UNOPS HoA MCO is recruiting for this position: Program Management Support Officer based in Addis Ababa, Ethiopia. Established in 2009, the Horn of Africa Multi-country Office (HAMCO) currently operates an established Operations Centre in Addis Ababa, overseeing a portfolio of engagements across four countries in the Horn of Africa: Ethiopia, Djibouti, Sudan, and South Sudan. HAMCO focuses on providing services in Infrastructure, Procurement, Project Management, HR and Transactional Services, and Fund Management, across sectors such as Health, Education, Agriculture, and Resilient Infrastructure, among others. Our goal is to support countries in need, assist communities, and empower our partners by delivering on our mandate in infrastructure, procurement, and project management throughout the Horn of Africa.
Under the supervision and overall guidance of the HoA MCO Partnerships Specialist, the Program Management Support Officer will be responsible for supporting the development of new business opportunities and partnership relationships between UNOPS and its partners, with a focus on expanding UNOPS’ presence in Ethiopia. The incumbent will work closely with Project Managers, the Programme Management Office, Project Support Officers, and other relevant support service units to grow the business and client base.
Functional Responsibilities
The Program Management Support Officer will be responsible for the following functional responsibilities, but not limited to:
- Development and Follow-up of Business Opportunities
- Project Support
- Support Communication and Knowledge Management
- Monitoring and Progress Controls
Development and Follow-up of Business Opportunities
- Contribute to and support the development and implementation of the HoA MCO business strategy.
- Conduct research on donor aid flows worldwide, including UN and other agencies, trends in aid, potential future markets for growth, and criteria for selecting target markets and partners, with a special focus on HoA MCO core business.
- Explore opportunities for new programs and develop proposals for submission to partners.
- Synthesize and summarize information relevant to business development, preparing relevant reports, briefing notes, talking points, presentations, and other materials for internal and external use.
- Advocate for UNOPS as a partner and service provider of choice.
- Support the development of strategic partnerships with key counterparts and business opportunities.
- Maintain and develop contacts and partnerships within the donor community (UN agencies, host government, donor governments, donor organizations, etc.), monitor communications, and follow up on activities.
- Support the HoA MCO leadership team in the implementation and progress monitoring/reporting of corporate and strategic initiatives.
- Identify requirements related to marketing materials and their distribution, as well as reports/publications for existing and potential clients and partners.
- Communicate with relevant UNOPS personnel on matters pertaining to their respective responsibilities in relation to program and business development.
- Develop UNOPS capacity statements for various services provided by UNOPS.
- Support HoA MCO operations and contribute to knowledge sharing, enhancing the harmonization of projects while facilitating synergies with team members.
Multilingual job openings
Project Support
- Prepare project documents, legal agreements, budgets, and support engagement clearance.
- Assist in preparing meetings and events, including drafting talking points and meeting minutes.
- Support the HoA MCO leadership team in project compliance and quality assurance by providing up-to-date analysis of project progress and tracking performance against portfolio Key Performance Indicators (KPIs).
- Collaborate with business area teams to understand project requirements, shape the initial project request, and provide a high-level estimate of project effort and costs.
- Support internal coordination of corporate and strategic initiatives, planning, reporting, knowledge sharing, and communications.
Support Communication and Knowledge Management
- Promote the circulation of information within HoA MCO and its units to support knowledge management and create cross-synergies within HoA MCO units.
- Work with the communications unit to produce high-quality communications and visibility materials for HoA MCO on websites.
Monitoring and Progress Controls
- Support the preparation of the monthly KPI reports as per the HoA MCO target agreement.
- Prepare periodic updates on the progress of corporate action plans.
- Conduct ad hoc research on potential business partners.
- Assist in the induction of new staff regarding UNOPS, its mandates, systems, and operations.
Impacts of results The successful achievement of results enhances the overall efficiency of the office by expanding the client base and improving service line diversification. Increased visibility and partner satisfaction strengthen UNOPS’ reputation, while adherence to internal operations ensures smoother management and operations. These efforts reinforce UNOPS’ position as a reliable and effective partner in sustainable development and project management across the region.
Education/Experience/Language requirements
Education:
- A first-level university Degree (Bachelor’s) in Business/Commerce, Marketing, Economics, Management, International Affairs, Political Science, Development Studies, or a related discipline is required. epcPuTP BTn6yA
- An advanced university Degree (Master’s) in Business/Commerce, Marketing, Economics, Management, International Affairs, Political Science, Development Studies, or a related discipline is an asset.
Certification:
- Prince 2 Foundation or equivalent is an advantage
- Prince 2 Practitioner or equivalent an advantage
Experience:
- A minimum of two (2) years of relevant experience, in combination with a Bachelor’s degree, in donor relations and/or business development functions is required.
- Experience in partnership development, international development, and/or commercial and legal agreements is an asset.
Language:
- Fluency in spoken and written English is required.
- Knowledge of another official UN language is an asset
Competencies
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic
decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.
Contract type, level and duration
- Contract type: Local Individual Contractual Agreement
- Contract level: LICA-8 (ICS8)
- Contract duration: One Year
For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
- Contract type: Local Individual Contractual Agreement
- Contract level: LICA-8
- Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’
For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
- Contract type: Local Individual Contractual Agreement
- Contract level: LICA-8
- Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’
For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
- Contract type: Local Individual Contractual Agreement
- Contract level: LICA-8
- Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’
For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
Additional Information
- Please note that UNOPS does not accept unsolicited resumes.
- Applications received after the closing date will not be considered.
- Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
- UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
- Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
- We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
- This is a local position and is open to Ethiopian nationals only.
Terms and Conditions
- For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
- For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
- All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
- It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.
More Information
- Job City Addis Ababa, Ethiopia
