Preferred position location: Dakar, Senegal. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.
*Please submit your CV in English.
PURPOSE OF THE POSITION:
You will manage the delivery of a suite of facilitated online courses (“eWorkshops”) for WV field-based technical staff worldwide, in a way that ensures a high-quality, engaging and effective learning experience for all participants.
This includes set-up and maintenance of course instances on the learning platform (Moodle); coordination and coaching of a team of subject-matter expert facilitators; monitoring participant engagement and supporting them with technical and administrative issues; and ongoing evaluation and update of the courses (with support from designers and subject-matter experts). You will support the development of new course materials on the platform, and seek to optimise our use of Moodle and learning technologies.
KEY RESPONSIBILITIES:
Support Course Design and Preparation:
- The Senior Learning Designer is supported in the re / design of orientations and eWorkshops.
- Course sites in Moodle are set up according to Technical Academy style guide.
- When required, design elements are produced (Rise/Storyline Modules, Facilitator Guide etc).
- The Training Administrator is supported in course marketing, enrollments and eFacilitator recruitment.
- Pre-course information for participants is accurate, helpful and timely.
- eFacilitators adequately prepared and inducted.
Course Management – eWorkshop and Facilitator Coordination:
- Multiple eWorkshops planned for and managed simultaneously.
- Workshops coordinated effectively in line with Technical Academy guidance, to optimise learner and facilitator experience.
- eFacilitators supported to facilitate to high quality standards, through mentoring, coaching and constructive feedback.
- Learners supported to complete the courses through careful monitoring and engagement.
- Evaluation reports produced to inform decision making and quality improvement.
Course Quality Improvement:
- Course design and guidance for learners are informed by the latest Moodle developments.
- Course administration / coordination / quality improvement innovations are shared and standardised across all Technical Academy offerings (where applicable).
- Updates to courses reflect evaluation outcomes and the most up-to-date WV programmatic guidance [and] respond to target audience needs, [helping participants to] drive performance and continually increase programme effectiveness.
Team Collaboration:
- Contribution to Technical Academy planning and strategy
- Contribution to the ongoing evolution of online learning approach and processes.
- Establishment and strengthening of linkages and networks with relevant WV communities of practice and experts, stakeholders and partners.
- Contribution to team projects and activities.
- Participation in team meetings, one-on-one meetings, and representation of the team at relevant stakeholder meetings.
KNOWLEDGE, SKILLS AND ABILITIES:
- Experience running events / courses.
- Able to (remotely) build and maintain positive and professional relationships with a wide range of stakeholders across boundaries of seniority, language and culture.
- Advanced knowledge of Moodle course administration and editing, including ability to troubleshoot and research solutions independently.
- Graphic Design / editorial experience (esp web editorial).
- Experience of effective remote collaboration with globally dispersed colleagues.
- Managing/coordinating translation projects.
- Capacity building and facilitation (preferably online), including deployment of adult learning principles.
Your professional experience is evidenced by the following attributes:
- Highly organised with excellent attention to detail.
- Able to set and balance multiple priorities and tasks, including effective coordination with others.
- Very strong verbal and written communication skills: able to communicate online (verbal and written) with confidence, clarity, warmth and respect.
- Solutions-focused with a collaborative approach to problem-solving, viewing mistakes and challenges as learning opportunities.
- Highly organised with excellent attention to detail.
- Able to set and balance multiple priorities and tasks, including effective coordination with others.
- Very strong verbal and written communication skills: able to communicate online (verbal and written) with confidence, clarity, warmth and respect.
- Solutions-focused with a collaborative approach to problem-solving, viewing mistakes and challenges as learning opportunities.
- Articulate storyline / Rise Moodle (preffered), Adobe professional (optional).
- High degree of proficiency in using email, MSWord, Excel, PowerPoint, Familiarity with Teams / similar online collaboration software.
Preferred Skills, Knowledge and Experience:
- Bachelor’s degree (in one of the following or related disciplines: International Development, Human Resources Management, Adult Learning, Business Management).
- WVI Technical Sector knowledge and / or experience (Education, Child Protection & Participation, WASH, Health & Nutrition, Livelihoods, Faith & Development, Social Accountability).
- Fluency in French (preferably West African) or Spanish.
- Managing/coordinating translation projects.
- Capacity building and facilitation (preferably online), including deployment of adult learning principles.
Work Environment/Travel:
- Flexible work hours required due to working across timezones.
- Timezone and regular working hours compatible with Indonesia.
- Ability and willingness to travel domestically and internationally up to 10% of the time.
Ability to work from home without distraction.
More Information
- Job City Dakar