Operations Manager 79 views2 applications

BRAC International is Hiring! Join BRAC International to create opportunities for people to realise their potential.

Position: Operations Manager

Job Location: Africa Regional Office, Kenya

About the Role:

BRAC International (BI) is seeking an Operations Manager in Africa Regional Office, Kenya who is aligned with it’s ethos of working in partnership with communities to create impact for scale. As a key member of the Regional Office – Africa, the Operations Manager will be responsible for overseeing and optimising operations policies & procedures to ensure operational efficiency, including procurement, Information Technology, asset management, safety and security and implementing policies and procedures to enhance overall productivity while maintaining a safe and secure work environment.

Key Responsibilities:

Procurement

• Review, implement and manage end to end procurement processes to ensure all purchases are made in line BRAC procurement policies and guidelines.
• Oversee the pre-qualification and onboarding of vendors, ensure due diligence, adherence to quality standards and cost effectiveness.
• Maintain strong relationship with suppliers and vendors to negotiate contracts, manage performance and ensure service delivery is as per the agreed terms and conditions.
• Regularly review and update procurement processes, ensuring compliance with internal controls, policies, and industry best practices.
• Conduct market research to identify new vendors and cost-effective products, and services in areas where BRAC does not have a prequalified list of vendors.
• Provide training to regional office employees on the existing policies and procedures and continuously provide guidance to all employees to ensure compliance to policy and industry best practices.
• Coordinate all Regional Office-related procurement plans and ensure efficient planning and periodic review of the procurement plans.
• Time to time support event management and planning eg workshops including supporting travel management.

Asset Management

• Review and implement asset management procedures to monitor, track and report on the lifecycle of all assets.
• Review and implement inventory management procedures to monitor, track and report on office supplies and stationery.
• Coordinate regular audit of assets and ensure accurate asset tagging, documentation and inventory management is in place.
• Manage asset disposal in accordance with organisational policy, donor regulations, and regulatory requirements.
• Implement and maintain asset management systems to provide real-time asset tracking and reporting.

Safety and Security

• In collaboration with the Safety and Security advisor, enforce comprehensive safety and security policies, including workplace safety, emergency preparedness, and response plans for the Africa Regional Office.
• Conduct regular risk assessments and implement measures to mitigate identified risks to employees, visitors, organisation assets, and reputation.
• Monitor compliance with safety regulations and ensure effective safeguarding of premises, staff and assets is maintained.
• Coordinate, report, and manage safety incidents and follow–up actions by ensuring detailed records of incidents are monitored and closed.

IT Support

• In close collaboration with IT support service providers, oversee IT infrastructure management including hardware, software, network and communication systems, to ensure reliability, security and efficiency.
• Coordinate with IT support service provider and internal IT team in ensuring IT system upgrades, troubleshooting and maintenance of IT equipment is done.
• In collaboration with the IT team, implement IT policies related to data security, access controls and back up of employee data is maintained.
• Ensure IT equipment and tools for employees at the Africa Regional office is well maintained.
• Coordinate with the IT team to ensure that IT licenses for the Africa Regional Office users are renewed and properly functioning.

Office Management

• Manage all office operations, including facility management, administrative support and Office supply management.
• Oversee maintenance and repairs to ensure the office environment is safe, clean and conducive to work in.
• Provide oversight in coordination of meetings, conferences and events including bookings, equipment set up, catering and other arrangements.
• Implement cost effective measures for managing utilities, office supplies and other resources.
• Act as primary point of contact for all operations related enquiries and issues from Head Office and Country Offices.
• Ensure that cost allocation of all Operations expenses is allocated periodically to hosted entities in liaison with finance.
• Periodically, engage all hosted entities to gather feedback on support areas.

  Staff Supervision

• Lead and manage the operations team, providing clear direction, guidance and performance expectations.
• Foster a positive work environment that encourages teamwork, collaboration and professional expectations.
• Conduct regular performance reviews, provide constructive feedback and support team members to build capacity and skills.
• Develop staffing plans for operations team, participate in hiring processes, onboarding of new employees and ensure adequate coverage while on leave.
• Promote OneBRAC culture and continuous improvement in operational processes.

Safeguarding

• Read, understand, practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action..
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Employment type: Contractual

Salary: Negotiable

Job Location: BRAC – Africa Regional Office Nairobi, Kenya