ensures that Plan International Mozambique partner organizations are trained and comply with Plan’s Global Identity and Branding Guidelines.
• Establish, strengthen and maintain strategic partnership with media and public relations partners in order to boost Plan’s image, profile and visibility in the Country.
• Ensure that Plan International Mozambique is positioned high and known as a child centered community development organization. Ensures Plan’s public profile is positive and raised.
• Support the positioning of Plan International Mozambique as a charity of choice- for development and humanitarian works.
• Ensure that Plan International Mozambique Emergency Response and Recovery Program Situation Reports are professionally and efficiently produced and disseminated to the global organization, donors and partners as necessary.
• Ensure that CO and PU staff are adequately trained, updated supported to comply with the Global Identity and Branding Guidelines.

Information and knowledge management, learning and documentation

• In liaison with program staff, ensures the effective gathering, packaging, management and utilization of critical information required to achieve country program goals, external influence, external publications and inform strategic directions.
• Ensures that proper systems and mechanisms are in place through which Plan International Mozambique corporate communications and marketing products are properly documented, protected, shared and displayed as necessary.
• Ensure that user friendly systems or infrastructures in place where learning resources are shared.
• Ensures that best practices and exemplary achievements are widely shared for learning.
• Perform any other duties assigned by line manager

• Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Key relationships

• High level with the program team in order to ensure effective and accurate information sharing
• High level with other Plan’s offices, i.e., GHub, NOs, RO on high level information related to case studies, and information sharing
• The job holder represents Plan in Mozambique in disseminating information and pitching for media coverage.
• Work closely with Program Area Managers
• Work closely with Campaigns Leadership and Coordination Team
• Work closely with external partners such as but not limited to the Ministry of Women and Social Action, Children and Youth Affairs;
• Work closely with local and international media houses

Technical expertise, skills and knowledge

Essential

• A minimum of University Degree or equivalent in Communication, Public Relations, Journalism, Media Studies, International Relations or Marketing.
• At least 6 years over all relevant experience in developing communications and marketing materials in NGOs
• Experience and dependability in organizing high profile events, conferences and meetings.
• Experience of developing and overseeing the execution of budget.
• Experience of working in humanitarian and development organizations.
• Proven experience to develop and implement Communications and Marketing Strategies.
• Experience in working with people of different culture.

• Up-to-date knowledge of different communications mechanisms and platforms.
• Up-to-date knowledge of the operating environment and skills in contextualizing operations.
• Good understanding of child protection and development issues.
• Excellent interpersonal and communications skills.
• Strong strategic thinking, coaching, problem solving and decision making skills.
• Good negotiation skill.
• Excellent skills in writing press releases and speeches, presentation and public speaking and event management skills.
• Knowledge in digital communication and social media.
• Excellent networking, advocacy and campaigns leadership skills.
• Excellent attention to details, highly motivated and innovative.
• Fluent in speaking and writing English and Portuguese.
• Computer literate.

• Willingness to multi-task and work on own initiative;
• Good team player and team builder;
• Gender aware.

• Committed for the values and the causes of the organization.
• Diplomat.
• High level of integrity and excellent networking skills.
• Proactive and effective communicator.
• Promotes innovation and learning.
• Resourcefulness, positive and energetic.
• Behaves consistently in working with various stakeholders.
• Supportive and ethical;
• Pleasant and polite attitude at all times; ability to reflect the professional standards of Plan Mozambique;
• Ability to act as part of multi-cultural and multi-disciplinary team;
• Abel to work with expatriates and other ethnic groups;
• Interest in and commitment to Plan International Mozambique’s activities, enthusiasm to represent Plan to others;
• Engenders trust from other staff;
• Dynamic and highly motivated;
• Able to work with minimal supervision.

Desirable

• Master Degree

Plan International’s Values in Practice

We are open and accountable

• Promotes a culture of openness and transparency, including with sponsors and donors.
• Holds self and others accountable to achieve the highest standards of integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

• Articulates a clear purpose for staff and sets high expectations.
• Creates a climate of continuous improvement, open to challenge and new ideas.
• Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.

We work well together

• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.

Physical Environment

• 50% of the time is field related work and 50 % in the office. Computer and desk in an office setup

Level of contact with children

Medium level: Frequent interaction with children

Salary: Competitive

Closing date: 01/10/2019.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

A range of pre-employment checks will be undertaken in conformity with Plan International’s Child Protection Policy. 

As an international child-centered community development organisation, Plan International is fully committed to promoting the realisation of children’s rights including their right to protection from violence and abuse. That means we have particular responsibilities to children that we come into contact with.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. We must not contribute in any way to harming or placing children at risk. 

Plan International operates an equal opportunities policy and actively encourages diversity, welcoming applications from all areas of the international community.