Project Manager, Enterprise System Implementation 601 views23 applications

About MGIC

The Maryland Global Initiatives Corporation (MGIC), an international non-profit affiliate of the University of Maryland, Baltimore (UMB), works to strengthen health systems and reduce the spread and impact of HIV/AIDS in the operational areas. Currently, MGIC has a presence and offices in six countries in sub-Saharan Africa, including Botswana, Kenya, Nigeria, Rwanda, Tanzania, and Zambia.

Position Description

MGIC will soon undertake an ERP (Enterprise Resource Program) software implementation, involving functional modules of finance/accounting, human resources, procurement, and several other functions: MGIC’s Enterprise Implementation Project.

Under the guidance and supervision of the Executive Director, International Affiliate Support and the Chief Financial Officer, Institute of Human Virology, the Enterprise System Implementation Project Manager (PM) will lead MGIC’s enterprise system upgrade project. The PM’s primary responsibilities are to ensure the project is completed on time, on target, and within budget. The PM will also be responsible for supporting any subsequent post-implementation updates, as well as leading and organizing training sessions for in-country system experts.

The assignment is for the duration of the MGIC system’s upgrade project. Extended hours may be required to meet deadlines and/or to communicate with the software provider.

Duties and Responsibilities

· Engage with internal stakeholders to ensure a thorough understanding of system needs, including the prioritization of specifications and the management of changing priorities.

· Ensure that relevant systems, tools, and procedures are used to create and implement an overall project plan, which will be developed for effective assessment, project implementation and documentation, as well as tracking and reporting of activities for the system(s) upgrade.

· Ensure the effective transition of current financial and HR data into the new system without loss of data.

· Monitor the objectives and ensure that the project meets internal set criteria and standards in a timely fashion, including the oversight of software implementation partner’s deliverables.

· Serve as the primary point of contact to maintain a strong and collaborative relationship with all project stakeholders.

· Effectively communicate key project status and other communications with various groups of staff to support the change management process.

· Collaborate with the international operations and technical management teams on the determination of processes and procedures that may require updates before or after software implementation.

· Development of a training work plan and materials, in conjunction with the software developer, to train staff across MGIC operational areas on the relevant software modules.

· Create an manage an integration team, to ensure that not only will the modules function to user needs in and of themselves, but also that they will integrate well together with all of the aforementioned areas.

· Establish an issue escalation management process that encompasses the identification, communication, mitigation, and response of project any issue(s).

· Organize and facilitate meetings/workshops/training sessions to help increase understanding of the new system(s) across MGIC country offices, as required.

· Other duties as assigned.

Required Education, Skills, and Experience

Education:

· Bachelor’s degree in Information Technology, Business Administration, Finance, or other related fields; advanced degree in an applicable field preferred.

Experience:

· At least 5 years of experience in project management.

· Experience managing system implementation projects, especially for Finance and HR departments in a multinational environment preferred.

· Demonstrated ability to develop and maintain partnerships/relationships with multinational stakeholders.

· Proven knowledge and prior experience with MGIC processes or US government rules and regulations preferred.

· Ability to communicate clearly and concisely both orally and in writing; proven diplomatic and public relation skills.

· Prior experience in implementing system upgrades.

Language:

· Fluency in English (speaking, reading, and writing).