Terms of Reference (TOR) for HEAT Stress Counsellor
1. Who is the Danish Refugee Council?
Founded in 1956, the Danish Refugee Council (DRC) is a leading international NGO and one of the few with a specific expertise in forced displacement. Active in 40 countries with 9,000 employees and supported by 7,500 volunteers, DRC protects, advocates, and builds sustainable futures for refugees and other displacement affected people and communities. DRC works during displacement at all stages: In the acute crisis, in displacement, when settling and integrating in a new place, or upon return. DRC provides protection and life-saving humanitarian assistance; supports displaced persons in becoming self-reliant and included into hosting societies; and works with civil society and responsible authorities to promote protection of rights and peaceful coexistence.
2. Purpose of the consultancy
The Danish Refugee Council (DRC) based in Kenya invites proposals from qualified consulting firms or registered individual consultants to provide stress counselling support during the Hazardous Environment Awareness Training (HEAT)
3. Background
Danish Refugee Council (DRC) delivers Hazardous Environment Awareness Training (HEAT) for DRC staff travelling to high-risk locations.
4. Objective of the consultancy
The purpose of this consultancy is to be a stress counsellor during DRC’s HEAT in Kenya. The consultant will be required to deliver theoretical lessons on stress management and to observe and engage with participants during practical exercises.
5. Scope of work and Methodology
The consultant will be required to deliver theoretical lessons on stress management and to observe and engage with course participants during practical exercises that may produce a greater likelihood of stress reactions.
6. Deliverables
The Consultant will submit the following deliverables as mentioned below:
Phase 1
Expected deliverables: Deliver Lessons
Indicative description tasks: Indoor during theoretical lesson
Maximum expected timeframe: Half Day
Phase 2
Expected deliverables: Support Practical Exercises
Indicative description tasks: Outside during practical exercises
Maximum expected timeframe: Half Day
Phase 3
Expected deliverables: Deliver Lessons
Indicative description tasks: Indoor during theoretical lessons
Maximum expected timeframe: Half Day
Phase 4
Expected deliverables: Support Practical Exercises
Indicative description tasks: Outside during practical exercises
Maximum expected timeframe: Half Day
7. Duration, timeline, and payment
The total expected duration to complete the assignment will be 2 days as follows;
- 19 November 2025
- 20 November 2025
8. Proposed Composition of Team
- Stress Counsellor
9. Eligibility, qualification, and experience required
Essential:
- A qualified stress counsellor or similar.
- 5 years’ experience.
Desirable:
- Experience in the humanitarian sector.
- Eligibility:
- The consultant has the authorisation to work in country.
- Qualification:
- At least a degree in stress management or similar.
- Experience:
- A minimum of 5 years of stress counselling or similar.
- Skills and knowledge:
- A solid understanding of stress management techniques in difficult environments
- Language requirements:
- Written and spoken fluency in English
10. Technical supervision
The selected consultant will work under the supervision of:
- Global Safety Advisor – Training and Capacity, Neil Hindley
11. Location and support
Humanitarian Peace Support School, Nairobi
12. Travel
The consultant will commute daily to the Humanitarian Peace Support School and shall be responsible for arranging and covering their own transportation costs.
13. Submission process
Please refer to the RFP Invitation Letter.
14. Evaluation of bids
As stated in the RFP Letter of Invitation, the bids will undergo administrative and technical evaluations based on the established criteria. Only shortlisted candidates will be contacted for an interview with the panel to assess their understanding of the consultancy services.
15. Additional Information
For additional information regarding these terms of reference, please send your questions to Regional Supply Chain Manager: [email protected]
Please find complete bidding documents in the following link: RFP-RO01-003991 HEAT Stress Counsellor
How to apply
Bids can be submitted by email to the following dedicated, controlled, & secure email address: [email protected]
When Bids are emailed, the following conditions shall be complied with:
- The RFP number shall be inserted in the Subject Heading of the email e.g. “RFP-RO01-003991 – HEAT Stress Counsellor”
- Separate emails shall be used for the ‘Financial Bid’ and ‘Technical Bid’, and the Subject Heading of the email shall indicate which type the email contains
- The financial bid shall only contain the financial bid form, Annex A.2 or vendors financial bid in own format
- The technical bid shall contain all other documents required by the tender, but excluding all pricing information
- Bid documents required, shall be included as an attachment to the email in PDF, JPEG, TIF format, or the same type of files provided as a ZIP file. Documents in MS Word or excel formats, will result in the bid being disqualified.
- Email attachments shall not exceed 4MB; otherwise, the bidder shall send his bid in multiple emails.
Failure to comply with the above may disqualify the Bid.
DRC is not responsible for the failure of the Internet, network, server, or any other hardware, or software, used by either the Bidder or DRC in the processing of emails.
Bids will be submitted electronically. DRC is not responsible for the non-receipt of Bids submitted by email as part of the e-Tendering process
