Background/IRC Summary:
The International Rescue Committee (IRC), responds to the world’s worst humanitarian crises and helps people survive, recover and gain control of their future. The IRC is working to improve the safety, health, education, economic well-being and power of people in crisis affected places.
The Economic Recovery and Development Technical Unit (ERD TU) is responsible for supporting the development, implementation, and monitoring of client-centered programs such as, but not limited to, cash and voucher assistance (CVA), rural & agricultural livelihoods, and enterprise development and employment promotion. The TU’s technical assistance to this wide variety of programs ensures quality and use of evidence-based practices; promotes innovation, diversity, equity, and inclusion; and drives data-based management and decision making.
Job Overview/Summary: The Cash and Markets Assistant will play a critical role in ensuring the effective day to day management of administrative tasks and operations of a team of cash and market specialists within the ERD TU. This includes providing support for meetings scheduling, team coordination, knowledge management, communications, events planning, finance, procurement, and other administrative tasks. They ensure that all necessary IRC systems, policies, and procedures are understood, and used by unit team members.
Responsibilities:
Cash communications and Knowledge Management:
- Support the development and maintenance of ERD’s RescueNet (IRC intranet) and Rescue.org pages with information on cash and voucher (CVA) activities.
- Prepare regular communications updates for internal and external websites and newsletters on CVA activities, including the creation of blog posts, with input from the cash team.
- Lead on the development and dissemination of the Cash Flash newsletter, a bi-monthly newsletter shared within the IRC.
- Represent the cash team in ongoing intra- and inter-departmental projects such as the ERD Community of Practice, a monthly meeting that convenes global IRC ERD colleagues to share findings and implementation experiences, working closely with ERD Program Assistant and the Livelihoods Officer.
- Coordinate translations of key documents with external translation services
- Support on resource development, including updating key documents with up-to-date statistics, fact-checking external communications, and formatting documents for internal and external dissemination
- Maintain and update a catalogue of team tools and resources, including regularly engaging with content leads to ensure that all relevant materials are updated.
- Lead the maintenance of the cash team’s content management, collaboration, and file-sharing system (Box)
Cash Team Operations:
- Support project management of the cash team component/priorities of the ERD Technical Unit annual workplan.
- Support cash team members on the implementation of Technical Unit-led grants, general procurement processes and other administrative support for cash-team led grants.
- Assist the cash team with the planning and logistics of workshops, conferences, meetings, team retreats, and other travel where the cash team is participating, in collaboration with the ERD Program Assistant.
- Lead scheduling of key cash team meetings and maintain related logistical documents (scheduler, workplan, meeting notes, issues tracker, etc…), this includes support and coordination of the IRC-wide Cash Working Group (CWG) meetings, agenda, workplan, etc
- Conduct other administrative tasks as needed in support of the smooth operations of the cash team.
Key Working Relationships:
Position Reports to: Deputy Director – Cash and Markets (currently based in London)
Position Directly Supervises: Interns (when applicable)
Other Internal/External contacts:
Internal: ERD TU, other Technical Excellence Technical Units, Operations departments (Finance, Global Supply Chain, IT, Human Resources), Communications, Grants Operations and Analytics Team
External: N/A
Working Environment: Standard office work environment
Job Requirements:
Education: High school diploma required; Associates/Bachelor’s degree in social science, nutrition, food security, agriculture, logistics or related field preferred.
Work Experience: 1-2 years of work experience providing related non-profit and/or administrative work. Experience working or volunteering in emergency, recovery post-conflict or development contexts or with similar client-groups with which IRC works with preferred.
Demonstrated Skills and Competencies:
- Excellent Microsoft Office skills and experience with financial and procurement systems and/or documents editing and graphic design.
- Proficiency with Windows-based software and Box (cloud-based content management, collaboration, and file sharing).
- Excellent Microsoft Teams, Zoom and similar remote work platforms skills.
- Excellent note taking skills and attention to details.
- Knowledge of CVA programs and/or CVA trainings or certifications preferred.
- Skills for, and interest in, providing creative means of training and developing staff in organizational systems and procedures.
- Demonstrated dedication to an anti-racist and Do No Harm approach, gender equality, diversity and inclusion.
- Excellent interpersonal skills involving listening to, interacting with, and communicating clearly with people from diverse nationalities and backgrounds with a high degree of professionalism and pro-activity.
- Capacity to work flexible hours, as appropriate to accommodate for different time zones.
- Proven organizational skills: proficiency in working productively under remote team and management structures across teams.
- Language: Demonstrated excellence in English is required, one of the other three IRC working languages – Arabic, French, or Spanish highly desirable.
Standards for professional conduct and commitment to equality:
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, Equality, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.
We offer benefits that help promote an empowering work environment, including parental leave, medical insurance, counseling services, gender-sensitive security protocols, and more.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Language preference and/or interpretation to interview for the role can be made available upon request for the IRC’s working languages (Spanish, French, Arabic, English).
