INTRODUCTION
Habitat for Humanity Kenya (HFH Kenya) is a national non-profit organization that begun its operations in 1982 as an affiliate of Habitat for Humanity International. The affiliation is guided by a National Affiliation Agreement (NAA) and a Memorandum of Understanding (MOU). HFH Kenya’s vision is: “A nation where every family has a decent place to live.” Mission: “Seeking to put God’s love into action, Habitat for Humanity Kenya brings people together to build homes, communities and hope”. Our overarching goal is: “Enabling low-income families access decent and affordable shelter”
JOB PURPOSE
Reporting to the Volunteer Engagement Coordinator, the Volunteer Engagement Intern will work as part of the Volunteering Team to support the day- to day operations of our volunteer programmes. The intern will assist the Volunteer Engagement Coordinator with various aspects of volunteer event planning, volunteer recruitment and management, and handling in-kind donations. Tasks may include recording donations, answering volunteer inquiries, maintaining records of volunteers and their service hours, and processing donations of goods. The ideal candidate will also assist with creating invitations and programs for special volunteer events.
DURATION OF INTERNSHIP: Six months with possibility of extension based on funding availability.
KEY RESPONSIBILITIES
Volunteer Management Support:
- Processing and updating volunteer records.
- Assist in keeping volunteer database (paper and electronic) up-to-date and accurate.
- Assisting with organization of volunteer trainings and orientations
- Assisting with special volunteer event planning
- Assist with scheduling of volunteer activities utilizing a variety of methods, including online sheets.
- A variety of other regular clerical and organizational tasks that are integral to the success of a volunteer management program.
- Assist with creating online training materials (videos, power points, evaluation forms, etc.) for volunteers.
Communication’s support:
Provide support to HFHK’s communications desk with the following;
- Conduct interviews with volunteers to gather their personal stories, experiences, and motivations for volunteering.
- Write engaging stories and profiles highlighting the contributions of our volunteers and the impact of their work.
- Collaborate with the Volunteer Coordinator to identify key themes and messages to convey through storytelling.
- Capture photos and videos during volunteer builds.
KEY PERFORMANCE MEASURES / INDICATORS
- Percentage of volunteer records processed and updated accurately within specified timeframes.
- Volunteer feedback satisfaction scores.
- Number of process improvements or optimizations suggested by the intern and successfully implemented.
- Percentage of volunteer database entries that are correct and up-to-date.
QUALIFICATIONS
- Diploma or bachelor’s degree in social sciences, Communications or any other related field.
- Proficient in MS Word, Excel and PowerPoint
KNOWLEDGE, SKILLS & ABILITIES REQUIRED
- Previous experience in volunteer work is preferred.
- Ability to effectively organize and manage multiple tasks, including maintaining volunteer records, scheduling activities, and assisting with event planning.
- Prior experience or knowledge in event planning, including logistical coordination, venue selection, and volunteer engagement for special events.
- Basic photography skills
- Interviewing skills
- Demonstrated ability to build strong relationships and collaborate within a team.
- Strong attention to detail.
- Ability to work independently.
- Ability to work in a fast-paced environment, juggling multiple priorities.
- Ability to be open minded and respectful.
- Ability to be resilient and adaptive to new situations.
- Ability to facilitate positive change and build sustainable working relationships.
- Ability to seek and share knowledge.
EXPERIENCE
- Not more than 1-year prior experience in volunteer engagement work.
OTHER INFOMATION
- Willing to uphold Christian principles of HFH Kenya
- Ability to work long and odd hours, including weekends.
- Confidentiality
- Honesty
- High levels of integrity
If your background, experience and competence match the above specifications, please submit your CV& Motivation letter as a single file by 06 May 2024 to: [email protected]
Indicate in the subject of the email: Volunteer Engagement Intern
Due to the expected high volume of applications, note that only shortlisted candidates will be contacted.
Habitat for Humanity Kenya is an equal opportunity employer, and as such, HFHK makes employment decisions and provides equal employment opportunity without regard to an applicant’s race, religion, color, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, or disability.
HABITAT’S STATEMENT OF EXPECTATIONS SURROUNDING SAFEGUARDING
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have particular responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse; safeguards the rights of beneficiaries and community members (especially children); and promotes the implementation of Habitat for Humanity’s code of conduct. Habitat for Humanity is committed to a safeguarding policy of “zero tolerance for sexual exploitation, abuse and harassment”
The protection of your personal data is important to HFHK. By submitting your application, you consent to HFHK using your personal data only for the recruitment process to have all the information and documents necessary to proceed with the recruitment, validation of your application and selection of the most suitable candidate. Your personal data will be treated confidentially. HFHK will not use your personal data in any other way other than for purposes of recruitment.
