Quality Assurance Manager – Nigeria 317 views0 applications


Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Quality Assurance Manager for Nigeria Country Programme.

Overall purpose of the role

The Quality Assurance Manager is responsible for strategic leadership, technical guidance, and management of the Quality Assurance portfolio. The purpose of the position is to lead a team of four (4) to develop systems and tools for efficient grant management, M&E and reporting; and ensure a coordinated approach to risk-management in cooperation with the finance department.

Key Responsibilities

· Provide strategic leadership and management oversight of the DRC Nigeria Quality Assurance department, with a portfolio including: grants management, programme quality, monitoring and evaluation, reporting, and information management;

· Line manage and provide technical support to the Reporting & Communications Specialist, MEAL Coordinator and the Grants Officer;

· In coordination with the DRC/DDG Head of Programmes, Technical Sector Coordinators and Area managers ensure high quality and evidence-based programme design and proposal development, monitoring and evaluation, and learning processes are streamlined throughout the country mission;

· Support the Country Director and Heads of Programmes to identify fundraising opportunities and take responsibility for timely submission of all concept notes and proposals;

· Systematize DRC Nigeria M&E and ensure project specific M&E is establish, for the ease of reporting, and programme accountability;

· Develop and maintain processes for grant and contract management; ensuring they remain applicable to current donor requirements;

· Ensure timely compliance with all internal and external grants management requirements, including contractual compliance and reporting;

· Proactively manage grant and contract performance, working with Programme and Support colleagues to identifying risks and minimize them;

· Liaise with relevant DRC West Africa Regional Office and HQ counterparts responsible for programme design, reporting, and monitoring and evaluation;

Coordinate and provide timely reporting and feedback to the Head of Programmes, Country Director and SMT on Quality Assurance unit activities.

ABOUT YOU

You are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You act in line with DRC’s vision and values.

REQUIREMENTS

· Five years of professional experience in humanitarian emergency contexts with QA responsibilities, preferable to have at least two years of experience at senior management level;

· Advanced university degree (or bachelor level qualification with equivalent years of professional experience) in a relevant field such as social sciences, development studies, international / humanitarian law, communications or similar;

· Knowledge and experience working with relevant sectoral areas implemented by DRC-DDG Nigeria programmes – including protection, food security, WASH, shelter, NFIs, mine action, mine risk education, and armed violence reduction;

· Proven ability to lead a high performing and diverse team, manage performance, foster a positive working environment and manage issues sensitively and diplomatically;

· Extensive knowledge of US and European institutional donors and their compliance requirements with proven experience of developing successful funding proposals and overseeing large complex grants;

· Excellent understanding of the principles of budgeting, financial and contract management;

· Outcome focused and proven ability to think strategically and plan, prioritize and organize a department/team’s work to meet organization-wide strategic objectives;

· Excellent influencing, presentation and communication skills including verbal and written English, active listening and the ability to tailor communication to different audiences;

· Ability to manage a large and varied workload, work under pressure and meet deadlines;

· Illustrated commitment to, and a good understanding of, the DRC’s values and mandate and the ability to bring these alive in your work

· Ability to live and work in an insecure and high stress environment.

· English – fluent, with demonstrated capacity for high quality written and verbal command of the language

WE OFFER

Contract length: 12 months with possibility of extension, subject to funding and Performance. Salary and other conditions are offered in accordance with DRC’s Terms of Employment for expatriate staff. This position is under Employment band M.F 1

Duty Station: Maiduguri, Non family, Unaccompanied Position

Start date: As soon as possible

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact Zinnah Kaman ([email protected]).

How to apply:

Application process

Interested candidates who meet the required qualifications and experience are invited to submit updated CV (no longer than four pages) and cover letter in English through the online application on www.drc.ngo under vacancies no later than 31st December 2019.

Applications sent by email will not be considered.

If you have questions or are facing problems with the online application process, please contact our job support at drc.ngo/jobsupport.

For further information about the Danish Refugee Council, please consult our website drc.ngo.

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

· Professionalism, impact & expertise

· Humanitarian approach & the work we do

· Purpose, meaningfulness & own contribution

· Culture, values & strong leadership

· Fair compensation & continuous development

More Information

  • Job City Maiduguri
  • This job has expired!
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The Danish Refugee Council is currently implementing a broad range of activities relevant to conflict affected communities and persons. The activities are categorized in ten sectors:

Shelter and Non-food Items, Food Security, Protection, Income Generation, Coordination & Operational Services, Community Infrastructure & Services, Humanitarian Mine Action, Armed Violence Reduction (AVR), Water, Sanitation & Hygiene (WASH), and Education.

Here you can read some short exemplifications of what types of activities the respective sectors include:

Shelter and Non-food Items: Provision of emergency shelter, emergency cash grants, rehabilitation of housing, distribution of non-food items (NFIs) and provision of return and repatriation kits.

Food Security: Emergency food provision or food voucher programmes. Training and capacity development in agriculture, agricultural inputs (e.g. tools and seeds), agricultural grants.

Protection: Advocacy for the rights of displaced people in their context of displacement, child protection initiatives, individual protection assistance based on vulnerability, legal aid, land & property rights, sexual and gender-based violence prevention, registration services for the internally displaced and refugees, monitoring of rights and rights awareness-raising, facilitation of return and repatriation processes.

Income Generation: Business training and SME development, business grants, life-skills training, literacy and numeracy training, vocational training, micro-credit loans, savings groups, group enterprise development and facilitation.

Coordination & Operational Services: Coordination and management of refugee and IDP camps, active participation in UN cluster coordination, humanitarian surveys and studies, facilitation of NGO Networks focused on displacement solutions, capacity development, training and support to local NGOs, secondment of experts to UN emergency operations worldwide

Community Infrastructure & Services: Provision of physical infrastructure like roads, bridges, community centres, irrigation systems or other community structures, facilitation and training of infrastructure management groups at community level, facilitation and funding of community development plans, initiatives for disaster risk reduction at community level.

Humanitarian Mine Action: Manual or mechanical mine clearance, clearance of former battle areas, education for affected communities – with special focus on children on how to avoid harm from mines and UXO, surveys of expected and confirmed mined or UXO areas, explosive ordnance disposal and stockpile destruction, capacity building of national demining institutions.

Armed Violence Reduction (AVR): Education in procedures for safe storage and safe handling of small arms and light weapons (SALW), capacity building of institutions for safety, local and community level conflict management and mitigation.

Water, Sanitation & Hygiene (WASH): Emergency water supply, hygiene item distribution, hygiene information and education, construction of latrines, installation water points, wells and water storage. Water purification.

Education: Education grants and fee support, school feeding programmes, teacher training and support, school materials provision and construction or rehabilitation of school structures.

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0 USD Maiduguri CF 3201 Abc road Full Time , 40 hours per week Danish Refugee Council (DRC)

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Quality Assurance Manager for Nigeria Country Programme.

Overall purpose of the role

The Quality Assurance Manager is responsible for strategic leadership, technical guidance, and management of the Quality Assurance portfolio. The purpose of the position is to lead a team of four (4) to develop systems and tools for efficient grant management, M&E and reporting; and ensure a coordinated approach to risk-management in cooperation with the finance department.

Key Responsibilities

· Provide strategic leadership and management oversight of the DRC Nigeria Quality Assurance department, with a portfolio including: grants management, programme quality, monitoring and evaluation, reporting, and information management;

· Line manage and provide technical support to the Reporting & Communications Specialist, MEAL Coordinator and the Grants Officer;

· In coordination with the DRC/DDG Head of Programmes, Technical Sector Coordinators and Area managers ensure high quality and evidence-based programme design and proposal development, monitoring and evaluation, and learning processes are streamlined throughout the country mission;

· Support the Country Director and Heads of Programmes to identify fundraising opportunities and take responsibility for timely submission of all concept notes and proposals;

· Systematize DRC Nigeria M&E and ensure project specific M&E is establish, for the ease of reporting, and programme accountability;

· Develop and maintain processes for grant and contract management; ensuring they remain applicable to current donor requirements;

· Ensure timely compliance with all internal and external grants management requirements, including contractual compliance and reporting;

· Proactively manage grant and contract performance, working with Programme and Support colleagues to identifying risks and minimize them;

· Liaise with relevant DRC West Africa Regional Office and HQ counterparts responsible for programme design, reporting, and monitoring and evaluation;

Coordinate and provide timely reporting and feedback to the Head of Programmes, Country Director and SMT on Quality Assurance unit activities.

ABOUT YOU

You are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You act in line with DRC’s vision and values.

REQUIREMENTS

· Five years of professional experience in humanitarian emergency contexts with QA responsibilities, preferable to have at least two years of experience at senior management level;

· Advanced university degree (or bachelor level qualification with equivalent years of professional experience) in a relevant field such as social sciences, development studies, international / humanitarian law, communications or similar;

· Knowledge and experience working with relevant sectoral areas implemented by DRC-DDG Nigeria programmes – including protection, food security, WASH, shelter, NFIs, mine action, mine risk education, and armed violence reduction;

· Proven ability to lead a high performing and diverse team, manage performance, foster a positive working environment and manage issues sensitively and diplomatically;

· Extensive knowledge of US and European institutional donors and their compliance requirements with proven experience of developing successful funding proposals and overseeing large complex grants;

· Excellent understanding of the principles of budgeting, financial and contract management;

· Outcome focused and proven ability to think strategically and plan, prioritize and organize a department/team’s work to meet organization-wide strategic objectives;

· Excellent influencing, presentation and communication skills including verbal and written English, active listening and the ability to tailor communication to different audiences;

· Ability to manage a large and varied workload, work under pressure and meet deadlines;

· Illustrated commitment to, and a good understanding of, the DRC’s values and mandate and the ability to bring these alive in your work

· Ability to live and work in an insecure and high stress environment.

· English – fluent, with demonstrated capacity for high quality written and verbal command of the language

WE OFFER

Contract length: 12 months with possibility of extension, subject to funding and Performance. Salary and other conditions are offered in accordance with DRC’s Terms of Employment for expatriate staff. This position is under Employment band M.F 1

Duty Station: Maiduguri, Non family, Unaccompanied Position

Start date: As soon as possible

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact Zinnah Kaman ([email protected]).

How to apply:

Application process

Interested candidates who meet the required qualifications and experience are invited to submit updated CV (no longer than four pages) and cover letter in English through the online application on www.drc.ngo under vacancies no later than 31st December 2019.

Applications sent by email will not be considered.

If you have questions or are facing problems with the online application process, please contact our job support at drc.ngo/jobsupport.

For further information about the Danish Refugee Council, please consult our website drc.ngo.

DRC as an employer By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

· Professionalism, impact & expertise

· Humanitarian approach & the work we do

· Purpose, meaningfulness & own contribution

· Culture, values & strong leadership

· Fair compensation & continuous development

2020-01-01

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