Head of Programme 15 views0 applications


Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified, dynamic and experienced Head of Program who will provide overall quality and delivery of DRC’s programs across all established areas of operation in DR Congo with a significant contribution expected to the conceptualization, technical support and implementation of development, emergency projects.

About the job

The Head of Programme plays a vital role as a member of the SMT and will drive the overall country-level vision, mission and objectives, and guide implementation of area- and technical level strategies.

S/he will be active in high level and strategic decision-making, collaborating closely with the Head of Support Services and Country Director, ensuring outputs are in line with the programmes country priorities, DRCs mandate and according to DRC policies and systems. The incumbent will oversee and coordinate programmatic issues related to quality and delivery with a focus on program sector integration and collaboration.

Your main duties and responsibilities will be:

  • Responsible for the overall programmatic strategy across the entire country operation;
  • Ensures strategic coherence and vision of the whole country programme, based on active participation in the drafting of the DRC Strategic Programme Document and as part of the Senior Management Team;
  • Provides technical expertise to the entire country operation and ensures technical advice on programme quality, MEAL and programme development for the Country programme;
  • Design, contribute and/or lead assessments for emergency or longer-term programming in existing or new project locations;
  • Responsible for shaping and driving the Advocacy strategy for the country and feeding into regional initiatives;
  • Establish strong and efficient partnerships with organisations, donors and authorities, in line with the country programme strategy and DRC partnership management policy.
  • Responsible for developing policies, processes, and standards within respective areas
  • Oversee and support continuous improvement of programme quality standards, including application and harmonisation across field bases
  • Pursue funding opportunities in DRCs areas of competence and coordinate the capacities of the Technical Coordinators and SMT to identify and materialize opportunities in alignment with country and regional strategies;
  • Oversee and support capacity building of employees on technical issues and program cycle management, based on assessment of the critical program improvement needs of the country mission;
  • Representation of DRC with government authorities, donors, UN agencies, humanitarian agencies and other partners in regard to programme and participation in coordination meetings as relevant;
  • Work in collaboration with Country Director on developing advocacy and policy key messages across programmatic platforms;

About you

To be successful in this role we expect you to have a post-graduate degree in international relations, business administration, management, law/human rights, social sciences or a related field. Moreover, we also expect the following:

  • Minimum 7 years professional work experience in humanitarian/ development work including in displacement setting;
  • Min 4 years of experience in staff management and development in complex environments;
  • Demonstrated experience of successfully managing program implementation;
  • A good understanding and experience of context in DR Congo is an added advantage;
  • Technical expertise and experience in livelihoods, conflict management, WASH, protection, infrastructure programming in post conflict setting is an advantage;
  • Proven analytical and strategic planning skills;
  • High-level communication and people skills;
  • Excellent writing skills and able to negotiate effectively between different stakeholders, and to represent DRC at high level forums;
  • Extensive experience in representation and networking, with Government authorities, EU, humanitarian and development actors;
  • Demonstrated project, program and human resource management experience, including working with local partners;
  • Strong understanding of MEAL, including in complex programmes;
  • Full professional proficiency in English and French is required

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 1 year

Band: E

Designation of Duty Station: Unaccompanied, Non-Family Duty Station

Start date: 01 April 2025

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriate or National employees; please refer to drc.ngo under Vacancies.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 19 January 2025

More Information

  • Job City Goma
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The Danish Refugee Council is currently implementing a broad range of activities relevant to conflict affected communities and persons. The activities are categorized in ten sectors:

Shelter and Non-food Items, Food Security, Protection, Income Generation, Coordination & Operational Services, Community Infrastructure & Services, Humanitarian Mine Action, Armed Violence Reduction (AVR), Water, Sanitation & Hygiene (WASH), and Education.

Here you can read some short exemplifications of what types of activities the respective sectors include:

Shelter and Non-food Items: Provision of emergency shelter, emergency cash grants, rehabilitation of housing, distribution of non-food items (NFIs) and provision of return and repatriation kits.

Food Security: Emergency food provision or food voucher programmes. Training and capacity development in agriculture, agricultural inputs (e.g. tools and seeds), agricultural grants.

Protection: Advocacy for the rights of displaced people in their context of displacement, child protection initiatives, individual protection assistance based on vulnerability, legal aid, land & property rights, sexual and gender-based violence prevention, registration services for the internally displaced and refugees, monitoring of rights and rights awareness-raising, facilitation of return and repatriation processes.

Income Generation: Business training and SME development, business grants, life-skills training, literacy and numeracy training, vocational training, micro-credit loans, savings groups, group enterprise development and facilitation.

Coordination & Operational Services: Coordination and management of refugee and IDP camps, active participation in UN cluster coordination, humanitarian surveys and studies, facilitation of NGO Networks focused on displacement solutions, capacity development, training and support to local NGOs, secondment of experts to UN emergency operations worldwide

Community Infrastructure & Services: Provision of physical infrastructure like roads, bridges, community centres, irrigation systems or other community structures, facilitation and training of infrastructure management groups at community level, facilitation and funding of community development plans, initiatives for disaster risk reduction at community level.

Humanitarian Mine Action: Manual or mechanical mine clearance, clearance of former battle areas, education for affected communities – with special focus on children on how to avoid harm from mines and UXO, surveys of expected and confirmed mined or UXO areas, explosive ordnance disposal and stockpile destruction, capacity building of national demining institutions.

Armed Violence Reduction (AVR): Education in procedures for safe storage and safe handling of small arms and light weapons (SALW), capacity building of institutions for safety, local and community level conflict management and mitigation.

Water, Sanitation & Hygiene (WASH): Emergency water supply, hygiene item distribution, hygiene information and education, construction of latrines, installation water points, wells and water storage. Water purification.

Education: Education grants and fee support, school feeding programmes, teacher training and support, school materials provision and construction or rehabilitation of school structures.

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0 USD Goma CF 3201 Abc road Fixed Term , 40 hours per week Danish Refugee Council (DRC)

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified, dynamic and experienced Head of Program who will provide overall quality and delivery of DRC’s programs across all established areas of operation in DR Congo with a significant contribution expected to the conceptualization, technical support and implementation of development, emergency projects.

About the job

The Head of Programme plays a vital role as a member of the SMT and will drive the overall country-level vision, mission and objectives, and guide implementation of area- and technical level strategies.

S/he will be active in high level and strategic decision-making, collaborating closely with the Head of Support Services and Country Director, ensuring outputs are in line with the programmes country priorities, DRCs mandate and according to DRC policies and systems. The incumbent will oversee and coordinate programmatic issues related to quality and delivery with a focus on program sector integration and collaboration.

Your main duties and responsibilities will be:

  • Responsible for the overall programmatic strategy across the entire country operation;
  • Ensures strategic coherence and vision of the whole country programme, based on active participation in the drafting of the DRC Strategic Programme Document and as part of the Senior Management Team;
  • Provides technical expertise to the entire country operation and ensures technical advice on programme quality, MEAL and programme development for the Country programme;
  • Design, contribute and/or lead assessments for emergency or longer-term programming in existing or new project locations;
  • Responsible for shaping and driving the Advocacy strategy for the country and feeding into regional initiatives;
  • Establish strong and efficient partnerships with organisations, donors and authorities, in line with the country programme strategy and DRC partnership management policy.
  • Responsible for developing policies, processes, and standards within respective areas
  • Oversee and support continuous improvement of programme quality standards, including application and harmonisation across field bases
  • Pursue funding opportunities in DRCs areas of competence and coordinate the capacities of the Technical Coordinators and SMT to identify and materialize opportunities in alignment with country and regional strategies;
  • Oversee and support capacity building of employees on technical issues and program cycle management, based on assessment of the critical program improvement needs of the country mission;
  • Representation of DRC with government authorities, donors, UN agencies, humanitarian agencies and other partners in regard to programme and participation in coordination meetings as relevant;
  • Work in collaboration with Country Director on developing advocacy and policy key messages across programmatic platforms;

About you

To be successful in this role we expect you to have a post-graduate degree in international relations, business administration, management, law/human rights, social sciences or a related field. Moreover, we also expect the following:

  • Minimum 7 years professional work experience in humanitarian/ development work including in displacement setting;
  • Min 4 years of experience in staff management and development in complex environments;
  • Demonstrated experience of successfully managing program implementation;
  • A good understanding and experience of context in DR Congo is an added advantage;
  • Technical expertise and experience in livelihoods, conflict management, WASH, protection, infrastructure programming in post conflict setting is an advantage;
  • Proven analytical and strategic planning skills;
  • High-level communication and people skills;
  • Excellent writing skills and able to negotiate effectively between different stakeholders, and to represent DRC at high level forums;
  • Extensive experience in representation and networking, with Government authorities, EU, humanitarian and development actors;
  • Demonstrated project, program and human resource management experience, including working with local partners;
  • Strong understanding of MEAL, including in complex programmes;
  • Full professional proficiency in English and French is required

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 1 year

Band: E

Designation of Duty Station: Unaccompanied, Non-Family Duty Station

Start date: 01 April 2025

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriate or National employees; please refer to drc.ngo under Vacancies.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 19 January 2025

2025-01-20

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