Who are we?
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future.
We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
About the job
Overall purpose of the role:
The Protection Program Manager is responsible for the effective implementation of DRC’s program of protection and humanitarian assistance in Tripolitania, Libya. The position provides technical guidance and leadership in all aspects of the management of the program, including project implementation, planning and supervision of activities, coordination with partners and stakeholders, management of staff and local partners, monitoring and reporting.
Duties and Responsibilities
Responsibilities:
Program
- Overall responsible for the effective and timely implementation of all protection programming across Tripolitania.
- Oversee protection team leaders’, specialist and officers’ planning on a daily basis and provide technical guidance and oversight to all protection staff on a wide-range of protection activities such as protection monitoring, IPAs, case management, referral mechanism, alternatives to detention, community-based protection, and information management. This includes following up with teams on their weekly plans and reports and ensuring that members are well supported and clear re their functions
- Ensure the effective use of and compliance with relevant tools, forms, SOPs etc. so as to ensure program quality and impact.
- Overall responsible for monitoring the protective environment, flagging up key protection risks/challenges to Area Manager and Protection Coordinator to either advocate or adjusts DRC Tripoltania’s overall response
- Responsible for establishing and leading emergency response in Tripoltania, coordinating with Protection Co, Area Mgr, other mgrs. In area office and HOP as and when required.
- Oversee the development of the program’s outreach strategy towards a wide range of key stakeholders such as government officials, community mobilizers, community leaders, officials of embassies of countries of origins etc. with the aim of developing a large and diverse reach among IDP, migrant and refugee communities to enable the effective delivery of protection and assistance services to vulnerable individuals.
- Oversee the development of DRC’s community-based protection strategy for IDPs, returnees and migrants, applying sound community-based methodologies by managing outreach, participatory programs, and coordination of internal and external stakeholders.
- Support the Protection Coordinator in the development of nascent legal assistance program by managing the ongoing assessment and identification of gaps and needs for legal services, especially to migrants, refugees and asylum seekers in urban areas. Ensure development and implementation of quality program to match community needs.
- Responsible for collating and reporting to Protection Co and Area Manager
- Work collaboratively with other programme depts such as CCCM, Shelter, WASH and Cash/LLH. Where possible, ensure a integrated approach.
- Ensure conflict sensitivity and gender mainstreaming into programme,
- In coordination with the Protection Coordinator, Area Mgr and HOP, adjust programming based on needs and context.
Finance management
- In coordination with the Support Services Manager, ensure the effective financial management of the different projects’ budgets. To this end, plan and authorize expenditures as per existing budgets, review transactions and and BFUs, produce budget forecasts and cash flow projections etc. For any variations affecting donor contracts
- Support the team to ensure their understanding of delegated budget lines
- Monitor and update spend in the PMT tool
Human Resources
- Recruit, manage and supervise staff working for the protection program as per DRC performance management processes.
- To this end, in coordination with the Area Manager and Protection Coordinator, define organogram and ToRs, develop staffing plans, conduct recruitment processes and performance appraisals, coordinate missions plans, leave schedules, etc.
- Promote a professional environment conducive to collaboration, team work and professional development.
- Uphold compliance of program staff with the applicable standards related to protection programming, code of conduct, as well as additional internal DRC procedures and guidelines related to human resources.
- Provide remote program management as need be, ensuring that staff members remained briefed & well supported
- Coordinate and hold regular team meetings , supporting TLs and ensuring key information is communicated and actions are followed up.
Operations
- In coordination with the Support Services Manager, oversee the effective management of operations support activities so as to ensure the effective implementation of the program. To this end, develop procurement plans and coordinate the timely procurement and effective management of the goods and services, including items related to direct assistance activities.
Monitoring Evaluation Accountability and Learning
- Support the ongoing data collection and analysis related to all protection programs in coordination with Protection Co, PIM and MEAL manager to analyse data to identify trends, emblematic areas and emerging sector issues
- Support the production of comprehensive, quality and timely reports for donors and humanitarian coordination forums on program activities.
- In coordination with the Protection Co and MEAL Manager, Input into the development of M&E tools & roll-out the tools/processes to measure program quality and impact.
- Supervise the effective collection, management and consolidation of program-related data to ensure accurate and timely reporting.
- Monitor program objectives, outputs, indicators and activities – ensuring team remain on track as per agreed donor commitments
- In coordination with the Protection Coordinator input into the development of project proposals and revisions based on identified gaps and needs as well as strategic priorities. To this end, support the Protection Coordinator to define program activities, logframes and budgets based on baseline assessments and internal learning.
- In coordination with the Protection Coordinator, the MEAL Manager and the Grants Coordinator, input into donor reports by providing updates on program activities, targets, budget so as to ensure accurate, coherent and timely reporting.
Representation and coordination
- Represent DRC’s protection program towards external stakeholders, including humanitarian partners, authorities, embassies etc. in Tripoltania/ In coordination with the Area Manager and the Protection Coordinator, act as DRC’s focal point for coordination forums related to protection, including the Protection Working Group (PWG), GBV Working Group (GBV WG), Child Protection Working Group (CPWG), etc.
- In coordination with the Protection Coordinator, coordinate activities and planning at the technical and operational level with other consortium members to ensure effective collaboration and synergies on the implementation of projects within the sector. To this end, contribute to the joint planning of activities and services referrals pathways.
Required:
Experience and technical competencies:
- At least 5-years’ experience in the fields of working for international humanitarian organizations in complex conflict settings, including as a minimum 3-years’ experience in a managerial capacity
- Previous experience working in context of mixed migration flows and internal displacement with good knowledge of the protection issues affecting people in a situation of forced displacement or migration
- Demonstrate ability in conceptual, analytical and critical thinking with the ability to develop programmatic or advocacy strategies towards greater quality and impact
- Solid experience in project development and management; including ability to lead on assessments, design, implementation, monitoring; including planning and delivery monitoring and reporting
- Excellent technical knowledge of protection standards and principles and demonstrated capacity to develop effective responses to identified protection needs and in accordance with the relevant frameworks
- Commitment to integrate gender, conflict sensitivity and accountability into programming
- Strong capacity in influencing and engaging a range of stakeholders; with proven representational skills and the ability to advocate in line with humanitarian principles
- Demonstrate ability in thinking creatively and practically to improve the quality of programming and achieve greater impact
- Strong capacity building, facilitation, and presentation skills
- Ability to work flexibly in a diverse team; with proven leadership skills
- Excellent demonstrated skills managing large teams in rapidly changing environments.
Education:
- University degree, Mater’s preferred, in a relevant subject, such as human rights law, refugee law, humanitarian affairs, migration, international relations and/or international development.
Languages:
- Fluency in written and spoken English
- Knowledge of Arabic an asset**
In this position, you are expected to demonstrate DRC’ five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with our vision and values.
We offer
Contract length: 12 months
Level: F Management
Location: Tripoli, Libya
Start date: 1st May, 2020
How to apply
Application process
Interested? Then apply for this position by clicking on the apply button.
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.
If you have questions or are facing problems with the online application process, please contact [email protected]
Applications close 18 April 2020. Please note that we will be reviewing applications and interviewing on an ongoing basis, and the vacancy may therefore close before the deadline.
Need further information?
If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.
For further information about the Danish Refugee Council, please consult our website www.drc.org
DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:
- Professionalism, impact & expertise
- Humanitarian approach & the work we do
- Purpose, meaningfulness & own contribution
- Culture, values & strong leadership
- Fair compensation & continuous development
Read more here about what our employees say about working in DRC.
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process. Visit drc.ngo to read more about what we do to secure robust safeguarding mechanisms.
If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.
More Information
- Job City Tripoli