Job Title: HR Manager
Reports to: Operations Director
Line Management: Manages the HR Officer and HR Support Officer
Terms: Fixed term – 12 (Twelve) Months
Location: Nairobi, Kenya
Salary: Ksh. 299,930, Grade 5 Step 1
About Concern:
Concern Worldwide is an international, humanitarian, non-governmental organisation dedicated to the elimination of extreme poverty and the reduction of human suffering, primarily in fragile countries. Our vision is a world where all people live in peace and prosperity and are treated equally, with dignity and respect.
We work with people living in extreme poverty to achieve major improvements in their lives which last and spread without ongoing support from Concern. Informed by the priorities of affected communities, we go where the needs are greatest, and work to save lives, protect and develop livelihoods, support recovery and build long-term resilience.
To advance our mission and achieve quality and impact in all that we do, our work is guided by our core values and nurturing a culture of inclusion, compassion, and humanity. Built on the inspiration of our founders, and our long record of delivering effective programmes, our values reflect our history and our commitment to addressing extreme poverty in the most fragile countries.
Role Purpose:
The HR Manager will be responsible for all aspects of Human Resources (HR). S/he will lead in the development and implementation of HR policies and best practices and support management in staff management in full compliance with the labour law.
Main Duties and Responsibilities
HR Policies, Procedures and Best Practice:
- Align HR initiatives with organizational goals and operational priorities. Supporting staff recruitment, onboarding, and offboarding; placing staff development and wellbeing at the centre of employee engagement.
- Champion diversity, equity, and inclusion efforts, fostering a diverse workforce and an inclusive organizational culture.
- Advise senior management on organizational structure, policy development, emerging HR trends, and the application of labour laws and regulatory requirements within the Concern Kenya context.
- Develop, implement, and regularly update HR policies and procedures to ensure legal compliance, consistency, and effective risk mitigation.
- Lead HR-related change management processes, ensuring effective communication and smooth transitions during organizational change.
- Promote and uphold Concern’s safeguarding policies, including the Code of Conduct and associated policies, and lead organization-wide initiatives to embed safeguarding principles into workplace culture.
The role includes the following key areas of responsibility:
- Recruitment, Selection, Placement and Retention
- HR Administration
- Reward and Benefits Administration
- Learning, Training and Development
- Contracts Management
- Employee relations ensuring a fair and respectful work environment
- Documentation, Reporting and Representation
- Staff Separation:
- Data Analytics and oversight of the Human Resource Information System (HRIS)
- Administration
Other Duties & Responsibilities:
- Conduct field visits for HR support for staff capacity building, review HR processes, address HR issues, support managers on any HR-related issues
- Ensure data protection is complied with, and personnel records are maintained to a high standard.
- Ensure that equality, diversity, and inclusion are on the agenda and that there are proactive initiatives developed and implemented to address the imbalance.
- Lead in and advise on organization’s change process
- Maintain up-to-date knowledge and understanding of regulations, laws, industry trends, practices, and developments regarding HR that may affect Concern and advise management and employees accordingly
Mandatory
- All managers are responsible for upholding and promoting Concern’s values, demonstrating leadership on workplace equality, diversity and inclusion, and role modelling a positive safeguarding ethos.
- All managers are required to actively participate in any emergency response as and when required.
Minimum Education, Qualifications & Experience Required:
- Degree in Human Resources, Business Administration, Organizational Development or other related disciplines. Master’s Degree or Post-Graduate Diploma in Human Resources Management will be an added advantage
- Must be a member of IHRM
- At least 8 years relevant experience in the same capacity with at least 3years management or advisory experience.
- Previous experience in an international NGO is an added advantage.
- Remote management experience
- Excellent writing and oral skills in English
- Proficiency in computer applications, HR software, tools and systems for data analysis, reporting and talent management.
- Experience in change management
- Well versed in relevant Kenya laws and regulations including data protection to inform decisions
- Strong interpersonal skills and emotional intelligence to handle sensitive employee matters.
Preference will be given to candidates who have:
- Excellent interpersonal and communication skills.
- Ability to manages multiple priorities and strict deadlines
- Ability to identify potential problems and recommend solutions
- A proven history of accountability and integrity
Important information:
Concern has an organisational Code of Conduct supported by three Associated Policies: The Programme Participant Protection Policy, the Child Safeguarding Policy, and the Anti-Trafficking in Persons Policy accessible here. These have been designed to ensure the highest level of protection for everyone the organization engages through its work.
The policies set out the behaviours and responsibilities that Concern staff, and all its representatives (including consultants, contractors, sub-contractors, suppliers, partners, visitors, ambassadors and Board members) are expected to uphold. They also articulate Concern’s commitment to safeguarding and protecting adults and children from harm in all aspects of our work. We will therefore do everything possible to ensure that only those who are suitable to work or volunteer with adults and children are recruited by us for such roles. Consequently, working or volunteering with Concern may be subject to a range of vetting checks, including criminal background checking.
In this context, all staff and representatives of Concern have a responsibility to uphold the highest standards in their work, in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.
How to apply
Interested candidates, who meet the above requirements, should send a detailed CV with three referees and Cover Letter Only to [email protected] with the subject of the email as ‘HR Manager’ on or before Friday 6th March 2026. Only short-listed candidates will be contacted for interview.
Concern Worldwide is an equal opportunity employer and does not charge a fee at any stage of the recruitment process (for application, written test, interview, training, medical examination etc.) nor act through recruitment agents. This is applicable for all opportunities including staff and interns.
We encourage all eligible candidates, irrespective of gender, ethnicity or origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality**.**
If you have any concerns about our recruitment process and need particular assistance – for example if you have a disability e.g. a hearing impairment – please let us know and we will do our best to respond to your needs.
Due to the urgency of this position, applications will be shortlisted on a regular basis, and we may offer posts before the closing date.
Your Personal Data
During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.
For additional information please consult our web site or contact the Human Resource Division in our Head Office.
You have certain rights under data protection legislation. For more information on how to exercise those rights please visit www.concern.net/about/privacy
Please only apply for this position if you are satisfied with the proposed processing of your personal data as outlined above.
