Administration Coordinators at The Rainforest Alliance 53 views0 applications

The Rainforest Alliance is a growing network of people who are inspired and committed to working together to achieve our mission of conserving biodiversity and ensuring sustainable livelihoods. Through creative, pragmatic collaboration, we aim to rebalance the planet by building strong forests and healthy communities around the world.


  • Provide up-to-date and informative certification related information to interested parties;
  • Provide certification administration services support for activities related to Agriculture and other verification services in the region, including the preparation of services proposals, and the job execution;
  • Act as the point of contact for RA-Cert Africa staff and clients on administrative issues relating to the Salesforce database;
  • Maintain Rainforest Alliance’s audit management database with timely entry of audit milestones and required documentation;
  • Provide customer service for the region, including, but is limited to, providing general information of Rainforest Alliance services, guidance documents related to certification processes, and the guidelines for the Rainforest Alliance logos and seals;
  • Providing current information to auditors of the region related to policies, standards, procedures, formats, etc. in a timely manner;
  • Oversee the application and swift execution of all agriculture audits services in RA-Cert Africa service region;
  • Define and coordinate audit logistics, including auditor selection and contracting;
  • Gather audit reports to ensure prompt review and distribution;
  • Ensure payment of the auditors;
  • Ensure compliance and adherence to the quality systems as required by Sustainable Farm Certification, Intl.;
  • Coordinate with RA-Cert team members to achieve cross program efficiencies in Rainforest Alliance audit management and customer service;
  • Manage RA-Cert Africa certification database for all certification, verification and validation services in line with RA-Cert certification administration requirements for SAN and related schemes,
  • Monitor and maintain the status of the certificate client portfolio (activations, suspensions, terminations, changes in scope, updating customer data, uploading clients approved volume information in the database etc.);
  • Receive, process and file electronic forms and other information related to certification services;
  • Coordinate with SAN and the regional quality points of contact to ensure quality and validity of official documents and support the global publication of such documents for RA-Cert;
  • Support in the organization and preparation of training materials and PowerPoint presentations for training courses, workshops, meetings and other events;
  • Support local office administration; including coordination of lease renewal; processing invoices; managing post and general facilities management; and
  • Other duties as assigned.


  • Bachelor degree in a related field;,
  • Minimum of 2 years professional experience preferably in database management, office administration or related areas;
  • Proficient in Microsoft Excel, Word, and Outlook with a demonstrated experience in accounting software and working knowledge of PowerPoint.
  • Experience with issuing and controlling certification documentation; Experience with the issuance, control and documentation system encoding; Experience in the review and approval of RAC use of seal in Agriculture; Knowledge and performance in systems such as Salesforce, Marketplace, RA files, SharePoint; Knowledge Documentation of a Quality System (ISO 9001);
  • Excellent writing, editing and verbal communication skills;
  • Written and verbal proficiency in English and French preferred;
  • Strong organizational skills to manage multiple priorities in a time sensitive manner. Excellent interpersonal skills with ability to interact culturally, linguistically, and diplomatically with diverse internal and external individuals. Initiative, self-motivated, resourceful, detail-oriented, dependability, strong attention to detail; and
  • Knowledge of, and commitment to environmental issues and sustainability practices.


Commensurate with experience.


We believe that all employees, regardless of location or title, should have access to benefits. We strive to provide programs that provide the following:

  • Health/medical coverage for staff and family
  • Retirement savings plans;
  • Paid time off for holidays/vacations, illness, and personal needs;
  • Assistance for adverse situations that might arise while on business travel; and
  • Insurance for unfortunate circumstances.

Benefits vary, depending on location. Please talk to your recruiter during your interview about specific benefits for your location.


Only candidates authorized to work in Kenya will be considered.

Method of Application

Send resume, cover letter and salary history to Rainforest Alliance, P.O Box 30677-00100, Nairobi-Kenya. Email: [email protected]

If emailing, use the following format in the subject line: first name and last name, job title of position you are applying for

More Information

  • Job City Nairobi
  • This job has expired!
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The Rainforest Alliance is a non-governmental organization (NGO) working to conserve biodiversity and ensure sustainable livelihoods by transforming land-use practices, business practices and consumer behavior. Based in New York City with offices throughout North and South America, Asia, Africa and Europe, it operates in more than 70 countries. It was founded in 1987 by Daniel Katz, who serves on its board of directors, and is led by President Nigel Sizer. The Rainforest Alliance aims to harness market forces to arrest the major drivers of deforestation and environmental destruction: timber extraction, agricultural expansion, cattle ranching and tourism. The organization trains farmers, foresters and tourism operators in sustainable practices that conserve land and waterways, improve livelihoods, and protect workers and communities. It also helps them access the financing necessary to implement sustainability changes. Farms and forestry enterprises are audited against rigorous[citation needed] standards maintained by the Sustainable Agriculture Network and the Forest Stewardship Council — international NGOs the Rainforest Alliance helped to found. Those farms and forestry enterprises that pass both annual and surprise audits are certified by the organization and earn the right to use the Rainforest Alliance Certified seal. Tourism businesses that adopt established best management practices can use the Rainforest Alliance Certified mark as well. The seal helps consumers support responsible farmers, foresters and tourism businesses by identifying products sourcing ingredients from these farms and services that have implemented best practices..

The Rainforest Alliance works to conserve biodiversity and ensure sustainable livelihoods by transforming land-use practices, business practices and consumer behavior. Companies, cooperatives and landowners that participate in our programs meet rigorous standards that conserve biodiversity and provide sustainable livelihoods. Our Approach: At the Rainforest Alliance, we believe that the key to ensuring long and healthy lives for people, for wildlife and for the planet is by establishing sustainable ways of working the land. In more than 60 countries around the world, we are collaborating with farmers, workers, business leaders, NGO's, governments, scientists and local communities to develop and implement standards that are socially and environmentally responsible, as well as economically viable. By creatively and systematically helping to overhaul the way that crops and timber are produced and the way tourism is managed, the Rainforest Alliance, its partners and the consumers they serve are ensuring that the resources we depend on today will be here far into the future. How We Do It: By connecting conservation to your life! The Rainforest Alliance Certified seal of approval makes it easy for consumers to know they are buying a product that has been grown or made sustainably. The companies who sell these products also make sure their customers know they are good neighbors in their communities, and that they take care of their workers and protect the environment. Through collaborative partnerships with businesses, not-for-profit groups that work regionally, and international development organizations.

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