Human Resources & Administration Manager Cameroon 101 views0 applications


Background

Cameroon is compounded by three complex and current humanitarian crises in addition to the secondary impacts of pandemics and outbreaks such as cholera that have further exacerbated the needs in-country, as well as the most recent inflation rate, caused by the rise in food priced and transport costs..

As of December 23, there are 1,1 million internally displaced persons and 486,000 refugees and asylum seekers in the country.

NRC has been operating in Cameroon since April 2017, and currently has five field offices: Maroua and Kousseri in the Far North, Buea in the South-West, Bamenda in the North-West and Batouri in the East. With a workforce of around 150 staffs, NRC Cameroon aim to provide assistance to people affected by these 3 crises.

NRC implements programs in WASH, shelter, Information Counselling and Legal Assistance (ICLA), Livelihood and Food Security (LFS), and Education.

What we are looking for

The purpose of the HR & Administration Manager is to oversee, manage, develop and strengthen all HR and Administration functions in order to provide robust, efficient and effective Human Resources and Administration support to the NRC Country Programme in Cameroon. A special focus will be made on HR Strategy development and effective Recruitment, Staff learning and development, training and capacity building to ensure HR system is according to NRC standards

What you will do

Specific responsibilities:

Human Resources

  • Implementation of the Global Standards and initiatives at the Country and Area Office level (NRC People Management Systems, Diversity, Equity and Inclusion, Talent Management, Learning and development initiative, Duty of care, PSEA…);
  • Ensure HR function is strategic, responsible for in-country HR strategic priorities, take the lead on follow-up on implementation;
  • Plan and feed into country-wide strategies and plans, working closely with senior management and programmes to ensure HR proactively meets the needs of the programme;
  • Responsible for ensuring Area Offices are complying with NRC HR standards and procedures;
  • Pro-actively working to support Area Managers, HR Coordinator, L&D Coordinator, HR Officers & HR assistants in running an effective HR function in the Area Offices;
  • Staff Care: Ensure a best-practice staff care programme for all staff is regularly reviewed, ensuring adequate staff care systems are in place and implemented across the country;
  • National staff development and capacity building ;
  • Support and guidance to the senior staff/hiring managers on recruitment and HR procedures;
  • Strengthen the recruitment processes ensuring adherence to the minimum standards;
  • Strengthen training and inductions / onboarding and off-boarding;
  • Improve the quality of Performance management conducted by line managers across the Cameroon Country office (embedding a culture of performance);
  • Support managers in ensuring that all job descriptions are in accordance with the NRC standards and ensure that all standard Job Description templates are updated;
  • Payroll: Ensures accuracy of payroll before transmission to the Finance team/Manager;
  • Handling personnel cases according to guidelines and policies;
  • The focal point for working with the staff representatives.

Administration

  • Office and accommodation management: (offices, residences and guesthouse);
  • Country Office documentation: electronic archiving via the filing tree of NRC’s official documents, national administration requirement (registration, legal services and documentation);
  • Induction and welcome packages for staff/visitors ;
  • Work permit, immigration and visa (for staff, guest and consultancies) processing ;
  • Staffing responsibilities or service contractors for: cleaners, receptionist, maintenance;
  • Liaise with logistics to ensure up to date framework agreements: legal firm, psychologist, medical provider, Labor doctor, hotels, among others;
  • Oversee all administrative relations and processes with government ministries.

What you will bring

1. Professional competencies

  • Minimum three years of experience from working as a senior HR Manager in a humanitarian/recovery context
  • Minimum First Level University Degree in Human Resources
  • Experience from working in complex and volatile contexts will be an added advantage
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in French and English, both written and verbal

Context/specific skills, knowledge and experience:

  • Knowledge of the context and local languages of Cameroon (advantageous)
  • Experience with strategic HR management and HR systems development / quality management
  • Experience with medium-scale recruitment and on-boarding processes
  • Experience in a large and dynamic country programme
  • Strong interpersonal skills, a team player coupled with capacity building skills and experience
  • Experience on Learning and staff development.

2. Behavioral competencies

  • Initiating action and change
  • Managing performance and development
  • Empowering and building trust
  • Handling insecure environments
  • Strategic thinking
  • Influencing

Deadline for applications: 30th April 2024

What we offer

  • Duty station: Yaounde, Cameroon
  • Contract: 12months
  • Travel: 30%
  • Salary/benefits: grade 9 on NRC’s scale
  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

This position is open to candidates who have the legal right to work in Cameroon. Please note that we are unable to provide work permits or visa sponsorships for this position

Kindly send any questions about the application process to: [email protected]Applications sent via email will not be accepted. Please check your application status on your NRC application profile

on status on your NRC application profile

More Information

  • Job City Yaoundé
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The Norwegian Refugee Council is an independent humanitarian organisation helping people forced to flee. Whatever it takes. Wherever, and whenever, we're needed.

We deliver high-quality aid where needs are greatest. When we started our relief efforts after World War Two, humanitarian needs were critical. They still are – and we’re still there, protecting people forced to flee and supporting them as they build a new future. Today, we work in both new and protracted crises across 30 countries, where we provide food assistance, clean water, shelter, legal aid, and education. We stand up for people forced to flee. NRC is a determined advocate for displaced people. When we witness injustices, we alert the world. We promote and defend displaced people's rights and dignity in local communities, with national governments and in the international arena. NRC’s Internal Displacement Monitoring Centre in Geneva is a global leader in monitoring, reporting on and advocating for people displaced within their own country.

We respond quickly to emergencies. Our expert deployment capacity NORCAP, the world’s most used, boasts around 900 experts from all over the world. Our experts stand ready to deploy at a moment’s notice to support the UN and local authorities in humanitarian crises.

Around 5,000 men and women work for the Norwegian Refugee Council. Most of us are hired locally to work in the field, and a small number are based at our head office in Oslo. Many of our colleagues were once themselves fleeing their homes.

Today, a record 60 million people are fleeing war and persecution. Not since World War Two have more people needed our help. The Norwegian Refugee Council assisted more than five million people worldwide in 2015, and with your support, we can help even more.

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0 USD Yaoundé CF 3201 Abc road Fixed Term , 40 hours per week Norwegian Refugee Council

Background

Cameroon is compounded by three complex and current humanitarian crises in addition to the secondary impacts of pandemics and outbreaks such as cholera that have further exacerbated the needs in-country, as well as the most recent inflation rate, caused by the rise in food priced and transport costs..

As of December 23, there are 1,1 million internally displaced persons and 486,000 refugees and asylum seekers in the country.

NRC has been operating in Cameroon since April 2017, and currently has five field offices: Maroua and Kousseri in the Far North, Buea in the South-West, Bamenda in the North-West and Batouri in the East. With a workforce of around 150 staffs, NRC Cameroon aim to provide assistance to people affected by these 3 crises.

NRC implements programs in WASH, shelter, Information Counselling and Legal Assistance (ICLA), Livelihood and Food Security (LFS), and Education.

What we are looking for

The purpose of the HR & Administration Manager is to oversee, manage, develop and strengthen all HR and Administration functions in order to provide robust, efficient and effective Human Resources and Administration support to the NRC Country Programme in Cameroon. A special focus will be made on HR Strategy development and effective Recruitment, Staff learning and development, training and capacity building to ensure HR system is according to NRC standards

What you will do

Specific responsibilities:

Human Resources

  • Implementation of the Global Standards and initiatives at the Country and Area Office level (NRC People Management Systems, Diversity, Equity and Inclusion, Talent Management, Learning and development initiative, Duty of care, PSEA…);
  • Ensure HR function is strategic, responsible for in-country HR strategic priorities, take the lead on follow-up on implementation;
  • Plan and feed into country-wide strategies and plans, working closely with senior management and programmes to ensure HR proactively meets the needs of the programme;
  • Responsible for ensuring Area Offices are complying with NRC HR standards and procedures;
  • Pro-actively working to support Area Managers, HR Coordinator, L&D Coordinator, HR Officers & HR assistants in running an effective HR function in the Area Offices;
  • Staff Care: Ensure a best-practice staff care programme for all staff is regularly reviewed, ensuring adequate staff care systems are in place and implemented across the country;
  • National staff development and capacity building ;
  • Support and guidance to the senior staff/hiring managers on recruitment and HR procedures;
  • Strengthen the recruitment processes ensuring adherence to the minimum standards;
  • Strengthen training and inductions / onboarding and off-boarding;
  • Improve the quality of Performance management conducted by line managers across the Cameroon Country office (embedding a culture of performance);
  • Support managers in ensuring that all job descriptions are in accordance with the NRC standards and ensure that all standard Job Description templates are updated;
  • Payroll: Ensures accuracy of payroll before transmission to the Finance team/Manager;
  • Handling personnel cases according to guidelines and policies;
  • The focal point for working with the staff representatives.

Administration

  • Office and accommodation management: (offices, residences and guesthouse);
  • Country Office documentation: electronic archiving via the filing tree of NRC’s official documents, national administration requirement (registration, legal services and documentation);
  • Induction and welcome packages for staff/visitors ;
  • Work permit, immigration and visa (for staff, guest and consultancies) processing ;
  • Staffing responsibilities or service contractors for: cleaners, receptionist, maintenance;
  • Liaise with logistics to ensure up to date framework agreements: legal firm, psychologist, medical provider, Labor doctor, hotels, among others;
  • Oversee all administrative relations and processes with government ministries.

What you will bring

1. Professional competencies

  • Minimum three years of experience from working as a senior HR Manager in a humanitarian/recovery context
  • Minimum First Level University Degree in Human Resources
  • Experience from working in complex and volatile contexts will be an added advantage
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in French and English, both written and verbal

Context/specific skills, knowledge and experience:

  • Knowledge of the context and local languages of Cameroon (advantageous)
  • Experience with strategic HR management and HR systems development / quality management
  • Experience with medium-scale recruitment and on-boarding processes
  • Experience in a large and dynamic country programme
  • Strong interpersonal skills, a team player coupled with capacity building skills and experience
  • Experience on Learning and staff development.

2. Behavioral competencies

  • Initiating action and change
  • Managing performance and development
  • Empowering and building trust
  • Handling insecure environments
  • Strategic thinking
  • Influencing

Deadline for applications: 30th April 2024

What we offer

  • Duty station: Yaounde, Cameroon
  • Contract: 12months
  • Travel: 30%
  • Salary/benefits: grade 9 on NRC’s scale
  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

This position is open to candidates who have the legal right to work in Cameroon. Please note that we are unable to provide work permits or visa sponsorships for this position

Kindly send any questions about the application process to: [email protected]Applications sent via email will not be accepted. Please check your application status on your NRC application profile

on status on your NRC application profile

2024-05-01

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