P&C Coordinator – Benefits, Staff Wellbeing & PCIS 42 views0 applications

Job Description

Purpose of the position:

To coordinate benefit schemes for national and international staff, manage Our People Information System, serve as business partner for managers and provide a range of staff well-being services in line with WV Somalia People & Culture policies and Partnership standards.

Major Responsibilities:

1. COMPENSATION AND PAYROLL MANAGEMENT

• Liaise with Birches Group to ensure Salary & Benefits surveys for Kenya and Somalia are conducted regularly.
• Liaise with GC Compensation to facilitate the development of new salary scales when required.
• Prepare merit increment and salary adjustment analyses as and when required
• Liaise with field P&C Officers and field managers to facilitate the roll out of new scale when necessary
• Prepare merit increment letters to staff as and when they are implemented.
• Provide advice to managers and employees regarding general compensation queries.
• Ensure timely and accurate processing of monthly payroll and out of payroll payments.
• Facilitate and ensure quarterly and annual PAYE returns are submitted to KRA in time by the tax consultant
• Ensure Kenyan international staff taxes are computed, reviewed by Finance and submitted to GC Payroll on time as and when there are changes affecting payroll.
• Ensure timely preparation and payment of final dues for separating staff.
• Work closely with the financial analyst to prepare annual budget for salary and benefits

1. OUR PEOPLE SYSTEM MANAGEMENT

• Conduct Our People trainings for field P&C Officers as and when required
• Conduct ESS/MSS orientation for new / existing staff and managers
• Liaise with the P&C users on a monthly basis to ensure that Our People data is accurate
• Ensure that Our People monthly error rate reports are consistently below 0.5%
• Generate reports (gender ratios, employment changes, leave balances, turnover ratios etc..) for performance tracking and management decisions
• Ensure accurate and timely submission of annual employee census report

1. BENEFITS ADMINISTRATION

• Manage the medical schemes for Somali and Kenyan national staff ( member enrolment and deletion, hospital admissions, staff medical limits, reviews and policy renewals etc)
• Ensure accuracy of premiums charged/credited under both the medical and group life schemes and the claims settled against the outpatient funds.
• Liaise with the insurer/insurance broker and pension administrator regarding employee benefits and services (Pension withdrawal payments, referrals etc).
• Ensure staff receive orientation/updates on benefits entitlement for medical, pension and group life.
• Prepare and submit housing worksheets/PAFs for international staff for appropriate G&S entitlement.

1. BUSINESS PARTNERING

• Train line managers on new P&C products under portfolio
• Conduct biannual opinion surveys to seek feedback from staff and managers regarding P&C services
• Implement action plans within portfolio resulting from Our Voice Survey or other opinion surveys.
• Liaise with line managers to find effective and customer driven solutions with regards to problems affecting their staff

1. STAFF WELL BEING

• Organize wellness sessions for staff with the relevant service providers on a periodic basis
• Facilitate staff welfare activities for staff occasions (bereavement, staff farewell, new born, birthdays, hospitalization etc)
• Administer the implementation of staff well-being policy/initiatives( SALTI etc)
• Ensure quarterly staff meetings take place.
• Facilitate psychosocial support for staff in need.
• Provide peer support as and when required.

Qualifications: Education/Knowledge/Technical Skills and Experience

• A university degree in Human Resource Management, Business Management or the equivalent
• Minimum four years’ experience as a Human Resource Officer in charge of Compensation & Benefits, staff care, human resource information system in a large International Organization
• Demonstrates well-developed interpersonal skills, excellent communication skills, both verbal and written
• Very good organizational and coordination skills
• Excellent attention to details with good analytical skills
• Very good customer service skills and problem solving skills.
• Very good negotiation and facilitation skills
• Ability to work in a multicultural environment and promote team cohesion
• Extensive knowledge of international staffing processes and policies
• A good understanding of Kenya labour laws, some knowledge of the Somalia labour laws
• Thorough knowledge of office systems, including computer applications in Microsoft office

Working Environment / Conditions:

• Work environment: Office-based
• Travel: 30% travel to Somalia