HR Manager DR Congo GOMA BN 23 views0 applications


About the Context

The DR Congo is one of the largest humanitarian and protection crises in the world. Conflict continues to cause millions to flee their homes.

DR Congo is NRC’s largest operation in Central and West Africa, with programs in Petit Nord Kivu, Grand Nord Kivu, Sud Kivu, Ituri and a team of over 300 dedicated humanitarian workers. In 2025, NRC’s teams assisted over 570,000 people through a multi-sectoral response across the displacement cycle. NRC runs a large market-based emergency response, in addition to a range of rights-based programs to promote stability and pathways to durable solutions.

Find out more about NRC https://www.nrc.no/ and Watch this short video to see NRC in action https://vimeo.com/736782633

What we are looking for

Reporting to the Head of support DR-Congo, you will be responsible to oversee, manage, develop and strengthen all HR and Admin functions to provide robust, efficient and effective Human Resources and Administration support to the NRC Country Program in DR Congo. With a special focus on HR Strategy development, implementation of the Global Standards and initiatives at Country level (Recruitment, NRC People Management Systems, Talent Management, L&D initiative, Duty of care and Safeguarding.)

What you will do

  • Implementation of the Global Standards and initiatives at the DR-Congo Country Office (NRC People Management Systems, Talent Management, L&D initiative, Duty of care, PSEA).
  • Ensure HR function is strategic; responsible for in country HR strategic priorities and pro-actively plan and feed into country wide strategies and plans,
  • Working closely with senior management and programs to ensure HR actively engages with the needs of the program; ensuring Area Offices are complying with NRC HR standards and procedures,
  • Pro-actively working to support Area Managers, HR Team Leaders and HR officers in running an effective HR function in the Area Offices.
  • Staff Care: Develop and implement a best-practice staff care program for all DR-Congo staff, ensuring adequate staff care systems are in place and implemented across the country.
  • National staff development and capacity building focusing on new HR and Admin staff.
  • Support and guidance to the senior staff/hiring managers on recruitment and HR procedures
  • Strengthening recruitment processes ensuring adherence to the minimum standards.
  • Strengthen training and inductions onboarding and off boarding.
  • Improve the quality of Performance Management conducted by line managers across the country office (embedding a culture of performance).
  • Support managers in ensuring that all job descriptions are in accordance with the NRC standards and ensure that all standard Job Description templates are updated.
  • Payroll: Ensures accuracy of payroll before transmission to the Finance team/Manager.
  • Handling personnel cases according to guidelines and policies
  • Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and among beneficiaries served by NRC
  • Ensure annual Learning and development plan is implemented in all Area/field offices
  • Administration: Office and accommodation management: (offices, residences and guesthouse).
  • CO documentation: CO filing tree, NRC official documents (registration, legal services and documentation
  • Focal point for immigration services to secure VEO, VSR and other visa (for staff, guest and consultancies)

Please download the detailed job description to learn more about the position Job Description HR Admin Manager DR Congo.pdf

What you will bring

1. Professional competencies

  • Minimum 5 years of experience from working as a senior HR Manager in a humanitarian/recovery context; experience from working in complex and volatile contexts is an asset.
  • Proven ability to interpret human resources procedures and standards, put them into practice, and influence others in their implementation.
  • Excellent interpersonal and communication skills, able to work as part of a dispersed, multi-disciplined and multi-cultural team.
  • Sensitivity and champion to gender issues.
  • Fluency in French and English, both written and verbal is required.
  • Female candidates are strongly encouraged to apply for this role.

Context Related Skills, Knowledge, and Experience

  • Knowledge of the context in DR Congo
  • Strong analytical and planning skills as well as be able to demonstrate experience of working with computerized HR systems.

2. Behavioural competencies

  • Handling insecure environment
  • Planning and delivering results
  • Working with people
  • Analysing
  • Communication with impact and respect
  • Coping with change

Leadership Profile Competencies

  • Build meaningful relations
  • Act with integrity
  • Empower people
  • Deliver results

What we offer

  • Duty station: DR Congo, Goma BN
  • Contract: Fixed Termfor 12 months renewable
  • Salary&Benefits: Grade 9 on NRC’s salary scale
  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
  • Find out more about the benefits of working for NRC https://www.nrc.no/career/what-we-offer/
  • Kindly send any questions about the application process to: [email protected]. Applications sent via email will not be accepted. Please check your application status on your NRC application profile.

More Information

  • Job City Democratic Republic of the Congo
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The Norwegian Refugee Council is an independent humanitarian organisation helping people forced to flee. Whatever it takes. Wherever, and whenever, we're needed.

We deliver high-quality aid where needs are greatest. When we started our relief efforts after World War Two, humanitarian needs were critical. They still are – and we’re still there, protecting people forced to flee and supporting them as they build a new future. Today, we work in both new and protracted crises across 30 countries, where we provide food assistance, clean water, shelter, legal aid, and education. We stand up for people forced to flee. NRC is a determined advocate for displaced people. When we witness injustices, we alert the world. We promote and defend displaced people's rights and dignity in local communities, with national governments and in the international arena. NRC’s Internal Displacement Monitoring Centre in Geneva is a global leader in monitoring, reporting on and advocating for people displaced within their own country.

We respond quickly to emergencies. Our expert deployment capacity NORCAP, the world’s most used, boasts around 900 experts from all over the world. Our experts stand ready to deploy at a moment’s notice to support the UN and local authorities in humanitarian crises.

Around 5,000 men and women work for the Norwegian Refugee Council. Most of us are hired locally to work in the field, and a small number are based at our head office in Oslo. Many of our colleagues were once themselves fleeing their homes.

Today, a record 60 million people are fleeing war and persecution. Not since World War Two have more people needed our help. The Norwegian Refugee Council assisted more than five million people worldwide in 2015, and with your support, we can help even more.

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0 USD Democratic Republic of the Congo CF 3201 Abc road Full Time , 40 hours per week Norwegian Refugee Council

About the Context

The DR Congo is one of the largest humanitarian and protection crises in the world. Conflict continues to cause millions to flee their homes.

DR Congo is NRC’s largest operation in Central and West Africa, with programs in Petit Nord Kivu, Grand Nord Kivu, Sud Kivu, Ituri and a team of over 300 dedicated humanitarian workers. In 2025, NRC’s teams assisted over 570,000 people through a multi-sectoral response across the displacement cycle. NRC runs a large market-based emergency response, in addition to a range of rights-based programs to promote stability and pathways to durable solutions.

Find out more about NRC https://www.nrc.no/ and Watch this short video to see NRC in action https://vimeo.com/736782633

What we are looking for

Reporting to the Head of support DR-Congo, you will be responsible to oversee, manage, develop and strengthen all HR and Admin functions to provide robust, efficient and effective Human Resources and Administration support to the NRC Country Program in DR Congo. With a special focus on HR Strategy development, implementation of the Global Standards and initiatives at Country level (Recruitment, NRC People Management Systems, Talent Management, L&D initiative, Duty of care and Safeguarding.)

What you will do

  • Implementation of the Global Standards and initiatives at the DR-Congo Country Office (NRC People Management Systems, Talent Management, L&D initiative, Duty of care, PSEA).
  • Ensure HR function is strategic; responsible for in country HR strategic priorities and pro-actively plan and feed into country wide strategies and plans,
  • Working closely with senior management and programs to ensure HR actively engages with the needs of the program; ensuring Area Offices are complying with NRC HR standards and procedures,
  • Pro-actively working to support Area Managers, HR Team Leaders and HR officers in running an effective HR function in the Area Offices.
  • Staff Care: Develop and implement a best-practice staff care program for all DR-Congo staff, ensuring adequate staff care systems are in place and implemented across the country.
  • National staff development and capacity building focusing on new HR and Admin staff.
  • Support and guidance to the senior staff/hiring managers on recruitment and HR procedures
  • Strengthening recruitment processes ensuring adherence to the minimum standards.
  • Strengthen training and inductions onboarding and off boarding.
  • Improve the quality of Performance Management conducted by line managers across the country office (embedding a culture of performance).
  • Support managers in ensuring that all job descriptions are in accordance with the NRC standards and ensure that all standard Job Description templates are updated.
  • Payroll: Ensures accuracy of payroll before transmission to the Finance team/Manager.
  • Handling personnel cases according to guidelines and policies
  • Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and among beneficiaries served by NRC
  • Ensure annual Learning and development plan is implemented in all Area/field offices
  • Administration: Office and accommodation management: (offices, residences and guesthouse).
  • CO documentation: CO filing tree, NRC official documents (registration, legal services and documentation
  • Focal point for immigration services to secure VEO, VSR and other visa (for staff, guest and consultancies)

Please download the detailed job description to learn more about the position Job Description HR Admin Manager DR Congo.pdf

What you will bring

1. Professional competencies

  • Minimum 5 years of experience from working as a senior HR Manager in a humanitarian/recovery context; experience from working in complex and volatile contexts is an asset.
  • Proven ability to interpret human resources procedures and standards, put them into practice, and influence others in their implementation.
  • Excellent interpersonal and communication skills, able to work as part of a dispersed, multi-disciplined and multi-cultural team.
  • Sensitivity and champion to gender issues.
  • Fluency in French and English, both written and verbal is required.
  • Female candidates are strongly encouraged to apply for this role.

Context Related Skills, Knowledge, and Experience

  • Knowledge of the context in DR Congo
  • Strong analytical and planning skills as well as be able to demonstrate experience of working with computerized HR systems.

2. Behavioural competencies

  • Handling insecure environment
  • Planning and delivering results
  • Working with people
  • Analysing
  • Communication with impact and respect
  • Coping with change

Leadership Profile Competencies

  • Build meaningful relations
  • Act with integrity
  • Empower people
  • Deliver results

What we offer

  • Duty station: DR Congo, Goma BN
  • Contract: Fixed Termfor 12 months renewable
  • Salary&Benefits: Grade 9 on NRC’s salary scale
  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
  • Find out more about the benefits of working for NRC https://www.nrc.no/career/what-we-offer/
  • Kindly send any questions about the application process to: [email protected]. Applications sent via email will not be accepted. Please check your application status on your NRC application profile.
2026-05-09

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