Organisation Background:
Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training.
INSO provides daily support to more than 1000 NGOs operating in 16 of the world’s most insecure countries.
INSO is registered in the Netherlands with its headquarters based in The Hague, the international city of peace and justice.
INSO Somalia/Somaliland
Founded in 2015, INSO Somalia and Somaliland assists NGOs in mitigating the challenges of working in an insecure operating environment. The platform enhances safety preparedness and support by providing specialized, coordinated, and focused safety-related support.
We currently support more than 160 NGOs in the Somalia Country Office in Hargeisa, Somaliland, and field offices in Puntland & Galmudug, and South Central.
As part of INSO Somalia/Somaliland, you will have a unique opportunity to develop or deepen your understanding of this fascinating and complex environment.
We are now hiring our Deputy Director. This position is based in Hargeisa, Somaliland.
Job Summary
Reporting to the HoA Country Director, you oversee all aspects of service delivery and play a key role in ensuring that INSO provides the best support possible to NGOs responding to the crisis in Somalia and Somaliland.
Specific responsibilities include implementation and monitoring of service delivery, management of the program team, and support to broader program strategy development and implementation.
The Deputy Director covers for the Country Director during leave.
Major Responsibilities
- Orient and supervise the delivery of INSO Somalia and Somaliland products and services, including 24/7 alert reporting, safety roundtable meetings, analytical reports, orientations, crisis assistance, site security reviews, and other demand-based services.
- Management of the INSO regional teams, including recruitment, training, orientation and on-the-job mentoring of regional and programme team members.
- Develop and implement locally specific internal security management policies, SOPs, and guidelines.
- Leadership and representation of the programme in the director’s absence.
- Develop an annual strategy that includes programming priorities, donor proposals, donor reports, budget management, forecasts, and maintaining contractual compliance in all areas.
- Application of INSO global policy in both administrative and operational areas, including HR, Finance, Logistics, Security, etc.
- On a delegation of authority basis, representation, and liaison towards third parties, including NGOs, the UN, local authorities, and Embassies.
- INSO’s organisational development and on-going improvement of internal operational protocols and services.
Mandatory Requirements:
- Fluency in English, both written and spoken.
- Proven writing, editing, and analytical skills and the keenest eye for detail.
- Demonstrable and significant operational NGO safety experience
- Personal and professional resilience in a fast-moving, high-output, quality-driven programme
- Experience in the humanitarian and/or risk management and/or humanitarian access sectors.
- Independent drive, motivation, and excellence, and ability to operate and sustainably manage staff and teams under strict systems and deadlines.
- Well-developed personal, organisational and team management skills and standards
- Demonstrable understanding of humanitarian safety practices and principles
- Commitment to humanitarian principles and values.
- Graduate-level education in a relevant field or equivalent work experience.
- Minimum 2 years spent in insecure/conflict-affected environments with progressive seniority.
Preferred Characteristics:
- Relevant (recent) experience working in Somalia or Somaliland – ideally in an NGO safety management role or equivalent – and demonstrable understanding of the context.
- Prior experience in an Inter-Agency role.
- Employment history that reflects experience in both security and civilian fields.
- Experience in staff capacity development and training.
- Experience with NGO safety & security and project management, including donor relations.
- Existing information networks and/or local language skills.
Key Personal Competencies
- A good listener
- An effective communicator
- Excellent analyst
- Team player
- Excellent interpersonal skills
- A people manager.
Terms & Conditions:
12-month renewable contract, €5,750 per month salary, 4 calendar days annual leave per month, and 7 calendar days of R&R every 10 weeks with a €1,250 R&R allowance each cycle, housing, global medical coverage (excluding USA) and AD&D insurance.
INSO’s Safeguarding Policy
INSO is fully committed to the safe recruitment, selection, and vetting of all potential new staff, trustees, and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.
Please submit completed applications to [email protected] with the reference Deputy Director in the subject line by 25 April 2024. Applications should be in English and include:
