Field Support Officer – Cameroon (national applicants only) 6 views0 applications


Organization Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that helps humanitarian NGOs operate safely and effectively in some of the world’s most challenging environments. We provide free, independent safety and security services that enable aid organizations to stay operational and continue delivering assistance to people in need.

INSO works in more than 20 of the world’s most insecure countries and is headquartered in The Hague, Netherlands.

INSO Cameroon

INSO Cameroon began operations in 2017 as one of the INSO offices for the Lake Chad Basin and was launched as an autonomous Mission in late 2021. Today, the program has a regional office in Bamenda and an antenna in Maroua. The national office is located in Yaounde, the capital. Armed group fragmentation, intercommunal violence, climate-related disasters and weak socio-economic infrastructure have generated significant humanitarian needs in one of the world’s most neglected crises, where access and safety risks for NGOs remain high and where INSO’s field-based data, crisis support, alerts, coordination and contextual analysis are essential to informing high-quality humanitarian programming. As part of INSO in Cameroon, you will support around 100 local and international NGOs to provide vital aid more safely and efficiently in the two crisis-affected regions of Cameroon: the North West, South West, and the Far North.

Job Summary

As a Field Support Officer, you will play a central role in ensuring the smooth day-to-day operations of the field office. You will be the go-to person supporting colleagues across finance, HR, logistics, administration, and procurement, helping teams operate efficiently and enabling the successful delivery of INSO’s mission. Working closely with field and country office teams, you will contribute to creating a well-organized, compliant, and supportive working environment in a dynamic operational setting.

Main Duties and Responsibilities

Finance

  • Manage petty cash, banking transactions, cash advances, and reconciliations.
  • Monitor and close outstanding advances and maintain accurate financial records.
  • Support monthly financial reporting, accounting documentation, and audit compliance.
  • Forecast cash requirements and coordinate timely fund transfers.
  • Serve as a focal point for finance-related questions and provide support to colleagues.

Human Resources & Administration

  • Support international and national staff with visas, residency permits, accommodation, and administrative matters.
  • Maintain leave, attendance, and personnel records.
  • Ensure staff are familiar with INSO policies, procedures, and required documentation.
  • Coordinate with health insurance providers and support payroll-related processes.

Logistics, Procurement & Operations

  • Coordinate procurement processes in line with INSO procedures and compliance standards.
  • Identify vendors, obtain quotations, conduct bid analyses, and issue purchase orders.
  • Organize logistics for trainings, workshops, meetings, and operational activities.
  • Manage office assets, inventories, facilities, equipment, and vehicle records.
  • Oversee office maintenance, supplier contracts, and stock levels of essential supplies.
  • Support the efficient functioning of the field office through strong operational coordination.

Other Responsibilities

  • Undertake additional duties as reasonably assigned by your supervisor in support of operational priorities.

Requirements

Essential:

  • At least 2 years of relevant work experience in similar roles with NGOs
  • Working proficiency in Microsoft Office
  • Good English language skills, both written and verbal
  • Ability to process large amounts of data
  • Close attention to detail and time management skills
  • A professional certificate in finance, accounting, logistics, HR or another relevant field

Core Competencies

  • Integrity – Maintains confidentiality, acts ethically, and manages sensitive information with professionalism.
  • Organization – Plans, prioritises, and coordinates multiple tasks while maintaining accuracy and efficiency.
  • Collaboration – Builds positive working relationships and works effectively across multicultural teams.
  • Communicative – Communicates clearly and professionally with colleagues, partners, and external stakeholders.
  • Initiative– Proactively identifies needs, takes ownership, and suggests practical improvements.
  • Resilient – Remains flexible and performs effectively in changing, demanding, or high-pressure environments.

INSO’s Safeguarding Policy

INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

Warning Clause

This job description is not an exhaustive list of skills, efforts, duties, and responsibilities related to the position.

How to apply

Please submit completed applications to [email protected] and reference ‘‘Field Support Officer- November 2026″ in the subject line. Applications should be in English and include:

  • An updated CV
  • A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.

Please do not send any additional information. Only shortlisted candidates will be contacted after the closing date.

More Information

  • Job City Cameroon
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The International NGO Safety Organisation (INSO) is a British charity that supports the safety of aid workers by establishing safety coordination platforms in insecure contexts.INSO provides registered NGOs with a range of free services including real-time incident tracking, analytical reports, safety related data and mapping, crisis management support, staff orientations and training.INSO services help NGOs with their day-to-day risk management responsibilities and improve their overall situational awareness to support evidence-based humanitarian access decisions.ContextContemporary armed conflict poses unprecedented challenges to humanitarian organisations in delivering aid to vulnerable populations.Whereas in the context of international armed conflicts aid workers are attributed formally recognised protection under international humanitarian law; today the changing nature of conflicts and the proliferation of non-state armed groups often mean that this assurance is no longer guaranteed.Across the globe, aid workers are subject to violent attacks with 2 - 4 deaths per week worldwide.While many NGOs take individual measures to mitigate the risks, coordinated action between agencies - seen by many as the more important requirement -  has lagged behind with no common system at field level prior to 2011.INSO was designed to fill this gap and today provides the humanitarian sector with a globally standardised mechanism for establishing and operating such platforms wherever they are needed.Humanitarian AccessHumanitarian access is the ability of NGOs to reach populations in need as well as the ability of those populations to reach the aid and protection they need. It is a complex and ever changing dynamic involving a host of considerations and challenges.INSO works to support the first side of this equation - NGOs accessing populations in need - by improving situational awareness and enabling humanitarians to make more evidence-based access decisions.Of course, situational awareness alone does not create humanitarian access - and can do the opposite - but where NGOs are seeking to expand access high quality, relevant and up to date safety information has been shown to play a vital role in the process.AccountabilityAny co-operation mechanism is only as good as the participation it enjoys from its members, which is why all INSO platforms are started and monitored by the humanitarian communities they serve through a voluntary Advisory Board.Each Advisory Board represents the NGO community towards INSO in that country and holds concrete powers to set the services and monitor INSO's performance in delivering them.This simple yet highly effective mechanism guarantees transparency, participation and accountability even as the context changes.Internally, INSO ensures the confidential management of information and registration processes and provides a comprehensive internal policy environment that guarantees accountability and protects against risk.ImpactSince 2011, INSO has revolutionized the humanitarian safety coordination sector by introducing a robust and high quality field safety platform model that has been deployed in some of the world’s most high-risk settings.The strong focus on humanitarian principles and exclusive NGO-only membership criteria have caused INSO to become generally accepted as a standard component of modern humanitarian response offering independent frontline reporting and coordination services that save lives, strengthen operational practice and enable humanitarian access.

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0 USD Cameroon CF 3201 Abc road Contract , 40 hours per week International NGO Safety Organisation – INSO Organization BackgroundFounded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that helps humanitarian NGOs operate safely and effectively in some of the world’s most challenging environments. We provide free, independent safety and security services that enable aid organizations to stay operational and continue delivering assistance to people in need.INSO works in more than 20 of the world’s most insecure countries and is headquartered in The Hague, Netherlands.INSO CameroonINSO Cameroon began operations in 2017 as one of the INSO offices for the Lake Chad Basin and was launched as an autonomous Mission in late 2021. Today, the program has a regional office in Bamenda and an antenna in Maroua. The national office is located in Yaounde, the capital. Armed group fragmentation, intercommunal violence, climate-related disasters and weak socio-economic infrastructure have generated significant humanitarian needs in one of the world’s most neglected crises, where access and safety risks for NGOs remain high and where INSO’s field-based data, crisis support, alerts, coordination and contextual analysis are essential to informing high-quality humanitarian programming. As part of INSO in Cameroon, you will support around 100 local and international NGOs to provide vital aid more safely and efficiently in the two crisis-affected regions of Cameroon: the North West, South West, and the Far North.Job SummaryAs a Field Support Officer, you will play a central role in ensuring the smooth day-to-day operations of the field office. You will be the go-to person supporting colleagues across finance, HR, logistics, administration, and procurement, helping teams operate efficiently and enabling the successful delivery of INSO’s mission. Working closely with field and country office teams, you will contribute to creating a well-organized, compliant, and supportive working environment in a dynamic operational setting.Main Duties and ResponsibilitiesFinance
  • Manage petty cash, banking transactions, cash advances, and reconciliations.
  • Monitor and close outstanding advances and maintain accurate financial records.
  • Support monthly financial reporting, accounting documentation, and audit compliance.
  • Forecast cash requirements and coordinate timely fund transfers.
  • Serve as a focal point for finance-related questions and provide support to colleagues.
Human Resources & Administration
  • Support international and national staff with visas, residency permits, accommodation, and administrative matters.
  • Maintain leave, attendance, and personnel records.
  • Ensure staff are familiar with INSO policies, procedures, and required documentation.
  • Coordinate with health insurance providers and support payroll-related processes.
Logistics, Procurement & Operations
  • Coordinate procurement processes in line with INSO procedures and compliance standards.
  • Identify vendors, obtain quotations, conduct bid analyses, and issue purchase orders.
  • Organize logistics for trainings, workshops, meetings, and operational activities.
  • Manage office assets, inventories, facilities, equipment, and vehicle records.
  • Oversee office maintenance, supplier contracts, and stock levels of essential supplies.
  • Support the efficient functioning of the field office through strong operational coordination.
Other Responsibilities
  • Undertake additional duties as reasonably assigned by your supervisor in support of operational priorities.
RequirementsEssential:
  • At least 2 years of relevant work experience in similar roles with NGOs
  • Working proficiency in Microsoft Office
  • Good English language skills, both written and verbal
  • Ability to process large amounts of data
  • Close attention to detail and time management skills
  • A professional certificate in finance, accounting, logistics, HR or another relevant field
Core Competencies
  • Integrity – Maintains confidentiality, acts ethically, and manages sensitive information with professionalism.
  • Organization – Plans, prioritises, and coordinates multiple tasks while maintaining accuracy and efficiency.
  • Collaboration – Builds positive working relationships and works effectively across multicultural teams.
  • Communicative – Communicates clearly and professionally with colleagues, partners, and external stakeholders.
  • Initiative– Proactively identifies needs, takes ownership, and suggests practical improvements.
  • Resilient – Remains flexible and performs effectively in changing, demanding, or high-pressure environments.
INSO’s Safeguarding PolicyINSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.Warning ClauseThis job description is not an exhaustive list of skills, efforts, duties, and responsibilities related to the position.

How to apply

Please submit completed applications to [email protected] and reference ‘‘Field Support Officer- November 2026″ in the subject line. Applications should be in English and include:
  • An updated CV
  • A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.
Please do not send any additional information. Only shortlisted candidates will be contacted after the closing date.
2026-11-24

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